Sales and Logistics Coordinator
Bury St Edmunds, Suffolk
Sales & Logistics Coordinator!
Are you looking for your next exciting role in a fast-paced, customer-focused environment? We're working with a well-established client that is seeking a motivated Sales & Logistics Coordinator to join their team at their logistics centre near Bury St Edmunds.
🔍 Role Overview
As a Sales & Logistics Coordinator, you'll be the key link between the internal teams and customers-helping to ensure everything runs smoothly from order placement through to delivery. This role plays a vital part in maintaining high service standards while keeping things organised behind the scenes.
🧩 Key Responsibilities
Customer Engagement: Manage incoming calls, process orders, and respond to general inquiries with a warm, professional manner.
Order Management: Handle quotation requests, order input, and customer documentation.
Returns Coordination: Process and track customer returns, ensuring timely resolutions.
Account & Payment Handling: Take payments, support with account queries, and assist in customer account setup using Sage.
Team Collaboration: Support internal and external sales teams with day-to-day operations.
Logistics Coordination: Address delivery queries, track daily shipments, and maintain delivery records.
✅ What We're Looking For
A proactive, customer-first mindset and a passion for delivering excellent service
Confident communicator with a friendly telephone manner
Strong IT skills, with experience using systems like Sage 200 and/or Odoo
A reliable, self-managed approach and a positive team spirit
🎁 What's On Offer
Full-Time Hours: Monday to Friday, 8:00 am - 5:00 pm
Holiday Allowance: 20 days to start, increasing to 23 days after 1 year of service
Professional Growth: Work in a role that offers variety, challenge, and the chance to develop new skills
This is more than just a job-it's a great opportunity to build your career with a respected company, all while being part of a supportive and enthusiastic team.
📍 Location: Logistics centre near Bury St Edmunds
Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.
By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website £26000 - £30000/annum