Master Social Worker - MSW
Towson, Maryland, United States
div class='description' p span span b u span PURPOSE AND SCOPE: /span /u /b /span /span /p p span span span Provides psychosocial services to patients treated by the facility including in-center and home dialysis patients (if applicable) utilizing Social Work Theory of Human Behavior and accepted methods of social work practice. Works with the health care team to promote positive adjustment, rehabilitation and improved quality of life for our patients. In collaboration with the interdisciplinary team, informs, educates and supports staff in understanding the emotional, psychological and behavioral impact of Chronic Kidney Disease on the patient and family to ensure comprehensive quality care of our patients. Supports the Fresenius Kidney Care (FKC) commitment to the Quality Indicators and Outcomes and Quality Assessment and Improvement (QAI) Activities, including those related to patient satisfaction and quality of life and actively participates in process improvement activities that enhance the likelihood that patients will achieve the FKC Quality Goals. This is an entry level MSW role. /span /span /span /p p /p p span span b u span PRINCIPAL DUTIES AND RESPONSIBILITIES: /span /u /b /span /span /p ul li span span span Patient Assessment / Care Planning / Counseling /span /span /span ul li span span span As a member of the interdisciplinary team, assesses patients' psychosocial status, strengths and areas of need that may affect rehabilitation and optimal treatment outcomes as part of the comprehensive patient assessment. /span /span /span /li li span span span Participates in care planning in collaboration with the patient and healthcare team to identify effective interventions that will help the patient meet rehabilitation, treatment goals, and improve quality of life. /span /span /span /li li span span span Utilizes FKC patient education programs, established social work theory and methods, social work focused interventions, and quality of life measurement instruments as part of assessment and care planning to address barriers and meet patient treatment goals. /span /span /span /li li span span Provides monitoring and interventions for the patient to adjust to dialysis and achieve optimal psychosocial status and quality of life. /span /span /li li span span Provides supportive counseling services to patients as permitted within the scope of their clinical training and state license. /span /span /li li span span span Provides educational and goal directed counseling to patients who are seeking transplant. /span /span /span /li li span span span Provides information and assists the team and patient with referral to community resources (home health services, vocational rehabilitation, etc.) to facilitate optimal treatment outcomes. /span /span /span /li li span span span Maintains current knowledge regarding local vocational/educational rehabilitation programs and assist patients with referral and access to vocational rehabilitation to enable them to remain employed, become employed or receive education. /span /span /span /li li span span span Assesses patient awareness of advance directives; assists with accessing advance directive forms/information and facilitates discussion of advance directive wishes, if necessary, with the healthcare team and the patient's family/support persons. /span /span /span /li li span span span In collaboration with the physician and nurse, participates in the discussion of patient DNR status in the facility to ensure patient and/or family understand and make an informed decision about their care. /span /span /span /li li span span span Knowledgeable of and adheres to FMCNA Social Work Policy and Measuring Patient Physical and Mental Function Policy, including documentation. /span /span /span /li li span span span Documents based on MSW interaction and interventions provided to patient and/or family. /span /span /span /li /ul /li li span span span Quality /span /span /span ul li span span span Provides psychosocial support and/or Social Work Focused Interventions to address non-adherence, quality outcome, and quality of life concerns for all patients based on acuity level. /span /span /span /li li span span span Participates in monthly Quality review meetings with the interdisciplinary team. Reports on quality indicators related to adherence, such as Missed and Shortened Treatments, Quality of Life Trends, and Service Recovery. /span /span /span /li /ul /li li span span span Patient Education /span /span /span ul li span span span Assesses patient knowledge of kidney disease for barriers that may affect adherence to treatment. Works with patient, family and health care team to provide education tailored to the patient’s learning style, communication barriers, and needs. /span /span /span /li li span span span With other members of the interdisciplinary team, provides appropriate information about all treatment modalities. /span /span /span /li li span span span Facilitates the transplant referral process and collaborates with interdisciplinary team on transplant waitlist management. /span /span /span /li li span span span Provides ongoing education to patient/family regarding psychosocial issues related to End Stage Renal Disease (ESRD) and all support services that are available. /span /span /span /li li span span span Reviews patient rights and responsibilities, grievance information (company and network) and other facilities policies with patient and/or the patients’ representative to ensure patients’ understanding of the rights and expectations of them. /span /span /span /li li span span span Collaborates with the team on appropriate QAI activities. /span /span /span /li /ul /li li span span span Patient Admission and Continuity of Care /span /span /span ul li span span span Reviews Patient Rights and Responsibilities, Grievance Procedure & Important Numbers Handout, FKC Non-discrimination policy, DNR Statement (if applicable) and address any immediate needs/concerns. /span /span /span /li li span span span Understands the referral and admission process and supports the clinic in regard to the patient needs for scheduling to maximize adherence and adjustment. /span /span /span /li li span span The Social Worker will interview the patient to identify root causes or concerns for the discharge request, (i.e. transfer to hospice, relocation, dissatisfaction with services or staff) and share causes/concerns with operational leadership. /span /span /li /ul /li li span span span Insurance and Financial Assistance /span /span /span ul li span span span Collaborates and functions as a liaison for patient with Insurance Coordinators to address issues related to insurance. /span /span /span /li li span span span In collaboration with Insurance Coordinators, provides information and education to patients about payment to dialysis (federal, state, commercial insurance, state renal programs, AKF HIPP, and entitlement programs). /span /span /span /li li span span span Collaborates with the Insurance Coordinator of any changes to patient state that impacts insurance i.e. transplantation, discharged, loss of coverage, or extended travel. /span /span /span /li li span span span Refers patients to patient billing solutions (PBS) department for questions/concerns in regard to treatment related bills /span /span /span /li /ul /li li span span span Staff Related /span /span /span ul li span span span Assists with interview process and decision to hire new personnel if requested by SW Manager/Senior Manager. /span /span /span /li li span span span Works with the administrative support staff to maintain updated patient resource lists (e.g. maintain updated list of transportation resources). /span /span /span /li li span span span Provides training to staff pertaining to psychosocial topics as needed. /span /span /span /li li span span span Contributes and participates with weekly team huddles. Discusses any urgent patient issues with staff. /span /span /span /li /ul /li li span span span Adheres to work defined caseload guidelines based on state regulatory requirements. /span /span /span /li li span span span Performs other related duties as assigned. /span /span /span /li /ul div p /p p span span b u span PHYSICAL DEMANDS /span /u /b /span /span span span b u span span span span span AND /span /span /span /span /span /u /b /span /span span span b u span WORKING CONDITIONS /span /u /b /span /span span span b span : /span /b /span /span /p ul li span span span The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perfor /span m the essential functions. /span /span /li li span span Travel required (if multiple facilities or home visits, if applicable) /span /span /li /ul p /p p span span b u span span SUPERVISION: /span /span /u /b /span /span /p ul li span span span None /span /span /span /li /ul p /p p span span b u span span EDUCATION AND REQUIRED CREDENTIALS /span span : /span /span /u /b /span /span /p ul li span span span span Masters in Social Work /span /span /span /span /li li span span span span Must have state required license /span /span /span /span /li li span span span span Meets the applicable scope of practice board and licensure requirements in effect in the State in which they are employed /span /span /span /span /li /ul p /p p /p p span span b u EXPERIENCE AND SKILLS /u : /b /span /span /p ul li span span span 0 – 2 years’ related experience /span /span /span /li /ul p /p p The rate of pay for this position will depend on the successful candidate’s work location and qualifications, including relevant education, work experience, skills, and competencies. br / br / Annual Rate: 51000 - 82000 br / br / Non-Bonus Eligible Positions: include language below. br / Benefit Overview: This position offers a comprehensive benefits package including medical, dental, and vision insurance, a 401(k) with company match, paid time off, parental leave. br / br / Bonus Eligible Positions – include language below. br / Benefit Overview: This position offers a comprehensive benefits package including medical, dental, and vision insurance, a 401(k) with company match, paid time off, parental leave and potential for performance-based bonuses depending on company and individual performance. /p p /p /div /div div class='extended_description' p /p p /p /div p b EOE, disability/veterans /b /p