Sales Operations Co-Ordinator
HAYS
Glasgow, GB
Sales Operations Coordinator Clydebank Permanent Appointment Salary up to £30,000 Position: Sales Operations Co-ordinatorLocation: Clydebank, office based. Hours: Monday - Thursday, working 08:00-17:00 and Friday 8:00-12:30 About the Role We are working with a large private sector company looking to add a dynamic Operations Co-Ordinator to their team. In this role, you will be at the forefront of customer interactions, ensuring a seamless process from enquiry to delivery. You'll have the opportunity to make a significant impact by coordinating sales orders, preparing export shipments, and maintaining high standards of customer satisfaction. Principal Tasks -Prepare and Send Quotations: Respond to customer enquiries with accurate quotation -Negotiate and Close Sales: Collaborate with customers to negotiate delivery times, close sales, and process orders. -Sales Order Processing: Input, acknowledge, maintain, and invoice sales orders, ensuring timely and accurate delivery. -Liaise with Internal Teams: Work closely with Sales Operations Planners and other departments to coordinate orders. -Prepare Export Shipments: Manage export shipments, liaise with carriers, and complete necessary transport documents. -Customer Query Resolution: Address and resolve customer queries and complaints professionally. -Sales Administration Support: Assist Sales Operations Planners with various administrative tasks. -Additional Sales Operations: Support other sales operations functions as needed. Principal Skills and Experience - Sales Experience: Previous experience as a sales co-ordinator is preferred. - A full understanding of Sales Order Processing - Microsoft Office Proficiency: Competent in Microsoft Excel, Outlook, and Word. - Customer Focused: Strong written and verbal communication skills, with a customer-centric approach. - Multi-tasking Ability: Capable of managing multiple tasks while maintaining high service standards. - Product Knowledge: Understanding of product specifications and contractual terms and conditions. - Deadline Oriented: Ability to meet deadlines and prioritise workload effectively. - Pricing Skills: Ability to determine and utilise manual/computer price levels within specified parameters. Essential Requirements Educational Qualifications: Higher Grade English, Nat 5 Maths (HNC in a business-related subject is an advantage). Microsoft Office Skills: Intermediate level proficiency in Excel, Outlook, and Word. Language Skills: Proficiency in French, German, or Russian is a plus. Strong Administration Skills: Demonstrated ability in administrative tasks. What's in it for you ? -This role comes with a salary of up to £30,000. -Other benefits include attendance bonus and life insurance. -Free on site car parking available. What you need to do now? If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. # 4667421