Scheduling Administrator
Bury St Edmunds
the role.
We have an exciting opportunity for a Scheduling Administrator to be a part of a successful company that provides Plumbing, Heating and Electrical solutions and certificates nationwide to over 9000 tenants. You will report directly to the Head of Customer Services, and hours of work will be 9am-5:30pm Monday to Friday.
Your daily duties include:
Effectively managing engineers' diaries.
Scheduling engineer visits.
Liaise with tenants, customers and engineers.
Record all communications onto the system.
Resolve and/or escalate complaints and queries.
Performing any other administrative duties as required.
why you should apply.
The future here is bright with fantastic progression opportunities within a fun and supportive environment. You will enjoy the beautiful, rural, and picturesque surroundings! Holiday increases with time served, and as the company is based out of town, they have plenty of car parking available.
what we're looking for.
As this is such a pivotal role, we need someone with exceptional verbal and written communication. You must also be professional and organised with the ability to multitask to a high standard. The ideal candidate will be a team player with the ability to work independently, as well as someone who is assertive about ensuring work is scheduled effectively. If you feel you could get in and hit the ground running, then this could be for you!
Your own car is essential for this role, due to the lovely rural location.
At polkadotfrog recruitment we do our very best to ensure both client and candidate satisfaction. If you require any reasonable adjustments, such as access or information in an alternative format, please inform us as soon as you are able so that we can make the appropriate adjustments.
Our team of Specialist Consultants have the skills, experience and passion to deliver a professional, personal and quality service. Our mission is to build long-term relationships and help clients and candidates find the perfect match.
Whilst we would love to get back to every applicant, it is not always possible, so if you haven't heard from us within 5 days, please note that your application has not been successful on this occasion £24100/annum