Regional Director. Job in London Education & Training Jobs
Pybus Recruitment
London, England, United Kingdom
Role: Regional Aftersales Director - Automotive Retail Division Location: Manchester to Scotland Package: £80k Base Salary £100k OTE Applicants must have a minimum of 3 years experience running multisite Aftersales departments in the Automotive Sector. Transform Your Career in Retail Leadership Step into a role that promises to elevate your career to new heights. As the Regional Director for a leading retail division, you will be at the forefront of driving sales growth, operational excellence, and exceptional customer service across multiple retail centres. This is more than a job; it's a chance to lead, inspire, and make a tangible impact. Why This Role Stands Out: - Leadership Impact: Guide and develop a team of Area Managers and Centre Managers, fostering a culture of motivation, accountability, and growth. - Strategic Influence: Play a key role in shaping and executing business strategies that drive financial success and operational excellence. - Customer Focus: Champion outstanding customer experiences, ensuring high Net Promoter Scores (NPS) and call conversion rates. - Operational Integrity: Oversee compliance, stock management, and centre standards, achieving industry-leading performance. - Safety and Governance: Maintain exceptional Health & Safety standards, protecting staff, customers, and assets. Key Responsibilities: - Leadership and Team Development: Coach and mentor Area Managers, support recruitment and training, and drive employee engagement. - Customer Excellence: Ensure high standards of customer service, support marketing initiatives, and maintain a professional centre image. - Business Development and Strategy: Implement growth strategies, develop local business plans, and introduce process improvements. - Financial Management: Drive sales growth, analyse trends, and introduce innovative revenue streams. - Health & Safety: Ensure compliance with legislation, maintain accurate training records, and conduct regular audits. - Internal Control: Uphold compliance, support audits, and ensure the consistent application of Standard Operating Procedures (SOPs). - Operational Excellence: Oversee centre operations, conduct regular audits, and optimise stock profiles. - People Management: Foster a positive team culture, monitor staffing levels, oversee recruitment, and develop succession plans. Skills and Experience Required: - Proven experience in Aftersales Retail Management, in a multi-site leadership role. - Strong leadership and team development skills. - Excellent strategic planning and business development capabilities. - Robust financial acumen and experience in driving sales growth. - Comprehensive understanding of Health & Safety standards and compliance. - Exceptional communication and interpersonal skills. - Ability to analyse data and implement process improvements. Make Your Mark: This role is ideal for a dynamic leader with a passion for retail excellence and a proven track record of driving success. If you are ready to take on a challenging and rewarding role that offers the chance to make a significant impact, this is the perfect next step in your career. #J-18808-Ljbffr