Business Support Manager
Nigel Wright Recruitment
newcastle upon tyne, england, United Kingdom
The Recruitment Junction The Recruitment Junction is a social impact organisation based in the North East, dedicated to transforming the lives of people with convictions through meaningful paid employment. Since their inception in 2020 they have supported over 700 people to rediscover a sense of purpose through finding fulfilling work where they can add real value, becoming role models who drive positive generational impact across their families. As a passionate, values-led charity their mission is to bridge the gap between talented individuals and employers offering rewarding job opportunities, creating a thriving community where everyone has the chance to succeed. They deliver on skills shortages, push back on regional unemployment and contribute to a national reduction in reoffending. There are only five charities across the country with a targeted focus on getting people with convictions back into paid employment. With around 50,000 people being released from prison each year and over 12m people already in the community facing the barrier of a criminal record, the need for specialist job-finder support is vast. Following a significant inward investment, as a result of a growing awareness of their market-leading, best in class job-finder model, The Recruitment Junction is now positioning itself to embark on an ambitious nationwide scaling-up programme. Nigel Wright Group have been exclusively retained to support their search for a Business Support Manager. The Role: Business Support Manager The Business Support Manager will ensure that all support, governance and project management systems and processes are optimised to underpin The Recruitment Junction's operational activities effectively as they grow. The role will work closely with the CEO and other colleagues to review and further enhance all existing systems driving efficiency, service improvements and financial savings where possible and ensuring high-quality, cost-effective business support and governance becomes the norm for the organisation. Key Responsibilities: Finance Support the Finance Director in overseeing daily accounting processes and ensuring financial systems operate smoothly. Assist with the preparation of annual budgets and periodic re-forecasting exercises. Act as a bank signatory with authority to co-sign and authorise payments, including managing online banking transactions. Premises Management Oversee lease obligations and ensure all necessary employer insurances are current and compliant. Identify, visit and scope out all potential new office premises to support organisational growth strategy. Lead on the end-to-end project management of new office openings from lease negotiation, through fixtures, furnishing and fittings , up to each successful new office launch. Human Resources Line manage the internal HR Adviser and act as liaison with external HR advisory services. Ensure workforce policies and practices align with legal requirements and strategic organisational objectives. Communications & Marketing Identify, initiate negotiations with and lead on the engagement of any new external comms agency and website designers/maintenance provider, and maintain these relationships. Lead on external communications, including oversight of the organisation s social media presence and public messaging. Regulation & Compliance, Safeguarding and Health & Safety Act as the designated lead for Data Protection and Health & Safety, working with operational teams to maintain compliance. Support statutory reporting for all charitable obligations. Ensuring all governance functions are fulfilled. Governance Provide administrative and strategic support to the Board of Trustees and sub-committees. Manage and maintain the organisational Risk Register and related incident and safeguarding reporting. Collaborate with the CEO to update and report on the annual business plan. Support the FD with ongoing budget oversight and financial reporting. About You Skills & Experience: Proven experience within a similar Business Support Manager role, with a good track record and understanding of all the key responsibilities Demonstrable experience successfully delivering a range of business-related projects (within any sector) Significant experience of managing & liaising with external contractors Significant experience of managing a wide range of relationships at different levels Knowledge of HR and Financial Management processes is desirable Ability to solve challenging problems through demonstrable examples of innovation Good time management skills, with the ability to prioritise workload, work under own initiative and manage multiple programmes Ability to manage day-to-day tasks whilst simultaneously working strategically on longer-term developments Excellent communication skills able to write clear, succinct reports, emails and other key communications IT literate with experience of using Microsoft Office and related business tools Behaviours: Non-judgemental attitude towards working with ex-offenders Committed to anti-discriminatory and inclusive working practices Demonstrates understanding of, and sympathy for, The Recruitment Junction s Christian ethos and values Other Detail The basic salary is £40,000-£50,000 DOE Nigel Wright Group is retained on this search and as such, any direct third party supplied or referred applicants/CVs will be forwarded to Nigel Wright for consideration as part of our process.