Workshop Manager
TIP Group
Cotes, Leicestershire, East Midlands, LE12 9DE
Position based in Shepshed, Leicester from January/February 2025 – to work from alternative location(s) until new facility is operational. br br Check all associated application documentation thoroughly before clicking on the apply button at the bottom of this description. br Job Types: Full-time, Permanent br Salary: Up to £45,000 per year br Benefits we offer br Company pension – 4% employer/4% employee contribution br Private healthcare – with opportunity to upgrade to include immediate family br 25 days holiday plus bank holidays plus opportunity to buy up to 4 days or sell up to 5 days. br £500 joining fee. br £1,000 referral programme br Life assurance – 3 x salary br GIP (Group Income Protection) br Annual employee wellbeing payment. br Long service and success awards and recognition br Many training development opportunities. br Full PPE provided for all climate conditions br Xmas vouchers br Employee assistance program via Health Assured. br If you are looking to work in an environment where the importance of team spirit is valued highly, where safety of staff is of primary importance and where you are encouraged to enhance your skills set, then TIP Group are the business for you. br TIP Group is a Great Place To Work certified company and we are constantly investing in the latest IT technology, tooling & training. Our well-maintained and equipped maintenance facilities and service vans, ensure you will have the right tools to best serve our customers. br Responsibilities: br Maintain good workshop loading and prioritise repairs in line with the customer’s and/or our business demands br Minimise trailer/truck downtime by identifying the most economical repair method br Ensure all inspections, services and repairs are carried out in the workshop, on the roadside or at customer’s own premises to a high maintenance standard within the company guidelines and to conform with all current mandatory & EHS (environmental health & safety) legislation br Manage all workshop systems and processes as required br Encourage good workshop practices to ensure a safe, tidy, hazard-free working environment and ensure compliance with the Company’s EHS policy, procedures and legislation br Maintain adequate staffing levels by control of holiday requests and workshop loading br Control overtime working in line with maintenance requirements br Process paperwork in an accurate and timely manner within the company guidelines br Identify opportunities to exploit the manufacturer’s warranty and goodwill schemes to best advantage br Analyse branch maintenance trends and highlight to manager br Ensure that all agreed goals & objectives are met or exceeded br Ensure all company vehicles are operated at all times in accordance with road traffic law and company policy and ensure employees adhere to the TIP Mobile Van Policy br Provide high customer service levels & demonstrate Company values at all times br Highlight all potential business commercial opportunities to managers br Ensure all staff driving Mobile Service Vans have understood & signed the Mobile Van Policy and it is adhered to at all times br Ensure all staff members wear/use the correct PPE (Personal Protective Equipment) at all times br Adhere to Company health & safety policies and procedures at all times and notify the Branch Manager regarding any health & safety concerns br Undertake all required training as deemed necessary by the company br Whilst the above outlines the main duties of the post the list is not exhaustive and duties may need to change in the light of future developments or from time to time as directed by your supervisor or manager. br Qualifications/Requirements: br Previous experience of workshop management is an advantage for this position br Must be time served technician or possess City & Guilds 1,2 & 3 Certificates or equivalent qualifications & experience and have a technical background/experience in trailer repairs br Have a customer and team centric mindset and high level of professionalism br Experience of managing a team is a distinct advantage br Self-motivated with a high level of enthusiasm and good communication skills br Good organization skills and attention to detail with ability to prioritise workloads and meet deadlines. br Ability to work autonomously br Confidence to pushback and question br Analytical and numerical approach to interpreting data is an advantage br Computer literate br Proven admin skills br Full and valid driving licence. br We believe diversity drives innovation. The variety of nationalities, cultures, religions and ethnic backgrounds enrich our workforce by bringing together new ideas, innovations and thinking styles that lead to business success. Integrity, honesty and ethical behavior are at the core of our business. When we have a vacancy, we welcome everyone who has the potential, skills, commitment and honest way of working into our TIP family.