Residential Sales and Lettings Team Leader
Countrywide HQ
Nottingham, GB
Job Description A rare opportunity has arisen for an experienced Sales Team Leader to join our established residential sales team in England, as our Residential Sales and Lettings Team Leader .Our Sales team plays a crucial role in ensuring that our portfolio clients, typically institutions, investment funds, high-net-worth individuals (HNWI) and other corporations, receive the high-quality service they deserve throughout their time with us. Therefore, this is an exciting opportunity for an ambitious and driven people leader who is experienced in the sales industry and is passionate about inspiring and developing their team to be the best sales professionals, delivering a first-class customer service.If you have worked in a high-performance environment and have a sales background in real estate, please do get in touch. This is a Monday to Friday position no weekends! Role and responsibilities of a Residential Sales Portfolio Team Leader: Overseeing the Sales Team to ensure productivity, efficiency, and client satisfaction. Create, lead, and motivate the team to deliver excellent customer service where colleagues support each other to achieve individual, team, and company goals. Managing the sales process from initial inquiry through to completion, ensuring compliance with all relevant regulations and standards. Overseeing training, development, coaching, and performance management of your team to get great results. Monitoring and managing Key Performance Indicators (KPIs). Working closely with the senior management team to ensure company objectives are achieved. Forging relationships with our branches Area Directors and Sales / Lettings Managers to ensure each portfolio has maximum exposure to our network. Working closely with our portfolio clients with frequent video call meetings and other reporting avenues as per SLA. What skills and experience are required of a Residential Sales Portfolio Team Leader? Experience in managing and leading people to achieve great results via performance management. Dynamic team player and motivational manager. Experience within the residential property industry is essential. Naturally resilient, driven, and customer-centric with a can-do attitude. Proven track record of delivering great customer service. An articulate communicator with the ability to create colleague and customer relationships. Ability to embrace change and grow with the business. Benefits of a Residential Sales Portfolio Team Leader: Excellent career progression opportunities throughout the business. 23 days annual leave increasing with length of service. Perks at Work Discounts on products and services including electrical and travel. Discounts on Estate Agency, Mortgage, Conveyancing, and Surveying Services. Access to our Employee Assistance Programme 24 hours, 7 days per week. Connells Group is one of the largest and most successful estate agency and property services providers in the UK. Founded in 1936 and with a network of over 1,250 branches, the Group combines residential sales and lettings expertise with a range of services.Connells Group UK is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.CC00578