Case Handler - Marine Casualty - Southeast London (Hybrid post-onboarding)

Spinnaker

Sidcup, GB

A respected international firm specialising in marine insurance services is seeking a Case Handler to join their Cargo Casualty Management (CCM) department based in Southeast London. This is a unique opportunity for someone with a maritime background - ideally from a P&I Club, legal, marine insurance, average adjusting, or seafaring environment - to apply their specialist knowledge in the investigation and handling of marine casualties on behalf of cargo insurers worldwide. Key Responsibilities: Handle a variety of marine casualty cases, primarily on behalf of international cargo insurers Investigate and assess the cause, liability, and quantum of marine incidents Liaise with surveyors, shipowners, insurers, lawyers, and other stakeholders Draft reports, correspondence, and case summaries with clarity and accuracy Maintain case files, ensuring documentation is thorough and compliant Contribute to internal knowledge sharing and process improvement Requirements: Background in marine insurance, P&I, maritime law, average adjusting, or seafaring Understanding of marine liability and cargo claims processes Strong written and verbal communication skills Ability to manage multiple case files and deadlines simultaneously Analytical mindset with a problem-solving approach Collaborative attitude and ability to integrate into a multidisciplinary team

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