Fundraising Coordinator (Individual Giving)
RABI
Oxford, GB
Fundraising Coordinator (Individual Giving) We are RABI the farmers charity. We support farming people across England and Wales with expert, one-to-one practical, financial and emotional help, 365 days a year. From confidential advice and mental health support to direct financial assistance, our tailored services respond to the unique challenges of farming life. At the heart of our mission is a commitment to strengthening resilience; helping farming people feel valued, supported and better equipped to navigate uncertainty and change. We re working to close the farming wellbeing gap and build a future where farming people can thrive. Over the past 25 years alone, we ve delivered around £ billion in direct financial support to the farming community. Today, our wrap-around support services are evolving to reach more people before crisis hits. Together, we re on a journey to help shape a future our farmers deserve. ROLE OVERVIEW The Fundraising Coordinator (Individual Giving) will be responsible for stewarding our supporters and donors, helping coordinate the Fundraising department activities and associated administrative duties. KEY RESPONSIBILITIES: Work with the Individual Giving Manager, Fundraiser (Individual Giving) and wider fundraising team to administer our donor support communication. Administering the individual giving fundraising programme with support from the wider team. Develop and maintain relationships with key RABI stakeholders, partners and associated organisation as agreed by your line manager. Plan, execute and assistant in delivering national and large-scale fundraising activities. Thank all donors in a timely manner via e-mail and letters and keep accurate records. Ensure that the database CRM records for our supporters and donors are maintained and up to date. Develop and refine systems and processes to enhance donor experience and support. Responding to general enquiries from the RABI fundraising email address and the fundraising phoneline. Support the Individual Giving Manager and Fundraiser (Individual Giving) on the development and implementation of fundraising campaigns. Help plan and coordinate fundraising campaigns and initiatives, ensuring they are executed effectively and efficiently. Liaise across the charity fundraising collateral and support the wider teams in developing materials for community fundraising. Assist the Individual Giving Manager and Fundraiser (Individual Giving) in the oversight of the online RABI shop. Help create and develop a digital income strategy as part of the Fundraising Strategic Framework. Provide a first point of contact for individuals who are fundraising for RABI including sending out fundraising packs and providing fundraising guidance and advice. Help ensure that we comply with legal and compliance requirements including industry best practice, GDPR/PECR regulations and the CIOF code of Fundraising Practice. GENERAL: Develop and maintain good working relationships and liaison with other members of RABI staff. Be a constructive member of the fundraising team and work cooperatively with other staff members. Take part and contribute to fundraising team meetings. Cooperate with RABI on health and safety matters, taking reasonable care of own and other people s health and safety within the workplace. Follow and H&S training received and alert RABI to any serious risks. Actively participate in the staff appraisal scheme and be committed to training and development in line with the Charity s aims and objectives. Liaise with volunteers, clients, contractors and other stakeholders as necessary. Promote the Charity s work, assisting with demonstrations and in fundraising and awareness events as appropriate. Perform any other reasonable task as required by the Charity. PERSON SPECIFICATION Essential: A positive and creative approach to work. Good telephone manner, including showing empathy towards in-memory and legacy donors. Ability to record data accurately. Self-motivated and confident in working both independently and in teams. Good communicator, including face-to-face, phone, in writing and via remote communications. Good numeracy skills. Ability to manage time effectively, prioritise workload and plan-ahead. Good IT skills (MS Office including Outlook, Excel and Word). Problem solving skills. Creative ability and use of software (e.g. Canva, CRM). Desirable: A full UK driving license. Understanding of Data Protection and fundraising regulations, compliance and best practice. Experience of database systems. Experience of working in the Charity sector. This role profile is not exhaustive and is subject to review in conjunction with the post holder according to future developments at RABI. Early applications are encouraged for this position as shortlisting and interviews will take place on a rolling basis. We reserve the right to close this advertisement early if we receive a suitable application prior to the deadline. Benefits Enrolment to Nest on commencement of employment and then opportunity to join RABI s group pension scheme with Standard Life where RABI make contributions equivalent to 10% of your basic salary, provided you make a personal contribution of 5%. Life assurance from day one. Access to our Employee Assistance Programme. RABI is proud to be an equal opportunity employer and aims to ensure that all employment practices secure equality of opportunity and that no prospective or current employee receives less than favourable treatment at RABI as a result of their sex, sexual orientation, age, race, religion, belief, ethnic origin, disability, marital, or for any other reason which cannot be shown to be justifiable. Our recruitment process strives to ensure that individuals are selected only based. REF-220