Agile Champion
American Express
EC1, GB
This job is with American Express, an inclusive employer and a member of myGwork the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. You Lead the Way. We ve Got Your Back. With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you ll learn and grow as we help you create a career journey that s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally. At American Express, you ll be recognized for your contributions, leadership, and impact every colleague has the opportunity to share in the company s success. Together, we ll win as a team, striving to uphold our company values and powerful backing promise to provide the world s best customer experience every day. And we ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong. Join Team Amex and let's lead the way together. Global Loyalty and Benefits is responsible for American Express Membership Rewards, one of the major features of our brand. We are passionate about attracting and retaining customers by ensuring their experience is enjoyable and memorable. We are looking for an Agile Champion with a University Degree in computer science, computer engineering, or other technical subject areas, or equivalent work experience; advanced degree preferred. Agile Champion and other relevant certification a plus. We have 20+ scrum teams on our Phoenix campus. Each team is made up of 6-9 colleagues and may include an agile champion, product owner, engineers and quality engineers. Teams may also have members located in virtual locations across the USA and in India. Depending on the specific team, we operate Scrum or Kanban using Scaled Agile Framework (SAFe). We are constantly striving to improve and hold regular agile ceremonies to inspect and adapt the ways we work together. Our ultimate aims are to reduce time to market, improve code quality and build world-class global products. How will you make an impact in this role? Responsibilities: Facilitates Agile events that help the Engineering team deliver value incrementally and iteratively Supports the Program Increment (PI) execution through facilitating team level events and partners with the RTE. Supports the team in achieving the PI objectives Supports Product Owners through backlog refinement, backlog readiness, definition of ready/done and support writing user stories. Supports coordination across Team of Teams (Agile Release Train (ART)/Release Train Engineer (RTE)). Supports, monitors, and provides visibility around gaps, impediments, risks, and dependencies. Fosters practices for identifying, tracking, discussing and resolving cross-team dependencies within the team, taking ownership of a dependency in some circumstances. Manages and organizes delivery effectiveness metrics to track progress and improvement over time. Leadership and Coaching: Understand and demonstrate the Agile at Scale Values and Principles. Encourage diversity of thought and demonstrate an open mindset. Foster a culture of trust and leadership in others. Supports a learning culture to drive continuous improvements and standardization. Respectfully and purposefully challenge the status quo. Supports collaboration and quality practices between Agile and product teams. Ensure compliance with SDLC standards across the team. Ensures data integrity for the teams within the Agile Management tools and compliance with SDLC audits. Influences team without authority; engages Sr. Agile Champions and Agile Coaches to motivate change and influence beyond own influence and authority. Bachelor s degree in technology related subject area or equivalent experience preferred Up to 5 years of relevant experience with a demonstrated record of accomplishment of growing responsibility. Experience participating in Agile, Scrum, or other rapid application development teams is preferred. SDLC Methodologies & Practice Agile PM tools (Rally, JIRA) We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include: Competitive base salaries Bonus incentives Support for financial-well-being and retirement Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location) Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need Generous paid parental leave policies (depending on your location) Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) Free and confidential counseling support through our Healthy Minds program Career development and training opportunities Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations. #LI-DNI