Food & Beverage Supervisor
100 Princes Street
Edinburgh, GB
Food & Beverage Supervisor luxury hotel in Edinburgh Incredible benefits We are looking for a Food & Beverage Supervisor to join our teamon a full-time basis.We are looking for someone with previous experience within aFood & Beverage Supervisorrole withexcellent communication skills and strong attention to detail who enjoys delivering personalised service to guests.This position reports into the Food & Beverage Manager. Location: 100 Princes Street, Edinburgh Employment type: Full-time Working pattern : Shift work 5 days on 2 days off Salary : £25,397 + service charge Red Carnation Hotel Collection is a family-owned hotelier business with 18 stunning properties all over the world. We are proud to be AA's Hotel Group of the Year (2024)! We have won numerous awards such as Best Employer (2023) and Sustainable Business (2023) at The Cateys. We are proud in our commitment to developing our own and were honoured to have won for the third time a Princess Royal Training Award (2017, 2020, 2023) by HRH The Princess Royal and City & Guilds and proud to be the first privately owned company retaining its Platinum Investors in People accolade globally. To further enhance our standing we have won Top Employer (2024) for the United Kingdom which certified our excellent in employee conditions. 100 Princes Street is our first hotel in Scotland and is home to 25 iconic guest rooms and five suites. The hotels two signature suites The Archibald and The Isobel boast direct views of Edinburgh castle. The interiors of 100 Princes Street are inspired by Scottish explorers and their travels. Scottish artisan weaver, Araminta Campbell, was commissioned to create five bespoke tartans for the hotel, that adorn the walls of every bedroom and suite. A number of bedrooms enjoy stunning views across Princes Street Gardens towards Edinburgh Castle. All guest rooms are equipped with every mod-con, including charging points for a variety of devices. The Wallace is our all-day lounge, dining room, well-stocked bar, library and tasting room, guests can dine on delicious hearty fare, made using the freshest local produce while sipping on a single malt or artisan gin, or relax and enjoy traditional afternoon tea while gazing at Edinburgh Castle. Key Responsibilities of a Food & Beverage Supervisor: Oversee and ensure the smooth running of breakfast, lunch, afternoon tea, and dinner services. Update and maintain the departments Standard Operating Procedures (SOPs) to ensure consistency and excellence. Check all drink orders and deliveries upon receipt to ensure accuracy and quality. Familiarize yourself with all daily bookings and guest requirements to facilitate seamless service. Carry out daily cash-ups during late shifts, ensuring financial accuracy and accountability. Liaise effectively with colleagues, management, and kitchen staff to ensure prompt, professional, and efficient service at all times. What are we looking for? Previous experience as a Food & Beverage Supervisor or in a similar role within the hospitality industry, ideally in a luxury hotel or high-end dining setting. Exceptional communication skills, both verbal and written. Strong attention to detail with a commitment to delivering personalized and high-quality service. Ability to work well under pressure in a fast-paced environment. Excellent teamwork and leadership abilities, ensuring smooth collaboration with all departments. A positive, proactive attitude with a focus on guest satisfaction. Flexibility with working hours, including weekends and evenings. What's in it for you? Holiday allowance starting at 20 days and increasing with length of service up to 27 days + 8 bank holidays Excellent service charge added to your salary every month. Professional, award winning learning and development opportunities from day one. Fantastic recommend a friend and family bonus scheme worth up to £600. Enhanced paid maternity leave & paternity leave. 50% off on food and 25% off on beverages in any Red Carnation Hotels F&B outlets. Discounted accommodation rates at Red Carnation Hotels worldwide. Two paid volunteering days each year, because we care about our community Access to immediate Employee Assistance Programme, because we care about our employees. Vibrant hotel recognition events every month and hotel-based incentives (Employee of the Month / Manager of the Quarter). Social and team building events per hotel. Global Employee Appreciation Party, where we get to celebrate our incredible teams. Free meals on duty. Complimentary uniform and dry-cleaning services. Red Carnation Hotels is an Equal Opportunities Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We electronically scan and store a copy of your passport/visa and/or ID card to gain a clear indication of the authenticity of the document and establish the Right to Work in the UK. AMRT1_UKCT