Customer Service Representative
Intellect Group
chelmsford, east anglia
Job Title: Customer Service Representative Location: Fully Remote, UK Salary: £45,000 Hiring: 5+ Positions available Are you passionate about delivering outstanding customer experiences? We re hiring Customer Experience Representatives to join a dynamic and fast-growing company, ensuring top-tier support and engagement for our valued customers. This is a fully remote role offering flexibility, professional development, and excellent career growth opportunities! About the Role As a Customer Experience Representative , you ll be the first point of contact for customers, handling inquiries, resolving issues, and ensuring a seamless customer journey. We provide full training, so no prior experience is required just a passion for customer service and a proactive mindset! Key Responsibilities Provide exceptional customer support via email, phone, and live chat Troubleshoot and resolve customer issues efficiently and empathetically Maintain accurate records of customer interactions and feedback Collaborate with internal teams to improve customer experience Identify opportunities to enhance processes and customer satisfaction Stay up to date with company products and services to offer informed solutions What We re Looking For No experience needed full training provided Strong problem-solving and communication skills A customer-first attitude with a passion for helping others Comfortable working independently in a remote setting Tech-savvy with the ability to learn new systems quickly A positive, solutions-focused mindset Why Join Us? Fully remote work from anywhere in the UK Visa sponsorship available Career growth and development opportunities Inclusive and supportive company culture Perks & Benefits Competitive salary (£45,000) Paid training and ongoing career development Flexible working hours Employee discounts on company products Health & wellness programmes 33 days holiday (including bank holidays) This is an exciting opportunity to be part of a forward-thinking company and build a rewarding career in customer experience. If you have a passion for helping people and want to make a real impact, we d love to hear from you! Apply now and take the first step in your new career!