Lead Engineer
Sodexo Group
Liverpool, England, United Kingdom
On site Parking, Food services on site, flexible working Opportunities for professional development Plus our Sodexo employee benefits package Position Overview: The Lead Engineer is responsible for managing both external suppliers and internal teams to ensure the efficient delivery of services within Sodexo s service level agreements (SLAs). This includes overseeing a team of engineers, ensuring compliance with health, safety, and regulatory requirements, and managing engineering activities from quotation to completion. Key Responsibilities: Coordination of External Suppliers and Contractors: Manage external suppliers and contractors to ensure timely and high-quality service delivery according to Sodexo SLAs and client requests via the Site CMMS system. Conduct permit issuance, safety walk-downs, and inspections, ensuring that work progress aligns with client satisfaction and safety regulations. Oversee small project management from quotation to completion, continually evaluating cost-effectiveness and compliance with health, safety, GMP, and other relevant policies. Day-to-Day Management of Craft Team: Manage a team of in-house engineers, including a plumber, electrical engineer, and HVAC engineer, ensuring tasks are assigned and completed according to priority KPIs. Conduct regular team meetings and document employee performance in the Sodexo PDR system. Ensure that all team members are compliant with training, environmental health and safety (EHS), and statutory requirements. Audit and Compliance Management: Actively participate in internal and external audits, ensuring all statutory programs are audit-ready at all times. Oversee maintenance activities in accordance with site policies, including health, safety, and environmental (HS&E) practices, as well as Good Manufacturing Practice (GMP). Review risk assessments and method statements to ensure compliance with current legislation. Service and Financial Management: Obtain quotations for planned and remedial works and manage the financial aspects of service contracts, including invoicing and payments. Oversee service contract execution, reviewing reports from service providers and ensuring compliance with agreed terms. Manage databases related to refrigerant systems, emergency lighting PMs, and other relevant service components. Health, Safety, and Hygiene: Ensure strict adherence to all health, safety, hygiene, and cleanliness standards as set by both the company and client. Provide staff training and ensure compliance with statutory and company Health & Safety requirements. Personnel and Training: Collaborate with your line manager to identify personal development needs through Aspire meetings. Lead the training and development of the craft team, ensuring compliance with site training requirements and legislative changes. General Responsibilities: Maintain strong client and colleague relationships. Address customer complaints and escalate when necessary. Organize and manage ad hoc activities as needed to meet deadlines. Ensure compliance with all company policies, procedures, and site regulations. Key Accountabilities: Customer Focus: Focus on delivering customer-centric solutions and continually adding value to service delivery. Planning & Organising: Prioritize and execute tasks effectively in high-pressure environments. Initiative: Utilize technical expertise to help improve existing processes. Teamwork: Work collaboratively with a diverse team of clients, in-house personnel, and service partners. Communication: Demonstrate strong interpersonal communication skills, both oral and written. Person Specification: Knowledge, Skills, and Experience: Mechanical, Electrical, or Instrumentation & Control (I&C) background. Knowledge of relevant regulations such as LOLER, PUWER, ACOP L8, F-Gas, and LEV systems. Ability to work independently and within a team. IOSH Working Safely (or equivalent safety accreditation). Proficient in Microsoft Word, Excel, and databases. Strong administrative, time management, and organizational skills. Effective interpersonal communication with customers, clients, and staff. HNC/HND in Mechanical or Electrical Engineering. NEBOSH General Certificate. Engineering experience in a pharmaceutical, chemical, or industrial manufacturing environment. Familiarity with Good Manufacturing Practice (GMP) and ISO standards. Experience with work order planning systems (e.g., Maximo). Supervisory experience in managing staff and contractors. Ability to write technical reports and develop service level agreements (SLAs). Core Competencies: Growth & Client Satisfaction: Ensure quality services and customer satisfaction. Rigorous Management of Results: Focus on achieving key performance targets. Innovation & Change: Support and drive continuous improvement. Employee Engagement: Foster a positive and productive team environment. Learning & Development: Ensure ongoing professional development for the team. #J-18808-Ljbffr