Senior Credit Controller
Watford, Hertfordshire
Senior Credit Controller
Location: Watford (Hybrid Working)
Salary: £38,000 - £40,000 (depending on experience)
Contract: Full-time, Permanent
A well-established financial services business operating across the UK and Ireland is looking for an experienced Senior Credit Controller to join their finance team. This is a fantastic opportunity to take ownership of the credit control function in a role that offers genuine responsibility, variety, and visibility across the organisation.
The Role:
Reporting to the Financial Controller, you'll play a key role in managing aged debt, improving collection processes, and building strong working relationships with both internal teams and external partners. You'll be the go-to person for everything credit control - from overseeing premium collections to leading monthly review meetings with senior stakeholders.
Key Responsibilities:
Drive the timely recovery of outstanding balances across multiple business entities
Identify risk early by highlighting potential bad debts and recommending appropriate action
Liaise with clients and brokers to resolve queries and ensure smooth payment processes
Maintain accurate and up-to-date debtor reports, including aged debt summaries and ad hoc analysis
Ensure internal SLAs are met for all credit control-related queries, both via email and internal systems
Lead monthly credit control review sessions with senior management, offering insights and recommendations
Assist with payment allocations, account reconciliations, and support broader finance operations where needed
Help maintain the bank portal and assist in managing the team's payment rota
About You:
You'll bring at least 7 years' experience in a credit control role, ideally within financial services or insurance
Strong communicator with the ability to engage credibly with both internal teams and external stakeholders
Confident in interpreting legal procedures around insolvency and recovery across the UK and Ireland
Highly organised with a methodical approach and keen eye for detail
Comfortable using Excel to a high level (pivot tables, lookups etc.)
Knowledge of the insurance sector would be beneficial but not essential
Positive, proactive, and solutions-focused
Why Apply?
A chance to step into a senior, visible role with autonomy and influence
Join a collaborative team in a supportive and professional working environment
Hybrid working with flexibility built in
Opportunity to add value in a business that genuinely welcomes ideas and improvements
Applicants must have the right to work in the UK.
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