Technical Sales Engineer/Account Manager - Water Industry
Derby, Derbyshire
Job Title: Technical Sales Engineer/Account Manager - Water Treatment
Location: UK Wide (focus on Midlands/Severn Trent)
Remote working (50/50) with travel to client office/site when required - odd overnight stay may be requiredType: Permanent - Full Time 8:30-5
Overview:
We are seeking a Technical Sales Engineer to drive sales growth and provide expert technical support for wastewater treatment solutions. This role involves engaging with customers, identifying their needs, preparing proposals, and ensuring successful project delivery. The ideal candidate will have a strong wastewater technical background, commercial awareness, and excellent communication skills.
Key Responsibilities:
Client Engagement & Sales Development:
Proactively develop technical sales enquiries by engaging with customers and conducting site visits/investigations.
Identify client requirements and scope appropriate treatment solutions.
Proposal & Technical Support:
Prepare detailed technical and commercial proposals for wastewater treatment solutions, seeking internal support as needed.
Collaborate with the in-house laboratory to analyse and integrate test results into proposals and reports.
Customer Support & Market Analysis:
Provide online support to customer enquiries via interactive portals.
Manage, update, and analyse the company's Customer Relationship Management (CRM) software to track market trends.
Presentations & Marketing:
Assist in developing and delivering technical presentations for prospective and existing customers.
Promote the clients equipment and solutions through proactive sales, marketing efforts, and industry events.
Represent the company at trade shows and client events, conducting presentations where required.
Project & Customer Satisfaction:
Ensure operational teams have the necessary information for effective solution delivery.
Conduct end-of-contract customer satisfaction surveys to assess and improve service quality.
Work closely with project/solution teams for complex projects while maintaining strong client relationships.
Requirements:
A strong interest in water and wastewater treatment, with a focus on identifying optimal solutions.
Basic knowledge of key design elements and applicable standards for wastewater treatment works.
Ability to apply technical expertise practically, balancing commercial viability, quality assurance, risk management, and team morale.
Ability to manage multiple projects and work both independently and collaboratively.
Willingness to travel for site visits, client meetings, and industry events.
Full UK Driving Licence £30000 - £45000/annum