German Luxury Customer Service
Euro London Appointments
London Area, United Kingdom
Apply now
German speaking Customer Support - Luxury Fashion Get ready to dive into the exciting world of a leading luxury fashion company and leaders in their field! I am currently partner with this company searching for their next German speaking Customer Support Executive. As a customer support specialist you'll be the go-to person for their customers. From answering questions about our products to providing top-notch service, you'll be making a difference every day. Not only will you be handling calls and email, but you'll also have the chance to interact with customers worldwide, and with a script-free environment, you'll have the flexibility to use your experience and personality to provide the best service possible. What your main role will be: Responding to customer order queries and providing accurate, live and complete information, always keeping delivering an omnichannel experience across online and in store in mind. Speaking to clients to quickly get to the root of their problem. Helping customers via calls, emails and live chat. Use a positive personality and experience, not a script Provide outstanding service Know limitations and when to should ask for advice Own the resolution to the problem don't leave the customer hanging About You: Fluent to a native level in: German Fluent level of English Open to work on weekends if need be Interpersonal skills, and passion for providing excellent customer service Strong communication skills: active listening, writing/typing, informal communication At least one years experience providing customer support would be ideal - preferably in a software support environment Experience with Zendesk is a bonus
Apply now
Not quite what you're looking for? Here's some similar jobs
UPS Customer Service Engineer
London Area, United Kingdom
Job Description Nearly all aspects of our lives involve the use of technology. Connectivity and the use of data is built into the very fabric of our society. It is vital to human progress. Vertiv believes there is a better way to meet the accelerating demand for data one driven more »
Ecommerce Customer Service Support
Islington, England, United Kingdom
twentytwentyone has been established for over 25 years as one of London s foremost retailers of classic and contemporary design. Supplying furniture, lighting and accessories from world-leading designers and manufacturers. We welcome applicants to join our growing and friendly te more »
Customer Service and Sales Advisor
London, England, United Kingdom
Customer Service and Sales Advisor - Central London - No Experience Required (Full time availability required, Mon - Fri) Are you a dynamic, driven and bubbly individual looking for a role that will support and develop your skills within a exciting customer facing environment? Fe more »
Sales and Customer Service Assistant
London, GB
Join a thriving and fast-moving sales team in London! Looking for a Sales or Customer Service Assistant job roles but don t have enough experience Do you currently work in retail or hospitality and are fed up of a lack of progression and limited earning If you are bored of having more »
Customer Service & Training Specialist (FR)
London Area, United Kingdom
GOAT Interactive is the online division of the Editec Group. The objective of GOAT Interactive is to use the vast knowledge of Africa, combined with digital excellence, to ensure that all of our brands occupy the podium positions in the countries we operate in. With a growing pre more »
