Customer Service Representative
Bellevue, Illinois, United States
Clae Goldman Team is seeking a friendly and efficient Customer Service Representative to join our team. Our mission is to protect customers from rising energy costs, offer discounts, and promote green energy. As a Customer Service Representative, you will be responsible for providing exceptional customer service, addressing customer inquiries, and resolving issues. Join us and make a positive impact on the environment while helping your community. br br b br Responsibilities /b br br ol li strong Handle Inquiries: /strong Respond to customer questions and provide detailed information about our products and services. /li li strong Resolve Issues: /strong Address and resolve customer complaints and issues in a timely and professional manner. /li li strong Maintain Records: /strong Keep accurate and up-to-date records of customer interactions and transactions. /li li strong Provide Support: /strong Assist customers with enrollment processes and br br guide them through our energy solutions. /li li strong Promote Green Energy: /strong Educate customers about the benefits of our community solar and third-party energy solutions. /li /ol br br b Qualifications /b br br ol li strong Educational Background: /strong High school diploma/GED required; a degree in a related field is preferred. /li li strong Experience: /strong Previous experience in customer service or a related field is beneficial. /li li strong Communication Skills: /strong Excellent verbal and written communication skills to effectively interact with customers and team members. /li li strong Problem-Solving Skills: /strong Strong problem-solving skills to address and resolve customer issues. /li li strong Organizational Skills: /strong Strong organizational and time management skills to handle multiple tasks and prioritize effectively. /li /ol br br b Compensation /b br br 60,000 - 120,000 (Annually) br br b br About Clae Goldman Team /b br br Clae Goldman Team specializes in providing community solar and third-party energy solutions door-to-door and retail. Our mission is to protect customers from rising energy costs, offer discounts, and promote green energy. Join us and make a positive impact on the environment while helping your community. br br