Clinical Lead (South West)
Primary Eyecare Services
Manchester, England, United Kingdom
We have an exciting opportunity for a Clinical Lead to join our expanding team at Primary Eyecare Services! About Us: Primary Eyecare Services (PES) is an established provider of high-quality extended eye care services (those beyond sight testing), utilizing a large network of optical practice subcontractors across England ( 2000). PES currently holds and manages contracts on behalf of the primary eye care network, spanning 70 NHS commissioners and delivering over 380,000 episodes of patient care each year, with a total annual turnover of £25+ million. PES is a not-for-profit company, limited by guarantee. This sees the majority of generated income pass through to frontline eye care services in optical practices. Join us and be part of a company that is shaping the future of optometry Role Overview: The Clinical Lead should be embedded in the local clinical networks (where applicable) to support with the development and delivery of new services and existing services. The Clinical lead is responsible for working with the PES contract manager and clinical team for the day-to-day monitoring of service provision and delivery including mobilisation, auditing and performance monitoring of the service. The Clinical Lead should work in collaboration with LOCs to support new service development and maintain local service delivery. A key part of the role is supporting practices and hospitals with service delivery ensuring that the optimal number of practices are involved in delivering services across a locality. Location The role will be predominantly home-based, but there is a requirement to attend the PES Head Office in Manchester, M4 6LN, on occasion. You will also be required to attend the PES Head Office for two full days (9am-5pm) for your induction. Additionally, you will undertake practice visits across the South West as required. General Responsibilities: Play a key role in the mobilisation of new services, including presenting service pathways. Development of service pathways with key local stakeholders Supporting the development of clinical pathways and protocols Develop strong working relationships with key local stakeholders e.g. LOC, clinicians, etc. Point of contact to support practice based and clinical queries. Key point of contact for commissioners alongside contract managers. Engagement with wider primary care and secondary care. Support contracts managers with the production of reports on overall service performance (Frequency depending on service and commissioner) Implement service development and improvement following engagement and feedback from internal and external stakeholders e.g. recommendations from Clinical Directors, Failsafe team, commissioners, trusts, etc. Work closely with Local Optical Committee s assigned Liaison Officer for service delivery Work closely with the LOCs and LOCSU on new service development Ongoing audit of services, including outlier investigations. Supplying anonymised data reports to sub-contractor optometry practices and clinicians providing services Managing and monitoring the performance of the network of optometric sub- contractors in line with the Standard Operating Procedures Support performance management intervention(s) with outlier practices Implementation of the appropriate Performance Management measures Designing communications to sub-contractors e.g. monthly/quarterly news bulletin. Identify specific training needs and arrange peer supervision for the accredited optometrists to share and learn from each other s experiences. Ensure appropriate patient and peer feedback drives service improvement. Disseminate protocols for critical incident reporting so that incidents can be dealt with when they occur and take learning points from them to prevent repeats in the future. Ensure practices learn from all patient safety incidents and other reportable incidents. Undertake practice visits as required. The Organisation reserves the right at any time during your employment to vary your duties and responsibilities where necessary to meet the needs of the Organisation. Take advantage of our comprehensive benefits and rewarding career opportunities. Shift Pattern This is a part-time position, working 15 hours per week over 2 days. This is to be discussed further during the interview stage. Why You'll Love Working with Us Performance-Related Pay Pension Match up to 5% Sick and Critical Illness Pay Cover Electric Car Scheme Enhanced Family Leave Paid Compassionate Leave 25 Days Annual Leave + Bank Holidays (increase with 1 day annually after 2 years of service, up to 30 days) Training and Development Opportunities Employee of the Month and Year Awards Employee Assistance Program (EAP) NHS Blue Light Card Cycle to Work Scheme What We're Looking For Qualifications Qualified optometrist or Dispensing Optician GOC Registered (essential) Evidence of CPD/CET in accordance with GOC regulations (essential) Evidence of completion of the CGPL LOCSU course (essential) Experiences Experience in delivering community optometry services (desirable) Demonstrable experience of managing audit and quality issues (desirable) Demonstrable experience in service improvement (desirable) Demonstrable experience in new service development/commissioning (desirable) How To Apply: Please submit your up-to-date CV and personal statement highlighting your professional background and what motivates you to apply for this role to recruitment@primaryeyecare.co.uk Become a part of something bigger - apply now!