Insurance Account Handler
Leicester, Leicestershire
Insurance Account Handler Salary £35k - £40K Subject to Experience Plus Excellent Benefits We are looking for an experienced Insurance Account Handler with a proven track record of managing commercial SME client relationships. You will ideally have proven experience working with high net worth clients and demostrate a passion for providing oustanding customer service standards. Working with a well established existing portfolio of clients, you will support both colleagues and managers in managing client requirement in a professional, knowledgable and confident manner. The personal qualities you will have: You will have enthusiasm about working with our clients and delivering a great client experience. Motivation to deliver consistently and to high standards. Innovation which enables you to have a considered yet forward thinking ideas on how we can continuously improve our businesses (growth, processes). Personable approach in both written and verbal communication with our team, suppliers and clients alike. Personal self-management which enables effective organisation, time management and efficient completion of work. Cert CII qualified. What you will need to know and be able to do, to a high standard: Minimum of 12 month previous commercial insurance experience. Ability to read and digest technical information and explain clearly to a client in a way which is pragmatic, appropriate and effective. Competent technical ability in all aspects of general insurance business. Good technical and administrative knowledge of dealing with claims. A high competence of regulatory compliance relating to the day to day handling of commercial business. Work with a full understanding to ensure compliance standards are met. Good Microsoft Office systems knowledge, including excel. Experience of Acturis system desired but not essential.