Matching 84 Call centre analysis jobs

...Assessments-Junction analysis-Junction modelling using ARCADY, PICADY or LINSIG etcTypical Projects: You will find the projects that you work on are ever changing and range from private sector clients to public sector. Some recent projects include public transport planning... click here for more details »

...adequate resources for calls at all times. Other managerial responsibilities will include carrying out regular performance reviews, monitoring and guiding staff and ensuring that required standards are maintained. The successful candidate will have experience managing a team... click here for more details »

...teams POS response centre and call offs - management and reporting analysis of activity and make recommendations for cost saving Maximizing the benefits of the distribution system Ensure that the information contained within the date base is up-to-date. Liaise with... click here for more details »

...proactive and reactive call centre activity. This role represents accountability for developing the direct channels postpay (contract) proposition, using feedback from the channel, market data and sales trends to identify opportunitities to grow volume and margin. The role... click here for more details »

Quality Assurance Manager Reference: 62-3 Location: London Business Area: Talk Talk Support Centre Job Description Reporting to the UK Group Compliance Audit Manager you will be working within the Quality Assurance Team... click here for more details »

...be absolutely no cold calling involved. You will conduct a meaningful discussion to ascertain a candidates goals and motivation for training. You will then schedule an appointment for those candidates who are likely to benefit from thier training courses with one of their... click here for more details »

Travel Operations Manager required for large Travel Company based in South Yorkshire. Travel Operations Manager required to join a large Call Centre in Yorkshire, Working as an Operations Manager you will be responsible for all operational matters, including the... click here for more details »

...WAN, campus and data centre hosting environments. You will need experience of working for a large corporate, telco, ISP, Cisco equipment vendor and have excellent application Firewall experience such as Checkpoint Firewall-1, Cisco PIX or Cisco FWSM. Solid Cisco routing and... click here for more details »

...oral and written) Analysis and problem solving Process redesign/improvement techniques They will be trained at least to degree level. Ideally with additional qualification (MBA or other) and membership of appropriate industry associations. Any languages in addition to... click here for more details »

...entails: collation, analysis and presentation of OR information to Senior Management. - Provide coordination in relation to Sarbanes Oxley compliance An opportunity has arisen for an experienced accountant to manage the recently combined Business Risk and Operational... click here for more details »