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Genesys Routing Composer Developer
SEALY, TEXAS, US
...do you Send Call to an Agent from IVR? How do you pass the Variables from one Workflow to another Workflow? ORS Architecture? Exceptional Handling and Default Routing? Scenario- Let s say you have 3 Routing need to handle together like Skill based, SLR, PAR. How do you configure your workflow...
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