IT Manager
Caerphilly
Group IT Manager
Salary: Up to £55,000 per annum + bonus
Location: On-site, full-time, permanent
Schedule: Monday to Friday, no weekend work
Overview:
A growing business group is on the lookout for a hands-on and proactive Group IT Manager to lead the delivery and development of IT systems and infrastructure across multiple sites. This standalone role will be central to driving the Group's technology roadmap, supporting users, and improving overall efficiency through robust systems and smart automation.
What you'll be doing:
Acting as the go-to person for all things IT - delivering 1st to 3rd line support across hardware, software, networks and business systems
Ensuring systems are secure, stable and fit for purpose - with a strong focus on cyber resilience
Playing a key role in the upkeep and development of the ERP platform to meet business needs
Leading IT-related projects such as hardware/software upgrades, keeping timelines and budgets on track
Supporting other teams with automation and digital process improvements
Managing IT and telecoms budgets, and overseeing relationships with third-party suppliers
Monitoring network performance and implementing improvements where necessary
Taking ownership of IT onboarding for new staff and delivering engaging inductions
Providing day-to-day desktop support and troubleshooting as issues ariseWhat we're looking for:
A broad technical skill set and a hands-on approach - comfortable with everything from strategic planning to helpdesk support
Strong communication skills - confident working with stakeholders across the business, including senior management
Proven experience supporting ERP systems in a business environment
Solid understanding of networking, cybersecurity, and infrastructure best practices
Familiarity with Microsoft 365, including SharePoint and Teams
Strong analytical and problem-solving abilities
Why join?
Make a real impact in a varied and autonomous role
Be part of a business that values IT as a core enabler of growth
Generous benefits including:
Annual bonus and profit sharing
Additional annual leave
Company events
Pension scheme
Free on-site parking
Sick pay
Experience required:
Minimum 1 year in a generalist IT role
1 year supporting ERP systems £50000 - £55000/annum