IT Support Technician

Norwich

IT Support Technician – Norwich

Contract Personnel are looking for an experienced IT Support Technician for well-known client based in Norwich.

How does the day-to-day look?

Provide technical support to end-users via phone, email, or in-person.
Troubleshoot and resolve hardware, software, and network issues.
Install, configure, and maintain computer systems and peripherals.
Perform regular system maintenance and updates.
Assist with the setup and deployment of new equipment.
Maintain accurate records of support requests and resolutions.
Collaborate with other IT team members to address complex issues.
Ensure compliance with IT policies and procedures.
Perform administration tasks within multiple software products.
You will have:

Experience in troubleshooting software within a Windows desktop environment
Ability to diagnose and resolve IT hardware technical issues
Solid understanding of Local Area Networking (LAN)
Previous experience in IT help desk service
Good knowledge of printers and multifunction devices
Ability to transport IT equipment using own transport
CompTIA A+ and N+ certified (Desired but not essential)
Ability to communicate clearly and professionally
Strong team member
Excellent customer care and quality assurance
Personal Qualities:
Versatile
Confident in own abilities
Able to work under pressure and manage own workload
Enthusiastic
Attention to detail
Schedule: 37.5 hours to be worked flexibly across five days (Monday-Friday)

Salary: £25,000

About Contract Personnel:

Contract Personnel are one of East Anglia’s longest standing, leading, independent recruitment agencies – established in 1989. Offering Temporary and Permanent recruitment solutions, they will always keep you updated about all of the current trends and key pieces of advice from the world of recruitment £25000/annum Pension

Apply now

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