Housing Management Assistant
Service Care Solutions - Housing
Southampton, GB
Housing Management Assistant Southampton Supported Housing 3 Month Contract 37 Hours £17.19 LTD / £14.65 PAYE (inc hol) We are seeking a Housing Management Assistant to join a Local Authority in Southampton. This role involves providing administrative support in housing procedures and updating the Housing data platform. THE ROLE As a Housing Management Assistant, you will support tenancy and estate management services, ensuring compliance with council policies and procedures. Maintain accurate data on the Council s housing management system Process tenancy records using File Director for scanning and storage Handle phone enquiries and provide initial support to residents Assist customers with Homebid applications and bidding processes Book sign-ups and assist in tenancy paperwork preparation Support mutual exchanges, including processing and sign-ups Prepare case files for ASB cases and provide basic advice to residents THE CANDIDATE The ideal candidate will have previous experience in a similar housing-related role and be confident in administrative and data entry tasks. Experience with tenancy and estate management administration Strong data entry and record-keeping skills Ability to handle customer enquiries professionally Knowledge of housing management systems and procedures Experience liaising with internal teams and external agencies THE CONTRACT 37 hours per week, Monday to Friday 3 Month Contract £17.19 per hour LTD company rate / £14.65 per hour PAYE (inclusive of holiday pay) HOW TO APPLY To apply for this role, please email a copy of your CV to .uk or call on to discuss the role in more detail!If the role is more suited to someone you know, we offer a £250 referral bonus for every successfully referred candidate!