Manager (Property Management & Lettings)
Reset Recruitment Ltd
Tunbridge Wells, GB
Manager (Lettings and Property Management) Salary: £30,000 - £32,000 + £3,000 car allowance + OTE Location: Tunbridge Wells Hours: Monday to Friday, 8.50am - 5.30pm; Saturday, 8.50am - 4.30pm (with a weekday off in lieu) Benefits: Free parking Are you an experienced property professional with a background in lettings and property management? Are you ready to step into a leadership role or seeking to further develop your team management experience? This is an exciting opportunity to join a well-established property organisation offering a supportive, professional, and proactive working environment. Our client is seeking a dynamic, motivated, and professional individual to lead a small team of four staff, overseeing the full lettings and property management function of the branch. The ideal candidate will hold, or be working towards, an ARLA qualification and have a strong understanding of current property legislation and compliance. Key Responsibilities: Oversee the lettings process, including marketing, tenant screening, and tenancy agreements. Ensure full compliance with legal requirements, lease terms, and company policies. Manage the daily workflow and performance of the lettings and property management team. Provide ongoing support, coaching, and development to team members. Maintain accurate records and ensure administrative processes are followed. Coordinate property inspections, inventories, maintenance, and repairs. Handle insurance claims and manage communication with landlords and tenants. Build and maintain strong relationships with landlords, contractors, and third parties. Conduct property viewings and respond to rental enquiries. Monitor rental payments and resolve any associated issues. Key Requirements: Proven experience in property management with a solid understanding of the lettings process. Previous team leadership experience, or ready to take the next step into a management role. Excellent communication and organisational skills. Confident using property CRM systems; experience with Fixflo and Goodlord is advantageous. Full UK driving licence and access to own transport. Ideally ARLA qualified, with strong knowledge of compliance and property legislation. Self-motivated and proactive, able to work effectively under pressure and manage multiple priorities. Hands-on leadership style with a positive, solution-focused attitude. This is a fantastic opportunity to join a forward-thinking business that values its people and prioritises exceptional customer service. If you re ready to make your next career move in property management, please apply with your up-to-date CV as soon as possible.