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L2 Helpdesk/Service Desk Support Engineer
SAN ANTONIO, TX, UNITED STATES
Job Description:- IT helpdesk (Service desk support, ITIL certification)Accept inbound calls; identify, document & troubleshoot technical issues; utilize and contribute to internal knowledgebase; effectively communicate transfer of reported issues to internal/external teams; on-call support on...
L1 Helpdesk/Service Desk Support Engineer
SAN ANTONIO, TX, UNITED STATES
Accept inbound calls; identify, document & troubleshoot technical issues; utilize and contribute to internal knowledgebase; effectively communicate transfer of reported issues to internal/external teams; on-call support on rotation basis 1+ years PC support experience, 6+ months call center...
IT Service Desk Specialist II
SAN ANTONIO, TX, UNITED STATES
...service requests in the helpdesk ticketing system.Conduct thorough analysis of recurring issues to identify root causes and implement preventive measures.Assist in the development and delivery of training sessions to end-users, promoting self-help resources and proactive problem resolution...
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IT Service Desk Specialist II - AFMRA
SAN ANTONIO, TX, UNITED STATES
...service requests in the helpdesk ticketing system.Conduct thorough analysis of recurring issues to identify root causes and implement preventive measures.Assist in the development and delivery of training sessions to end-users, promoting self-help resources and proactive problem resolution...
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Software Support Specialist II
SPRING, TX, UNITED STATES
...Use Arrow s helpdesk ticket system to maintain record of communication transactions, problems, and remedial action taken.Able to follow a defined problem resolution process, by entering an issue, assign values and work tickets in a queue toward resolution while documenting resolution...
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Clinical Applications Specialist
DALLAS, TX, UNITED STATES
...experience. Related experience: Electronic Practice Management (EPM) in health care industry and/or or in a clinical setting. NextGen EPM experience preferred. Experience with Windows technical support, troubleshooting and helpdesk support is a plus. NextGen EPM Certification preferred...
Service Desk Analyst II
DALLAS, TX, UNITED STATES
...Monitors helpdesk email, phone and ticketing systems for incoming requests and works with associates to identify, troubleshoot, document relevant details, and possible solutions.Resolve incidents and service requests by utilizing technical skills, knowledgebase, documentation, or...
ASG Service Desk Analyst
AUSTIN, TX, UNITED STATES
...technologies. Helpdesk ticketing system.Data backup and restore technologiesRequired Skills:Ability to research and resolve difficult and complex problems in cloud-based environments or Desktop as a Service. Flexibility to work various shifts to support 24x7 operations...
ASG Service Desk Analyst
AUSTIN, TX, UNITED STATES
...technologies. Helpdesk ticketing system.Data backup and restore technologiesRequired Skills:Ability to research and resolve difficult and complex problems in cloud-based environments or Desktop as a Service. Flexibility to work various shifts to support 24x7 operations...
Help Desk- IT Specialist
SINTON, TX, UNITED STATES
Overview:Helpdesk IT Specialist is an entry-level position on the IT Team at SDI Southwest Division reporting directly to a Lead Helpdesk or IT Supervisor.Responsibilities:Position Responsibilities: Assisting with the installation and maintenance of all computer hardware and software...
Administrator - Linux & Oracle
AUSTIN, TX, UNITED STATES
...and 24X7 support helpdesk participation/handling experienceDiverse Lynx LLC is an Equal Employment Opportunity employer. All qualified applicants will receive due consideration for employment without any discrimination. All applicants will be evaluated solely on the basis of their...
ASG Service Desk Analyst II
AUSTIN, TX, UNITED STATES
...technologies. Helpdesk ticketing system.Data backup and restore technologiesRequired Skills:Ability to research and resolve difficult and complex problems in cloud-based environments or Desktop as a Service. Flexibility to work various shifts to support 24x7 operations...
Austin, TX Desktop Support Technician II
AUSTIN, TX, UNITED STATES
...anti-virus solutions, helpdesk ticketing systems.Basic knowledge of Mac operating system, to support Apple pc users.Experience in mobile device management including IOS and Android devices, Enterprise encryption solutions, Windows PC/laptop management via Active Directory.Proven...
Wichita Fall, TX Desktop Support Technician II
WICHITA FALLS, TX, UNITED STATES
...anti-virus solutions, helpdesk ticketing systems.Basic knowledge of Mac operating system, to support Apple pc users.Experience in mobile device management including IOS and Android devices, Enterprise encryption solutions, Windows PC/laptop management via Active Directory.Proven...
SAP FICO Analyst
AUSTIN, TX, UNITED STATES
SAP FICO AnalystRate : 55/hr. Contract : Hybrid- Austin TXMid-Senior levelResponsibilities Provide production support for the SAP systemRespond timely to helpdesk ticketsResearch production problems for root causeSuggest SAP design or process solutionsProvide 24x7 365-day...
Entry Level Desktop Support Opportunity
AUSTIN, TX, UNITED STATES
...classes include:- Helpdesk/Desktop SupportGet the skills and opportunity you need to launch your professional career.80% of Year Up graduates are employed and/or enrolled in postsecondary education within 4 months of graduation. Employed graduates earn an average starting salary of...
Desktop Support JOB Training Program
AUSTIN, TX, UNITED STATES
...classes include:- Helpdesk/Desktop SupportGet the skills and opportunity you need to launch your professional career.80% of Year Up graduates are employed and/or enrolled in postsecondary education within 4 months of graduation. Employed graduates earn an average starting salary of...
Entry Level Desktop Support Role
AUSTIN, TX, UNITED STATES
...classes include:- Helpdesk/Desktop SupportGet the skills and opportunity you need to launch your professional career.80% of Year Up graduates are employed and/or enrolled in postsecondary education within 4 months of graduation. Employed graduates earn an average starting salary of...
Desktop Support Career Training Program
AUSTIN, TX, UNITED STATES
...classes include:- Helpdesk/Desktop SupportGet the skills and opportunity you need to launch your professional career.80% of Year Up graduates are employed and/or enrolled in postsecondary education within 4 months of graduation. Employed graduates earn an average starting salary of...
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Helpdesk (Software Support Engineer)
EAST HANOVER, NJ, UNITED STATES
Must Haves - Very strong communication and customer service skills, high energy - 2-5 years experience working on helpdesk/desktop IT teams - experience training end users - experience using ticketing systems - windows 7/10Plusses - SQL Server - CloudDay-to-Day Our client sells...
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