Account Manager
Bury St Edmunds, Suffolk
Location: Bury St Edmunds
Reports To: Sales Manager and Business Manager
Job Type: Full-Time - Monday-Friday
Salary: £30,000 - £40,000 basic + commission/bonus (OTE up to £50,000 per annum)
Berry Recruitment are seeking a proactive and results-driven Account Manager to join a growing team based in Bury St Edmunds.
In this role, you'll be the main point of contact for a portfolio of clients, building strong relationships, identifying opportunities for growth, and ensuring the successful delivery of services/products. You'll collaborate closely with internal teams to meet client needs and exceed expectations.
Key Responsibilities:
Serve as the day-to-day contact for assigned accounts, building trusted client relationships.
Understand clients' goals, challenges, and industry trends to deliver tailored solutions.
Develop account plans to grow business within existing accounts (upsell, cross-sell).
Collaborate with internal teams (sales, marketing, product, operations) to ensure smooth project execution.
Track account health and performance metrics, addressing issues before they escalate.
Lead regular check-ins, business reviews, and strategy discussions with clients.
Maintain accurate records of client communications and account status in CRM tools.
Meet or exceed account growth, retention, and satisfaction goals.
What We're Looking For:
Proven experience in an Account Manager, Client Success, or Sales role (2-5 years preferred).
Strong communication, presentation, and interpersonal skills.
Ability to manage multiple projects and clients simultaneously.
A consultative, customer-first approach to problem solving.
Familiarity with CRM platforms (e.g., Salesforce, HubSpot) and sales pipelines.
Bachelor's degree in Business, Marketing, Communications, or related field (preferred).
For more information, please contact Rebecca at Berry Recruitment, King's Lynn.
Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job £30000 - £50000/annum