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Security Representative
BOSTON, MASSACHUSETTS, US
Job Description: Fidelity is currently seeking top candidates to serve Fidelity as a Security Representative. This position is located in Boston, MA. If you are interested in applying for this job, please make sure you meet the following requirements as listed below. Are you eager to part of...
Fare Engagement Team Representative
BOSTON, MASSACHUSETTS, US
...Summary Fare Engagement Representatives will maintain the integrity of the fare system by providing proactive passenger education and assistance and enforcing fare and other applicable policies in a consistent, non-discriminatory manner. Representatives will provide excellent customer service...
System Safety Specialist (Commuter Rail)
BOSTON, MASSACHUSETTS, US
...Work closely with representatives from the Federal Railroad Administration (FRA), MBTA's Commuter Rail Operator, and various MBTA departments to ensure the resolution of identified safety issues. Participate in the evaluation of new and existing project plans, as part of the MBTA's...
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Program Coordinator
BOSTON, MASSACHUSETTS, US
...service options to meet customer needs. Effective and talented leadership of our delivery of alternative service during suspensions will be critical to the MBTA's success in providing quality service to our customers. The Program Coordinator role within Operations, Planning, Scheduling & Strategy...
Executive Assistant
BOSTON, MASSACHUSETTS, US
...inquiry, whether from a customer, vendor, or co-worker in a professional and courteous manner. Interact and coordinate with communications staff, legislative and government affairs staff, as well as other Department staff. May provide dedicated front desk coverage to greet appointments and...
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Director, Transportation - Railroad Operations
BOSTON, MASSACHUSETTS, US
...lots. Respond to customer complaints as communicated through the MBTA's Feedback programs. Conduct periodic reviews of performance measurements with the commuter rail and water contractors; monitor contractor adherence to FTA, FRA, NORAC, DTE, NTSB and all other applicable policies and...
Project Engineer
BOSTON, MASSACHUSETTS, US
...inquiry, whether from a customer, vendor, or co-worker in a courteous and professional manner consistent with the Authority's customer service quality standard. Additional responsibilities may include focusing on one or more departments or locations. See applicable addendum for department or...
Senior Director of Operating Rules Compliance
BOSTON, MASSACHUSETTS, US
...all MBTA employees and customers. The Senior Director will also ensure that there are clear processes in place for rule review and implementation across all divisions of MBTA Operations including Operations Control Center, Rail and Bus Transportation and Maintenance, Power, Signals, Maintenance...
Director of Service Planning
BOSTON, MASSACHUSETTS, US
...inquiry, whether from a customer, vendor or co-worker in a courteous and professional manner consistent with the Authority's quality standard. Uphold the rights and interests of the Authority while building and maintaining an effective relationship with employees. Assist in the management of a...
Associate Program Analyst - TOD
BOSTON, MASSACHUSETTS, US
...inquiry, whether from a customer, vendor, or coworker in a courteous and professional manner consistent with the Authority's \"Driven by Customer Service\" quality standard. Adhere to rules, regulations, collective bargaining agreements (if applicable) and policies of the MBTA including the EEO...
Construction Inspector
BOSTON, MASSACHUSETTS, US
...inquiry, whether from a customer, vendor, or co-worker courteously and professionally. Work any shifts as assigned or directed. Respond or report to work as directed by supervisory personnel for emergencies, extreme weather conditions, or any other abnormal conditions that impair service or the...
Safety Lead - Assurance and Promotion
BOSTON, MASSACHUSETTS, US
...manner. Have excellent customer service, conflict resolution, negotiation, communication, speaking and writing skills. Have a valid driver's license. Ability to work all shifts and/or locations as assigned or directed; be available to work twenty-four (24) hours per day, seven (7) days per week...
Director of Accounts Payable & Receivable
BOSTON, MASSACHUSETTS, US
...high risk, overdue customers and proactively implement follow-up and action plan. Processes all mandated requests for information based on Freedom of Information Act (FOIA), Open Checkbook/CThru reporting, and other third party and customer mandates. Implement new/additional processes...
Deputy Chief of QCO
BOSTON, MASSACHUSETTS, US
...public outreach, or customer-oriented project delivery. Strong analytical and problem-solving skills; ability to understand, interpret, and present data. Have excellent customer service skills, and the ability to provide internal and external partners with a courteous and professional...
Elevators & Escalators Inspector
BOSTON, MASSACHUSETTS, US
...effectively with customers, vendors, and employees. Ability to travel to all MBTA related sites and other domestic and foreign locations for work purposes. Available to work all shifts and locations as assigned or directed. Available to work as per assignment by the MBTA twenty-four (24...
Automotive Foreperson (non-revenue)
BOSTON, MASSACHUSETTS, US
...safety of workers and customers. Ensure that all inventory levels, equipment, and facilities under their control are protected in a safe operating condition. Respond to each inquiry, whether from a customer, vendor, or co-worker in a professional and courteous manner consistent with the...
Project Manager
BOSTON, MASSACHUSETTS, US
...and Maintenance, Customer Technology, and all other Operating and Maintenance Departments, as required. Coordinate project activities with external stakeholders such as Keolis, Amtrak, Federal Transit Administration (FTA), local, state, and federal entities, abutters, utility companies...
Maintenance Instructor
BOSTON, MASSACHUSETTS, US
...inquiry, whether from a customer, vendor or co-worker in a courteous and professional manner consistent with the Authority's quality standard. Respond, either directly or through others, to emergencies twenty-four (24) hours per day, seven (7) days per week. Uphold the rights and interests of the...
Deputy Chief of Facilities & Structures
BOSTON, MASSACHUSETTS, US
...communications to customers are clear, timely and informative; and to address concerns raised by riders and employees in a timely fashion. In addition, this role will have heavy collaboration with internal departments, regulating agencies, community groups and the public to develop new...
Director of Payroll
BOSTON, MASSACHUSETTS, US
...communication with customers, employees, and vendors Excellent customer service and writing skills. Substitutions Include A High School Diploma or GED with an additional seven (7) years of directly related experience substitutes for the bachelor's degree requirement. An associate degree from...
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