Senior Technical Manager for premium UK Retailer – FTC
Redfox Executive
Bury St Edmunds, England, gb
As the technical product specialist in your category, you will maintain our clients reputation of being the UKs most trusted retailer. Working closely with their supply base and category teams, you will drive the category growth plans to help craft the strategic direction. The role is hugely varied, and no two days are the same! You will lead on the quality, innovation, food safety, integrity, ethical and sustainability credentials of food products and work with passionate colleagues to continuously learn and step change product ranges.
Using your technical knowledge, expertise and judgement you’ll ensure the consistent delivery of innovative, high quality, safe, and legal products, which meet exacting brand values, ensuring categories deliver their sales and profit targets. You’ll identify and manage the delivery of strategic technical initiatives and be accountable for key technical workstreams. You’ll use your knowledge and skills not only to deliver innovative technical solutions to continue to drive sales and customer satisfaction but also to aid your colleagues to deliver category business unit objectives.
Key accountabilities and measures include:
Category & Supply Base
• Working with suppliers to ensure products made safely to agreed standards
• With category team development of innovative products and setting of quality standards
• Sourcing & developing suppliers to deliver the strategic needs of the Business Unit
• With commercial team source raw materials that meet the buying strategy
• Support business continuity plans and peak volume planning in conjunction with commercial team.
NPD & Innovation
• Create and deliver research and innovation plans
• Input to/Determine technical vision and input into the Business Unit strategy for product area
Quality
• Ensure product quality is continually monitored and maintained. And develop action plans with suppliers to step change
quality performance where required.
Governance
• Utilise knowledge of Food Law to ensure product and packaging is legal
• Ensure retailer-specific Quality Management System implemented both internally and at suppliers
• Ensure suppliers are audited as appropriate ensuring non- compliances are remedied
• Management of an appropriate independent product testing programme
• Management & reduction of Customer complaints
Technology
• Provide up to date technical advice across the BU for specific products and other areas of technical responsibility
• Representation of the Business Unit and the company externally on industry issues
• Work with cross discipline groups on initiatives that require technical input
• Exploit new systems and processes to build a better business
• Ensure ongoing technical benchmarking of industry sector to provide input for selecting a supply base
• Participation in action groups/project teams to drive business knowledge base and governance of key topics.
Due to the fact that this role is a 12 month fixed term contract (covering Mat Leave), this hugely exciting opportunity would suit a Senior Interim Technical Manager or a Senior TM with Food Manufacturing background looking to gain invaluable premium retail experience and insight.
Role to start July 2024.
Expectation to be at head office (London) 2-3 days per week.
If you have the appropriate experience and are available to start in July, please get your application in via. this website without delay or call Ian Reed at Redfox for further details.
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