General manager
Chartwells Independent
Swindon, England, United Kingdom
Job Title: General Manager Cleaning & Catering Location: wiltshire Company: Compass Group Salary: Competitive + Excellent Benefits Contract Type: Full-Time, Permanent About the Role: Are you an experienced leader in cleaning and catering services, ready to take your career to the next level? Compass Group UK & Ireland is seeking a passionate and dynamic General Manager to oversee both cleaning and catering operations at one of our key sites. This is a fantastic opportunity to join the UK's leading support services company and make a real impact in delivering exceptional service. Key Responsibilities: Lead and manage all aspects of cleaning and catering services across the site, ensuring high standards are maintained consistently. Manage and motivate a large, diverse team of operational staff, including supervisors and frontline colleagues. Drive service excellence through effective team development, resource planning, and performance management. Build and maintain strong client relationships, acting as the main point of contact and ensuring client satisfaction at all times. Ensure all services are compliant with health & safety, food hygiene, and company policies. Monitor budgets, control costs, and identify opportunities to enhance efficiency and service delivery. Implement and promote sustainability initiatives in line with Compass Group s ESG strategy. Client Liaison: Develop a deep understanding of client expectations and business objectives. Provide regular service reviews, reports, and insights to the client. Proactively respond to feedback, resolving issues with a customer-focused approach. Identify opportunities to expand or enhance services in collaboration with the client. What We re Looking For: Proven experience in managing both cleaning and catering operations in a similar environment (e.g., healthcare, education, corporate). Exceptional leadership and people management skills. Strong commercial acumen with experience managing budgets and contracts. Excellent communication, interpersonal, and client relationship management skills. A proactive, hands-on approach with a passion for delivering service excellence. Knowledge of health and safety, HACCP, COSHH, and food safety regulations. Benefits: Competitive salary and performance-related bonus Company pension scheme Access to a wide range of learning and development tools Discounts on a wide range of high street and online retailers Opportunities for career progression within Compass Group UK & Ireland Free meals while on duty (site dependent) Wellness and mental health support through our employee assistance program Why Compass Group? At Compass, we believe in creating great experiences for our customers and a rewarding environment for our people. As a General Manager, you ll be part of a forward-thinking team that values innovation, integrity, and excellence. #J-18808-Ljbffr