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Warehousing Operations Manager (&pound;26k-&pound;40k)

Sat, 15 Jun 2013 02:21:26 +0100

Job Role: Responsible for the day to day operation and security of the warehouse. To work with the Head of Warehousing and to develop a set of KPIs covering all business operations and ensuring that these are achieved. RESPONSIBILITIES: Employee Management: To rota the employees within the Warehouse and direct their daily operations to ensure maximum efficiency To work with the Site Manager to ensure Team Leader Supervision where required To review holiday and sickness records for Team Leaders and identify to the General Manager any trends To conduct Team Leader inductions into the company To ensure continuous and bespoke training is received and recorded for all Team Leaders and Teams to ensure they have the skills and knowledge to fore fill their roles To recruit warehouse team members with the General Manager To submit staff wages sheet to the General Manager for authorisation To oversee the performance reviews given by Team Leaders to their teams and review to ensure best practice To deal with any staffing issues that arise Health and Safety: To complete Risk and Fire Risk Assessments of the Warehouse every 6 month to ensure a safe working environment To ensure that Health and Safety training is given to all new employees to ensure safe working practices To complete Incident Reports To conduct fire drills and equipment tests Security: To ensure the site security at all times and be a responsible key holder for the Peterwood Way premises. To be part of a rota with 3 other Warehouse Managers to ensure full management security cover for all opening hours of the warehouse. To report any breaches of security to the Warehouse Manager To conduct random staff searches to ensure the security of stock To provide access passes and administering Net2 Access System To uphold security and access controls, insurance companies, statutory inspections lifts/hydraulics/FLT etc Meetings: To attend warehouse meetings To take minutes and compile meeting reports Administration: To manage apprentices or work experience students and give them a structured working schedule To create and manage the personal/training folders for employees to ensure relevant documentation is available To update the SOPs annually to ensure best working practices To ensure the wage costs meet the monthly wage budget set with the Head of the Warehouse Goods Distribution Practice Requirements (Warehouse only not inc pharmacies): Maintain all GDP documentation to ensure our license is upheld To complete an annual site and cold store temperature mapping for all sites as required by the GDP To download thermometers and cold chain vehicle temperature to ensure they are meeting the requirements To file circulation and stock release paperwork To purchase Thermometers and organise employees to re-calibrate to ensure they are taking temperatures accurately Warehouse Operations: To deal with Customer Service Issues to ensure our branches needs are met To review Transport arrangements between Alliance, TNT, Interlink, City Link, Post Office, bulk to be reviewed with the General Manager to ensure cost effectiveness and efficiency To manage Stock-Taking procedures and investigating anomalies Additonal: To work with IT to ensure that IT system maintenance and synchronisations are fully operating Synergy - Warehouse Intranet - KlassX Interface - Knapp. 26000.0000 Speciality: Warehouse Manager. Location: Purley, Surrey

Community Safety Manager

Sat, 15 Jun 2013 02:11:19 +0100

The salary for this role is circa £26,000 to £29,000 per annum, dependent on experience

Network Rail is at the heart of revitalising Britain’s railway. From the rejuvenation of King’s Cross station and the upgrade and expansion of Thameslink, to Europe’s largest civil engineering project Crossrail - we are involved in some of the most ambitious and diverse ventures the UK has ever seen. This will help us deliver the better railway that is vital for the economic prosperity of this country, transforming how people travel and make a massive difference to passengers and freight users right across Britain.

Network Operations plans, operates and maintains the railway day-to-day. Our business units routes’ work closely with our customers, and are accountable for improving customer service, safety, and performance, as well as providing a value for money railway.

Brief Description:

The purpose of this role is to liaise and interact with the local community to develop and implement local safety programmes in association with relevant stakeholders.

Key Accountabilities:

Devise and develop local strategies and activities to deliver suitable intervention programmes aimed at all the identified stakeholders in the community to meet the objectives of the Network Rail Safety and Environment Plan.
Prioritise and implement the most efficient and effective local programmes to deliver the objectives set out in the Network Rail safety and environment plan.
Build good relationships with internal and external stakeholders who may also deliver this type of educational programme to establish a cross industry approach.
Act as the local representative on relevant internal groups.
Responsible for developing a programming of visits and events on a regular basis (monthly, quarterly, annually). Work closely with appropriate colleagues and industry partners to deliver consistent communications regarding these visits/events.
Work in close co-ordination with the stakeholders to monitor the effectiveness of the programme. Analyse data and produce reports as required and identify clear actions in response to these reports

Job Skills, Experience and Qualifications:

Essential:

Proven experience in managing programmes to generate behavioural change in relevant target audiences
Knowledge and understanding of the education system
Proven ability to build relationships with a variety of stakeholders
Experience of delivering presentations
Driving licence

Desirable:

Knowledge and understanding of the judiciary system
Educated to degree level or equivalent

What can we offer you?

Network Rail welcomes applications from a diverse range of candidates regardless of background, disability or gender and is committed to creating a workforce as diverse as the communities we serve.

At Network Rail, you have the chance to develop a long, rewarding career. There are many different career paths - and many opportunities to fulfil your potential. After all, we believe that investing in our people via training and development is one of the most effective ways of improving the safety, reliability and efficiency of the railways. You can expect competitive pay, a bonus scheme and a choice of contributory pension schemes. We also offer a generous annual leave package, plus up to 75% discount on season rail tickets.

To apply to this vacancy please click the apply now button below where you will be re directed to the Network Rail careers page. You will be able to find your desired job vacancy by typing the code IRC636060 on the Network Rail careers page. circa £26,000 to £29,000 per annum, dependent on experience Location: Croydon, GB

C ++ / C Developer / C / C++ Programmer / Realtime

Tue, 18 Jun 2013 04:37:19 +0100

C++ / C Developer - Programmer - C /C++ Software Engineer - TCP / IP real-time Environment - VOIP Protocols - SIP - PBX - Development - Programming - Software Engineer - Design - Managed services - Close to Croydon, on the Surrey & South London border , paying up to A£40K + Bens - SC Clearance C / C++ Developer is required by a leading managed services client to join an existing team of C / C++ Developers - Programmers - Software Engineers who are responsible for the full development lifecycle working in a real time environment . The role for this C++ / C Developer - c - C++ Programmer - real time Software Engineer is to : Ensure delivery in appropriate timescales of software of sufficient attractiveness, functionality and quality to meet the company's business objectives Complete software development to agreed specifications and create appropriate supporting documentation, and to update appropriate sections of the feedback system Carry out testing (e.g. code reviews) of newly developed or modified systems. I am looking for a C++ / C Developer who has the following skills Solid C / C++ Development background Worked with C / C++ in a TCP/IP real time environment Able to pass UK SC Clearance Good design and implementation skills My client are based close to Croydon, Surrey & South London border and are looking to reward this C / C++ Developer - Programmer - Real Time Software Engineer a salary of up to A£40K + bens If you are an experienced C++ / C Programmer - Developer / C++ / C Software Engineer with a strong technical background C++ / C and can pass SC Clearance. I would be very interested in hearing from you. This job was originally posted as www.totaljobs.com/JobSeeking/C-++---C-Developer---C--C++-Programmer---Realtime_job56596124 Location: Croydon, Surrey, Surrey, UK

Regulatory Affairs Manager / Executive

Sat, 15 Jun 2013 15:47:13 +0100

Regulatory Affairs Manager / Executive Croydon Opportunity : Are you looking for a new job in pharmaceutical regulatory affairs (RA)? Do you have experience of conducting and reviewing marketing authorisation applications? Not quite found what you are looking for? Yes, then please read on as this is a role you do not want to miss out on! This is a fantastic pharmaceutical Regulatory Affairs Manager / Executive opportunity on a 6 months fixed term contract based in Croydon which is easily commutable from major towns and good transport links to the site. The client does have plans to relocate to Kings Cross or London Bridge area at the end of the year early or early next year. Your role as a Regulatory Affairs Manager / Executive will involve being part of a team working solely on the Retro Compliance Project to deliver the high priority Marketing Authorisation Compliance Project mainly for the UK as well as work to global regulatory and legal standards. You will perform detailed gap analysis of designated pharmaceutical products, execute and follow up on variations ensure the timely delivery of compliance dossiers using regulatory document management system and publishing tools as appropriate. You will complete review and approval of Change Control Forms for changes relating to technical information. This is a 6 months fixed term contract which is paying anywhere between A£35,000 to A£50,000 per annum. There are great benefits to the role - you do not want to miss out on this opportunity. Skills: To apply for the role of Regulatory Affairs Manager / Executiveyou will have the following: Degree qualified. Significant pharmaceutical or related industry experience in regulatory affairs including marketing authorisation applications. Strong technical knowledge of the manufacture of pharmaceuticals and the required regulatory compliance to EU legislations. How to Apply: If this sounds like the role for you or a colleague then please donA t hesitate to contact us. Quality Start will offer A£200 to anyone who successfully recommends a candidate who is subsequently employed by our client. To apply for this one of opportunity, please send your CV to me now or call for a confidential chat. For a list of our current vacancies, please visit www.qualitystart.co.uk My contact details are: Miss Rashida Khan 0113 225 1547 rashida.khan@qualitystart.co.uk If you do not hear from Quality Start within 2 weeks your CV has not been short listed for this role. Quality Start are acting as a specialist recruitment consultancy for this role. This job was originally posted as www.totaljobs.com/JobSeeking/Regulatory-Affairs-Manager--Executive_job56633737 Location: Croydon, Surrey, Surrey, UK

Regulatory Affairs Manager / Executive

Sat, 15 Jun 2013 15:47:13 +0100

Regulatory Affairs Manager / Executive Croydon Opportunity : Are you looking for a new job in pharmaceutical regulatory affairs (RA)? Do you have experience of conducting and reviewing marketing authorisation applications? Not quite found what you are looking for? Yes, then please read on as this is a role you do not want to miss out on! This is a fantastic pharmaceutical Regulatory Affairs Manager / Executive opportunity on a 6 months fixed term contract based in Croydon which is easily commutable from major towns and good transport links to the site. The client does have plans to relocate to Kings Cross or London Bridge area at the end of the year early or early next year. Your role as a Regulatory Affairs Manager / Executive will involve being part of a team working solely on the Retro Compliance Project to deliver the high priority Marketing Authorisation Compliance Project mainly for the UK as well as work to global regulatory and legal standards. You will perform detailed gap analysis of designated pharmaceutical products, execute and follow up on variations ensure the timely delivery of compliance dossiers using regulatory document management system and publishing tools as appropriate. You will complete review and approval of Change Control Forms for changes relating to technical information. This is a 6 months fixed term contract which is paying anywhere between A£150 to A£200 per day. There are great benefits to the role - you do not want to miss out on this opportunity. Skills: To apply for the role of Regulatory Affairs Manager / Executiveyou will have the following: Degree qualified. Significant pharmaceutical or related industry experience in regulatory affairs including marketing authorisation applications. Strong technical knowledge of the manufacture of pharmaceuticals and the required regulatory compliance to EU legislations. How to Apply: If this sounds like the role for you or a colleague then please donA t hesitate to contact us. Quality Start will offer A£200 to anyone who successfully recommends a candidate who is subsequently employed by our client. To apply for this one of opportunity, please send your CV to me now or call for a confidential chat. For a list of our current vacancies, please visit www.qualitystart.co.uk My contact details are: Miss Rashida Khan 0113 225 1547 rashida.khan@qualitystart.co.uk If you do not hear from Quality Start within 2 weeks your CV has not been short listed for this role. Quality Start are acting as a specialist recruitment consultancy for this role. This job was originally posted as www.totaljobs.com/JobSeeking/Regulatory-Affairs-Manager--Executive_job56633747 Location: Croydon, Surrey, Surrey, UK

Pharmaceutical Drugs Safety Scientist Contract

Sat, 15 Jun 2013 05:25:29 +0100

Pharmaceutical Drugs Safety Scientist Contract Croydon Opportunity : Are you currently working in drugs safety and pharmacovigilance? Are you looking for your next contract? Want to work for global leaders within pharmaceutical drug development? Yes then please read on. Your role as a Pharmaceutical Drugs Safety Scientistwill involve monitoring and managing the safety aspects of the companies portfolio of products in line with GVP requirements, emerging safety data and the strategic requirements of the business. You will: Be well versed with Pharmacovigilance Legislation including GVP. Prepare Pharmacovigilance inspection, including ensuring appropriate corrective and preventative measures are in place, SOPs and compliance metrics for the Pharmacovigilance System Master File ( PSMF). Medical writing experience for example annotating SPCs and Patient Information Leaflets (PILs) from a safety perspective and writing expert statements and addendums. Exposure to safety surveillance in terms of signal detection, Periodic Safety Update Reports (PSURs) preparation and review, Risk Management Plans. Working with distributors to ensure Safety Data Exchange Agreements are initiated and adhered to in line with GVP. Support the Drug Safety team with the maintenance of the Pharmacovigilance System Master File. This is a full time 6 Months Fixed Term contract where you will be employed by the company. Skills: To apply for the role of Pharmaceutical Drugs Safety Scientist you will have the following: Life Science or Pharmacy degree. Experience in drug safety and pharmacovigilance within the pharmaceutical or related industry. How to Apply: If this sounds like the role for you or a colleague then please donA t hesitate to contact us. Quality Start will offer A£200 to anyone who successfully recommends a candidate who is subsequently employed by our client. To apply for this one of opportunity, please send your CV to me now or call for a confidential chat. For a list of our current vacancies, please visit www.qualitystart.co.uk My contact details are: Selina Thompson 0113 225 1547 selina@qualitystart.co.uk If you do not hear from Quality Start within 2 weeks your CV has not been short listed for this role. Quality Start are acting as a specialist recruitment consultancy for this role. This job was originally posted as www.totaljobs.com/JobSeeking/Pharmaceutical-Drugs-Safety-Scientist-Contract_job56582007 Location: Croydon, Surrey, Surrey, UK

Pharmaceutical Drugs Safety Scientist Contract

Sat, 15 Jun 2013 05:25:29 +0100

485 - IT Appretnice - Croydon (CR0)

Fri, 14 Jun 2013 11:38:47 +0100

Overview Provide technical assistance to our customers in the use of our proprietary software products. Answer questions and resolve software queries to our customers via telephone, email, web meetings and on occasion, at the customer premises. The person will work as part of a small support team servicing the needs of those customers. Requirements The individual will be customer focussed, patient, be able to work under pressure and keen to learn. Good knowledge of common office software applications such as Microsoft Word, Excel and Outlook is required. Job Function The role will involve being a point of contact for our software users requiring assistance, support and advice on using our products. Responsibilities Customer Support Receive user support emails and phone calls and deal with accordingly, in a professional, timely and empathetic manner Log all client contact onto our email/CRM system Log and report issues including software failures, bugs, etc. Report progress on any bug fixes and software patches to users where appropriate Software Learn and keep up to date with software developments for all products Liaise with the Client Services Manager regarding progress of new functionality, patches and bug fixes Process updates to indexed suppression data Be aware of industry developments that may affect the software or the company (Data protection, postal deregulation, industry suppression files etc) Feedback suggestions and recommendations from users about potential new features and functionality Expected Apprenticeship Duration : 12 months Qualifications Required: You must havef GSCEA s (C and above) Maths and English is a must. This job was originally posted as www.totaljobs.com/JobSeeking/485---IT-Appretnice---Croydon-CR0_job56335128 Location: Croydon, Surrey, Surrey, UK

C ++ / C Developer / C / C++ Programmer / Realtime

Fri, 14 Jun 2013 04:58:57 +0100

Middleware Administrator

Sat, 15 Jun 2013 08:20:20 +0100

About the Role About us LV= is the UKA s largest friendly society. Today, we have more than four million customers, of which over one million are members. Our mission is to help people look after what they love, whether thatA s their familyA s financial security, their home, their retirement, their car, even their pets. WeA re famous for providing a first-class service for our customers, as well as a great place to work for our people. We have over 5,500 employees across the UK and with ambitious growth plans for the future weA re committed to behaving like a mutual while performing like a PLC. About the role Here at LV= we currently have an exciting opportunity for an experienced Middleware Administrator based within our Croydon office. Working within a small overall IT team alongside third party vendors you will proactively establish and maintain Middleware products within the business domain. YouA ll be responsible for providing pro-active support for mission critical Middleware environments, maintaining middle-tier environments throughout the development and delivery lifecycle. In addition t this you will provide effective Web server and Application server administration and environment management. Service Continuity is essential and so youA ll ensure effective measures are in place to maintain this. About You About you To be successful within this role you will bring a wealth of experience of installing, configuring and administering Oracle Weblogic (clusters). Coupled with this youA ll have experience with complex Enterprise Infrastructure, hardware sizing, clustering (hardware and software) and architecture design. Potentially youA ll have a background in Oracle database administration or preferably Java development using Oracle product stack. With experience of managing middleware components on Linux or Unix, specifically: proven experience of Oracle Weblogic 11g and 12c, including clustering, SSL Certificates and AD authentication, at both Production and Development/Test Levels. You will also be able to demonstrate proven technical experience with Oracle 11g SOA/BPM and Oracle Service Bus as well as Oracle Fusion Middleware in general. In addition youA ll have experience of pro-active monitoring and advising on system security, transitioning of project deliveries to production, environment support within middleware environments, web servers, and debugging web applications within a mid-tier infrastructure. Communication will be one of your key skills along with a strong customer focus and the ability to work in project teams. A degree, HND or equivalent in Information Technology would be desirable but not essential. Additional Job Board Text About the rewards We want you to love what you do. ThatA s why weA ve put together a benefits package that recognises and rewards a job well done. WeA ll give you a competitive pension, an annual bonus scheme, 30 days' holiday (with the option to buy and sell days every year) private medical insurance as well as a flexible benefits package. ThereA s also the option of 25% off our general insurance products, including home and car. Interested? Then head to our careers pages for more information and to apply online. Here at LV= we always love to hear from great people. So, donA t forget to follow LV= on Twitter and become a fan on Facebook. LV= is an equal opportunities employer. This job was originally posted as www.totaljobs.com/JobSeeking/Middleware-Administrator_job56687207 Location: Croydon, Surrey, Surrey, UK

GIFT Senior Data Analyst

Thu, 13 Jun 2013 04:52:30 +0100

This is an exciting opportunity to work with one of the market leading Financial Services organisations as it undertakes a long-term global finance transformation program. The Finance Transformation includes a complete redesign of all finance systems and processes across the General Insurance operating segment. One of the key facilitators for the Finance Transformation is the implementation of a new finance suite of applications based on SAP technology. The functional areas in scope include General Ledger & Consolidation, Insurance Technical Accounting, Collections & Disbursements, and Reinsurance. The Senior Data Analyst plays a key role in the design, build, test, and deployment of the SAP solution for continental Europe, specifically in the middleware components (interfaces and conversions) connecting the front end policy and claims administration systems to the finance back-end. The Senior Data Analyst working in conjunction with the Data Team Lead provides expertise in interfaces, conversion, data quality, cleansing, data mapping, and system integration to ensure that project milestones are met. The ideal candidate would have: insurance knowledge (specifically of premium and claims, ideally in a commercial insurance context, and how they behave financially (OSLR, IBNR, LPT, UPR, etc) Large scale data migration experience in a large, complex finance project, specifically to include writing and oversight of functional specifications and source-to-target data mappings for conversions and interfaces including multiple data elements (e.g. loss reserves, premium and claim receivable and payable open items, policy and claim master data, etc) accounting knowledge (not necessarily formally qualified) excellent business analysis skills The role is based in the UK (Croydon), and may involve occasional travel to the U.S. and select European locations. Job Requirements Accountabilities for the role: Responsible for the functional design and testing of GIFT European Interface and Conversion objects into SAP. Ensure that data integrity is maintained from Front-End to Back-End Provide support to Central Delivery Team in terms of technical specification and build of Interface and Conversion objects. Ensure all design documentation is maintained and updated. Adhere to project methodology and standards set by the GIFT Global PMO for Interface and Conversions Conduct data conversion and reconciliation activities during mock and production Conversions Provide support during integrated project testing phases in terms of data provisioning and defect management Provide support to local legacy systems teams. Provide status reporting to Data Lead. Experience & Qualifications Required Strong insurance systems background preferred Excellent business analysis skills Experience of large scale integrated finance systems implementation and multi-country rollouts Knowledge of data management and data quality standards Practical experience of data design, implementing data concepts and principles, including field-to-field data mapping from source to target to support interface and conversion design Ability to review design specifications to ensure they meet data design standards at the functional and/or technical levels Analytical and project management skills Knowledge of general insurance and accounting standards/practices Ability to manage and obtain consensus from key stakeholders Facilitation experience for conducting user design and review sessions and running stakeholder agreement meetings Deep functional knowledge of SAP applications is not necessary, but knowledge of how functionality can be supported through ERP technology is essential About AIG American International Group, Inc. (AIG) is a leading international insurance organization serving customers in more than 130 countries and jurisdictions. AIG companies serve commercial, institutional, and individual customers through one of the most extensive worldwide property-casualty networks of any insurer. In addition, AIG companies are leading providers of life insurance and retirement services in the United States. AIG Property Casualty is a global market leader, one of the few truly global property casualty franchises. AIG Life and Retirement is one of the largest life insurance organizations in the U.S., and provides protection, investment and income solutions needed for financial and retirement security. United Guaranty Corporation is the marketplace leader in mortgage insurance in the U.S. Additional information about AIG can be found at www.aig.com YouTube : www.youtube.com/aig Twitter : @AIG_LatestNews LinkedIn : http://www.linkedin.com/company/aig This job was originally posted as www.totaljobs.com/JobSeeking/GIFT-Senior-Data-Analyst_job56608427 Location: Croydon, Surrey, Surrey, UK

Technical Buyer

Wed, 12 Jun 2013 05:20:10 +0100

Technical Buyer Croydon Role Purpose: To place purchase orders for parts as required and to provide technical decisions in support of materials purchased. 1. To review the MRP system demand and place purchase orders. 2. To place items on Kanban with suppliers, reviewing demand and lead time to ensure stock is kept to a minimum 3. To make technical decisions in response to information requested by both suppliers and internal departments Duties and Responsibilities: 1 Interface with suppliers to achieve targets and objectives 2. Review data to make decisions on items to put on Kanban, setting up internal systems to deal with the demand triggers 3. Proactively negotiating with suppliers to ensure the price and delivery is met 4. Meeting targets for items on Kanban, price and delivery 5. Making decisions on alternative supply of materials, if required 6. Understand the requirement for the approval and purchase of fully traceable materials, the understanding and comparison of material chemical/mechanical specifications to those specified by the customer and the ability to follow through with the decision making process to select suitable conforming material 7. Keeping cost down by managing the product purchasing in an efficient way 8. Visiting suppliers to assess capabilities, both current and prospective alternatives 9. Plan and procure materials from approved suppliers to support achievement of production plan in line with agreed timelines. Competence, Qualifications, Skills and Experience: 1. Qualifications and experience in electro mechanical and/or manufacturing buying 2. CIPS or qualified by experience 3. Good problem solving and team working skills, able to work under own initiative 4. Approachable professional manner and good inter-personal skills 5. IT literate including standard office packages and MRP knowledge 6. Experience of materials including certification and alternatives 7. Ability to read and understand engineering drawings 8. Have an understanding of manufacturing processes including lean. This job was originally posted as www.totaljobs.com/JobSeeking/Technical-Buyer_job56646442 Location: Croydon, Surrey, Surrey, UK

BMS Engineer

Thu, 13 Jun 2013 05:54:55 +0100

A leading BMS (Building Management Systems) company requires an BMS (Building Management System) Service or Commissioning Engineer to join their existing team. Based in London or the South east area, you will have knowledge and working experience of Trend or similar Building Management Systems (BMS). This is a field-based service role with responsibility for the service, maintenance, fault finding and occasional commissioning works on BMS control systems. Candidate Specification: A strong history of working with BMS (Building Management System) Strong understanding of BMS (Building Management System) controls theory Strong understanding of HVAC and associated plant Good knowledge of Trend or equivalent BMS (Building Management System) Service and small projects experience Must be prepared to travel regularly to client sites throughout the London area as this is a mobile role. In return you will receive a competitive salary and a fantastic benefits package including a company car. The client is an expanding BMS company which will offer a flexible approach to work as well as great progression opportunities. This job was originally posted as www.totaljobs.com/JobSeeking/BMS-Engineer_job56726668 Location: Croydon, Surrey, Surrey, UK

Business Analyst (Business/MI Intelligence)

Thu, 13 Jun 2013 05:55:25 +0100

About the Role To investigate, analyse and define the detailed business processes and requirements to support the strategic and tactical goals of the organisation. This includes: defining requirements specifications to support these processes gaining support to the delivery of these solutions by working alongside the operational teams to ensure the defined requirements of the business are met at all stages of the project Our business analysts provide detailed input to feasibility phases and concept definition, business cases and strategic option analysis as required. About You You must have: proven experience of business analysis from concept through to detailed definition of requirements across the business an excellent understanding of how to define, map, model and structure MI requirements, that can be translated into IT solutions and/or end user environments an excellent communicator, able to communicate successfully with senior management up to executive level in any internal department or external supplier. excellent written and presentation skills ISEB qualification in business analysis (or working towards this) relevant working knowledge of standard Office tools strong attention to detail, with proven experience of working accurately and to strict deadlines relevant change management experience relevant experience in a service environment, ideally Insurance proven BI and MI experience experience gained from General Insurance (GI) or similar industry The Details You will need to: work with the operational business units to define requirements covering the functional, non functional, data and infrastructure requirements for new business and system solutions (including some or all of the following depending upon the nature, size and composition of the project / initiatives) construct or contribute to the construction of process flows and mapping of as-is processes and gain understanding of how they interact and support the business objectives define, develop and valide process improvements leading to the to-be processes capture business requirements according to agreed documentation standards provide impact assessments of moving from the current state to the future state prepare functional specification documents (FSDA s) in conjunction with software providers to enable production of detailed estimates for the cost of proposed solutions produce the definition of any non functional requirements manage the prototyping of any solutions as a means of establishing the user requirements support the production of functional specifications ensuring the full requirements and their implications are captured i.e. core application functionality and work flows data migrate (where relevant) validation and error correction procedures process rules access, security and audit controls contingency procedures analyse, understand and capture configuration requirements for new system development obtain sign-off from business sponsors at appropriate milestones throughout the project provide input to the definition and production of training plans and materials in association with the training department provide input to the definition of UAT test scripts and test case definition (aligned to the overall test and QA strategy as led by the head of business support) support and assist in the implementation of the new business processes and associated system functionality support the business analysis manager with ad-hoc tasks and responsibilities as required, and deputise in meetings for them in their absence mentor business analysts (levels 1 and 2) as required This job was originally posted as www.totaljobs.com/JobSeeking/Business-Analyst-BusinessMI-Intelligence_job56730375 Location: Croydon, Surrey, Surrey, UK

Business Analyst

Thu, 13 Jun 2013 05:55:25 +0100

About the Role To investigate, analyse and define the detailed business processes and requirements to support the strategic and tactical goals of the organisation. This includes (a) defining requirements specifications to support these processes, and (b) gaining support to the delivery of these solutions by working alongside the operational teams to ensure the defined requirements of the business are met at all stages of the project. The Business Analyst will also provide detailed input to feasibility phases and concept definition, business cases and strategic option analysis as required The Business Analyst (level 2) will work at a more senior level than Business Analyst level 1. About You You must have: proven experience of business analysis strong working knowledge of project management practices, methods and tools excellent understanding of the principles of service delivery and problem management excellent understanding of current and emerging technologies (ideally to include large scale call centre technologies) good understanding of database technology and terminology excellent communicator, able to communicate successfully with senior management up to executive level in any internal department or external supplier. excellent written and presentation skills ISEB qualification in business analysis (or working towards this) relevant working knowledge of standard office tools strong attention to detail, with proven experience of working accurately and to strict deadlines selevant change management experience relevant experience in a service environment, ideally Insurance The Details You will need to: work with the operational business units to define requirements covering the functional, non functional, data and infrastructure requirements for new business and system solutions. This will include some or all of the following depending upon the nature, size and composition of the project / initiatives construct or contribute to the construction of process flows and mapping of as-is processes and gain understanding of how they interact and support the business objectives produce definition, development and validation of process improvements leading to the to-be processes capture business requirements according to agreed documentation standards provide impact assessments of moving from the current state to the future state prepare functional specification documents (FSDA s) in conjunction with software providers to enable production of detailed estimates for the cost of proposed solutions produce the definition of any non functional requirements manage the prototyping of any solutions as a means of establishing the user requirements support the production of functional specifications ensuring the full requirements and their implications are captured i.e. core application functionality and work flows data migration (where relevant) validation and error correction procedures. process rules access, security and audit controls contingency procedures analyse, understand and capture configuration requirements for new system development obtain sign-off from business sponsors at appropriate milestones throughout the project provide input to the definition and production of training plans and materials in association with the training department provide input to the definition of UAT test scripts and test case definition (aligned to the overall test and QA strategy as led by the head of business support) support and assist in the implementation of the new business processes and associated system functionality This job was originally posted as www.totaljobs.com/JobSeeking/Business-Analyst_job56730376 Location: Croydon, Surrey, Surrey, UK

Business Analyst (Insurance)

Tue, 18 Jun 2013 05:29:28 +0100

Business Analyst is required by a Global Insurance Company. You will have extensive business analysis background with a solid Insurance background is also essential. Good MS Office and SQL skills to be able to query databases. Excellent written and communications skills and any European languages is a bonus. The Business Analyst will be assigned to a project that focuses on a review of applications how they are used within the business process, with the to be model being to put these processes / applications offshore. This role will focus on the system aspects rather than the wider business processes, but understanding processes around systems / useage is essential. Along with understanding the technical aspects that need to be reviewed to enable system useage, along with their Technical experts. Please call or send your CV now for more details, this is an URGENT role!!! This job was originally posted as www.totaljobs.com/JobSeeking/Business-Analyst-Insurance_job56700925 Location: Croydon, Surrey, Surrey, UK

Senior Pensions Administrator

Tue, 18 Jun 2013 04:59:24 +0100

This well established and recognised Employee Benefits consultancy is a seeking a Senior Pensions Administrator to join one of their teams. The Role The purpose of this role for a Senior Pensions Administrator is to provide a full pensions administration service to clients and customers in an accurate, efficient and timely manner. Responsibilities will include: - To take responsibility for the quality of individual and teamwork produced. - To only carry out the value work - To suggest changes required to the system to reduce variation in process measurements. - To highlight problems impacting on the performance of the system. - To provide data required for process capability measures. - To understand the customer demand and respond accordingly. - To participate in regular team meetings to refine process flows and give input to identify the causes of variation in the process capability measures. - To support, coach and act as a buddy to new or junior members of the team The Person To be considered for the Senior Pensions Administrator role you will need DC & DB pensions experience, relevant experience with exposure to technical issues relating to pension scheme legislation and have experience of supporting junior staff regarding technical knowledge. The Benefits They will provide you with a unique springboard for your career development and is inclusive of a highly desirable benefits package PRH1305-261 Senior Pensions Administrator is only one of many vacancies we are handling. Alexander Lloyd is a specialist within Financial Services recruitment. Areas of expertise include IFA, tied advisors, employee benefits, Compliance, pensions, group risk, paraplanners, sales support, T&C etc. We predominately focus on London, Surrey, Sussex and Kent, although we have also been highly successfully in offering national solutions. Please continue to check our website www.alexanderlloyd.co.uk for any other roles which may be of interest. This job was originally posted as www.totaljobs.com/JobSeeking/Senior-Pensions-Administrator_job56539801 Location: Croydon, Surrey, Surrey, UK

Senior Pensions Administrator (Scheme Events)

Sat, 15 Jun 2013 06:54:07 +0100

This well established and recognised Employee Benefits consultancy is a seeking a Senior Pensions Administrator to join one of their teams and focus on scheme events The Role The purpose of this role for a Senior Pensions Administrator (Scheme Events)is to provide a full pensions administration service to clients and customers in an accurate, efficient and timely manner. Responsibilities will include: - To take responsibility for the quality of individual and teamwork produced. - To only carry out the value work - To suggest changes required to the system to reduce variation in process measurements. - To highlight problems impacting on the performance of the system. - To provide data required for process capability measures. - To understand the customer demand and respond accordingly. - To participate in regular team meetings to refine process flows and give input to identify the causes of variation in the process capability measures. - To support, coach and act as a buddy to new or junior members of the team The Person To be considered for the Senior Pensions Administrator (Scheme Events)role you will need DC & DB pensions experience, relevant experience with exposure to technical issues relating to pension scheme legislation and have experience of supporting junior staff regarding technical knowledge. To be competent with handling scheme events you'll be expected to have experience of using SQL, pension increase/producing benefit statements and at a Intermediate/advanced level of word/excel/access. The Benefits They will provide you with a unique springboard for your career development and is inclusive of a highly desirable benefits package PRH1306-211 - Senior Pensions Administrator (Scheme Events)is only one of many vacancies we are handling. Alexander Lloyd is a specialist within Financial Services recruitment. Areas of expertise include IFA, tied advisors, employee benefits, Compliance, pensions, group risk, paraplanners, sales support, T&C etc. We predominately focus on London, Surrey, Sussex and Kent, although we have also been highly successfully in offering national solutions. Please continue to check our website www.alexanderlloyd.co.uk for any other roles which may be of interest. This job was originally posted as www.totaljobs.com/JobSeeking/Senior-Pensions-Administrator-Scheme-Events_job56752537 Location: Croydon, Surrey, Surrey, UK

Senior Pensions Administrator (Scheme Events)

Fri, 14 Jun 2013 04:20:35 +0100

This well established and recognised Employee Benefits consultancy is a seeking a Senior Pensions Administrator to join one of their teams and focus on scheme events The Role The purpose of this role for a Senior Pensions Administrator (Scheme Events)is to provide a full pensions administration service to clients and customers in an accurate, efficient and timely manner. Responsibilities will include: - To take responsibility for the quality of individual and teamwork produced. - To only carry out the value work - To suggest changes required to the system to reduce variation in process measurements. - To highlight problems impacting on the performance of the system. - To provide data required for process capability measures. - To understand the customer demand and respond accordingly. - To participate in regular team meetings to refine process flows and give input to identify the causes of variation in the process capability measures. - To support, coach and act as a buddy to new or junior members of the team The Person To be considered for the Senior Pensions Administrator (Scheme Events)role you will need DC & DB pensions experience, relevant experience with exposure to technical issues relating to pension scheme legislation and have experience of supporting junior staff regarding technical knowledge. To be competent with handling scheme events you'll be expected to have experience of using SQL, pension increase/producing benefit statements and at a Intermediate/advanced level of word/excel/access. The Benefits They will provide you with a unique springboard for your career development and is inclusive of a highly desirable benefits package PRH1305-399 - Senior Pensions Administrator (Scheme Events)is only one of many vacancies we are handling. Alexander Lloyd is a specialist within Financial Services recruitment. Areas of expertise include IFA, tied advisors, employee benefits, Compliance, pensions, group risk, paraplanners, sales support, T&C etc. We predominately focus on London, Surrey, Sussex and Kent, although we have also been highly successfully in offering national solutions. Please continue to check our website www.alexanderlloyd.co.uk for any other roles which may be of interest. This job was originally posted as www.totaljobs.com/JobSeeking/Senior-Pensions-Administrator-Scheme-Events_job56618162 Location: Croydon, Surrey, Surrey, UK

Pensions Administrator

Thu, 13 Jun 2013 04:53:16 +0100

This well established and recognised Employee Benefits consultancy is a seeking a Pensions Administrator to join one of their teams The Role The purpose of a Pensions Administrator is to provide a full pensions administration service to clients and customers in an accurate, efficient and timely manner. This particular role will be focusing on DB schemes for multiple clients. Responsibilities will include: - To take responsibility for the quality of individual and teamwork produced. - To only carry out the value work - To suggest changes required to the system to reduce variation in process measurements. - To highlight problems impacting on the performance of the system. - To provide data required for process capability measures. - To understand the customer demand and respond accordingly. - To participate in regular team meetings to refine process flows and give input to identify the causes of variation in the process capability measures. - To support junior members of the team The Person To be considered for the Pensions Administrator role you need pensions experience, exposure to technical issues relating to pension scheme legislation, Advanced Excel skills, good standard of general education (GCSE/A level or equivalent) to include a high level of numeracy and literacy, The Benefits They will provide you with a unique springboard for your career development and is inclusive of a highly competitive benefits package PRH1305-398 - Pensions Administrator is only one of many vacancies we are handling. Alexander Lloyd is a specialist within Financial Services recruitment. Areas of expertise include IFA, tied advisors, employee benefits, Compliance, pensions, group risk, paraplanners, sales support, T&C etc. We predominately focus on London, Surrey, Sussex and Kent, although we have also been highly successfully in offering national solutions. Please continue to check our website www.alexanderlloyd.co.uk for any other roles which may be of interest. This job was originally posted as www.totaljobs.com/JobSeeking/Pensions-Administrator_job56613434 Location: Croydon, Surrey, Surrey, UK

Senior Pensions Administrator

Sat, 15 Jun 2013 08:20:47 +0100

This leading consultancy is seeking a Senior Pensions Administrator to join their department. The Role As a Senior Pensions Administrator you need to complete projects for the discontinuance of DB and DC pension Schemes. Perform complex pensions calculations as needed (including PPF scale-backs for pensioners, enter pensions data and answer complex enquiries to the required standard using automated and non-automated manual/system processes across a wide range of scheme and member events. Active peer review and checking work, processes, procedures and audit controls in accordance with company standards and processes to achieve targets based on agreed client delivery dates. The Person To be considered for the Senior Pensions Administrator role you will need pensions administration experience covering DB / DC schemes. Knowledge of discontinued schemes is advantageous and any project delivery work would also be desirable. Ideally you will be progressing towards QPA / PMI qualifications. Excellent interpersonal and communication skills, both written and verbal are also essential. The Benefits A excellent opportunity to join this reputable organisation and join a interesting and challenging pensions department. Should you be the successful applicant you will have a competitive salary and excellent employee benefits. PRH1306-86 Senior Pensions Administrator is only one of many vacancies we are handling. Alexander Lloyd is a specialist within Financial Services recruitment. Areas of expertise include IFA, Advisors, Employee Benefits, Compliance, Pensions, Group Risk, Paraplanners, Sales Support, T&C etc. We predominately focus on London, Surrey, Sussex and Kent, although we have also been highly successfully in offering national solutions. Please continue to check our website www.alexanderlloyd.co.uk for any other roles which may be of interest. This job was originally posted as www.totaljobs.com/JobSeeking/Senior-Pensions-Administrator_job56692237 Location: Croydon, Surrey, Surrey, UK

Tri-Lingual Customer Service Advisor

Sat, 15 Jun 2013 06:53:44 +0100

Skills : Fluent in English, French/Dutch, and ArabicOR fluent inPolish. Arabic written and spoken, strong customer service skills, excellent communicator, well organised The Role: This role is based on a 35 hour working week across a 24/7 shift basis. Working as part of a successful corporate organisation, this position is responsible for the delivery of excellent customer service. This call centre role will include inbound and outbound calls and provide a proactive service to customers who are calling regarding products and services. The main responsibilities of the position include Greet customers in a courteous, friendly, and professional manner. Clarify customer requirements probe for and confirm understanding of requirements or problem. Meet customer requirements through first contact resolution. Confirm customer understanding of the solution and provide additional customer education as needed. Prepare complete and accurate work and update customer file. Take ownership of and responsibility for any customer contact, ensuring that case management processes are followed to facilitate a swift resolution/response. To accurately log all relevant customer and case information on to the system Effectively transfer misdirected customer requests to an appropriate party. Contribute ideas on ways to resolve problems to better serve the customer and/or improve productivity. Participate in activities designed to improve customer satisfaction and business performance. Solve problems that are sometimes unstructured and that may require reliance on conceptual thinking. Offer solutions to issues that are often non-standard/non-routine and require some clarification. Maintain broad knowledge of client products and services. Initiate outbound contact with all parties required to achieve resolution Communicate effectively with individuals/teams in the programme to ensure high quality and timely expedition of customer requests. Action daily, weekly and monthly reports as required. The Candidate In order to be successful in the role you should be able to commit to working on a full shift basis and be able to demonstrate the following criteria. The successful applicant must speak and write fluent English and Dutch, you will also have French or Flemish Educated to GCSE standard - minimum English Language GCSE or equivalent (Grade C+) Fluency in English and Arabic, as well as French (written and verbal) Evidence of working within a customer service role with a blue chip company. Proven organisational and problem solving skills The ability to recognise and deliver excellent Customer Service The ability to effectively communicate at all levels both verbally and in writing Good working knowledge of Outlook, Word & Excel Courteous with strong customer service orientation. Excellent telephone manner and communication skills Dependable with proficient attention to detail. Must be flexible with the ability to adapt to changes quickly and think conceptually. Patient and diplomatic Sales experience and Financial Services contact centre experience are highly desirable Alternative Keywords Bilingual, Trilingual, Customer Services, Call Centre, Call Advisor, Call Handler Due to the amount of CVs we receive we will only be able to contact you if your application is successful. YourRecruit (UK) Ltd does not discriminate on the grounds of age, race, gender or disability and complies with all relevant UK legislation. This job was originally posted as www.totaljobs.com/JobSeeking/Tri-Lingual-Customer-Service-Advisor_job56749568 Location: Croydon, Surrey, Surrey, UK

Support Worker (Bank/Relief hours)

Sat, 15 Jun 2013 05:27:50 +0100

Support Worker (Bank/Relief hours) - Bakers Close, Kenley Consensus Support Services is one of the UK's leading providers of specialist support services for adults with learning disabilities. At Consensus, we believe everybody can do amazing things. Our job is to help people achieve their full potential and start them on the journey towards greater independence The Role - Support Worker - Reporting to the Service Manager - To work individually and as part of a team, supporting the service manager to ensure the smooth running of the service and to ensure that service users are provided with a safe, caring and stable environment. The post holder will support service users in reaching their full potential by empowering them to fulfil their personal, social, educational & emotional needs, by providing a high standard of personalised care and support, while respecting the dignity, independence and individuality of each person. Responsibilities To promote person centred approaches to support by working effectively as part of a key-working team to meet the needs of the people we support. To take a pro-active and innovative approach to supporting service users, maximising their potential by enabling them to engage in meaningful activities and opportunities To ensure the physical, emotional and cultural well-being of all individuals is identified and promoted. To actively liaise with the families and friends of the people we support, in a way that promotes and encourages open communication and feedback. To be responsible for recording, planning and evaluating support plans and risk assessments To work as part of a team to promote and encourage individual rights and independence whilst creating opportunities to develop daily living skills. To enable the people we support to access the community which may include holidays, outings and appointments. To represent the values of Consensus in dealings with external agencies and individuals To promote and adhere to good practice in Health & Safety within the service with regard to service users, visitors, colleagues and others To work within a flexible rota system adapted to meet the needs of individuals living in the service To help service users' to attain and maintain good standards of hygiene and personal care, providing assistance as appropriate Person Spec Positive attitude, passion and willingness to develop skills within Support Worker role Previous experience working with adults with learning disabilities NVQ 2 in Social Care Flexibility to work shift patters To be person-centred Excellent interpersonal skills Excellent oral/written communication skills Demonstrate commitment to the values of the company To be assertive and confident Consensus - Supporting Opportunity, Choice and Success for our customers and our staff Solutions Driven Ltd is acting as an Employment Business in relation to this vacancy. This job was originally posted as www.totaljobs.com/JobSeeking/Support-Worker-BankRelief-hours_job56590526 Location: Kenley, Surrey, Surrey, UK

Pensions Team Manager

Sat, 15 Jun 2013 05:25:58 +0100

In order to apply for this position candidates MUST have PENSIONS (DC, DB, FINAL SALARY, DEFINED BENEFIT, DEFINED CONTRIBUTION) AND PEOPLE MANAGEMENT EXPERIENCE. Please note as we receive a high volume of applications we are only able to respond to those candidates who are shortlisted. The Role: The primary responsibility will be to lead a team(s) and manage the operational system in the efficient and accurate administration of pensions in line with client and member demand. (The size of the team may vary and dependent upon scheme and job holders ability). To be responsible for reviewing, controlling and instigating new procedures to maintain and improve standards. To ensure development plans are in place for all team members and ensure succession plan in place for key individuals. To identify underperforming team members and implement performance management plans. To review and monitor all contracts within 18 months of renewal. To attend client centered team meetings with consultancy and actuarial. Skills and Qualifications: Relevant experience with exposure to technical issues relating to pension scheme legislation coupled with a good understanding of data protection, Inland Revenue Limits, rules and regulations and recent legislative changes would be advantageous but not essential. People management experience. Have experience in the transfer of technical knowledge to more junior staff. DonA t miss this incredible opportunity so if you feel that you are suitable for this position, we recommend you email your current CV along with your current salary, salary expectations and reason for leaving and we can call you back to discuss your details further. If you are aware of any friends or colleagues currently working within Pensions who are looking for a change within their career, please pass on our details and ask them to make contact with us and we will endeavour to assist with their search. This job was originally posted as www.totaljobs.com/JobSeeking/Pensions-Team-Manager_job56583887 Location: Croydon, Surrey, Surrey, UK

Software Support Assistant with The Software Bureau Limited (485)

Fri, 14 Jun 2013 11:31:16 +0100

Overview Provide technical assistance to our customers in the use of our proprietary software products. Answer questions and resolve software queries to our customers via telephone, email, web meetings and on occasion, at the customer premises. The person will work as part of a small support team servicing the needs of those customers. Requirements The individual will be customer focussed, patient, be able to work under pressure and keen to learn. Good knowledge of common office software applications such as Microsoft Word, Excel and Outlook is required. Job Function The role will involve being a point of contact for our software users requiring assistance, support and advice on using our products. Responsibilities Customer Support A Receive user support emails and phone calls and deal with accordingly, in a professional, timely and empathetic manner A Log all client contact onto our email/CRM system A Log and report issues including software failures, bugs, etc. A Report progress on any bug fixes and software patches to users where appropriate Software A Learn and keep up to date with software developments for all products A Liaise with the Client Services Manager regarding progress of new functionality, patches and bug fixes A Process updates to indexed suppression data A Be aware of industry developments that may affect the software or the company (Data protection, postal deregulation, industry suppression files etc) A Feedback suggestions and recommendations from users about potential new features and functionality This job was originally posted as www.totaljobs.com/JobSeeking/Software-Support-Assistant-with-The-Software-Bureau-Limited-485_job56234455 Location: Croydon, Surrey, Surrey, UK

IFA Sales Support Consultant

Thu, 13 Jun 2013 04:54:41 +0100

One of the UKs leading Financial Services organisations is looking for an experienced IFA Support Consultant to promote their online servicing proposition through building relationships with key accounts and providing on going training and support to Financial Advisers and back office staff. Role responsibilities Build strong internal and external relationships with IFAs and their back office staff as well as other relevant departments Conduct presentations to IFAs, highlighting the benefits of the CompanyA s software and systems Provide training, feedback and support on the E-service systems to the back office staff of IFAs Establish a contact strategy with high value accounts back office staff and arrange proactive regular visits Maintain the required KPIs of activity, panel coverage and e-usage Regularly update the New Business Information System regarding IFA communication Seek out sales opportunities for the sales force wherever possible Assist in the preparation and delivery of branch roadshows and seminars The successful candidate will possess substantial IFA sales support experience within Financial Services and be confident in providing feedback and training to Financial Advisers. You will have a thorough understanding of back office systems and online tools and be a confident presenter. Suitable candidates will be working towards the Diploma in Financial Planning and have a current driving licence. This job was originally posted as www.totaljobs.com/JobSeeking/IFA-Sales-Support-Consultant_job56668466 Location: Croydon, Surrey, Surrey, UK

Area Sales Executive

Thu, 13 Jun 2013 04:33:36 +0100

LOCATION: South East Covering Southern Home Counties and South London, Hampshire, Surrey, Berkshire, Sussex, Kent JOB TITLE: Area Sales Executive SALARY & BENEFITS: A£28k + Bonus (OTE A£45K), Company Car, 25 Days Annual leave, Company Contributed Pension, Broad Band Allowance, Life Insurance WORKING HOURS: Mon Fri 35 hours per week THE ROLE: Area Sales Executive This is an exciting opportunity to join a market leading firm specialising in sales of cleaning and maintenance equipment in a variety of environments. The role of an Area Sales Executive is to pro-actively develop business relationships and sales of products and service contracts, via outright purchase, lease and contract hire. The customer base can be very varied through different B2B environments companies involved in Logistics, Manufacturing, Warehousing, Distribution, Supermarkets, Shopping Centres and Local Authorities. The Key Responsibilities for the role:- Call upon new customers introducing your products ranges and solutions Conduct on-site surveys with your clients, tour of premises and assess the best solutions to present to your potential customers Renew and / or upgrade existing customers packages achieve and exceed sales and KPI based objectives Produce and work to structured journey and operation plans Operate to agreed Business plan as set by your manager Demonstrate Products when required Operate at High standard of professionalism at all times THE COMPANY: Our client is a highly dynamic manufacturer with a great reputation for delivering high quality engineered solutions to the cleaning market place. Having a worldwide presence the company operates in many different regions across the globe. An ambitious, vibrant and friendly working environment. THE CANDIDATE: We are looking for successful and experienced field sales professionals capable of winning new business and developing long standing relationships. Key skills and experience required:- Experience of working as a Field Sales Professional for at least 2 years Experience of working in a capital equipment sales environment New business sales skills Account management skills Structured approach to sales and territory management A strong track record in sales Strong Communications Skills both verbally and in writing Good IT skills and ability to use a CRM system Energy and drive to exceed expectations and earn maximum bonus levels. Most importantly our client is more interested in you than your experience. Are you Self motivated High energy Results driven Enthusiastic Tenacious If you can answer A yesA to all of above, our client can offer an environment that will excite and reward you. If you feel you have the correct skills and personal characteristics then please apply now! KEYWORDS: A FMCG salesA Consumables, Forklift, Storage / Racking, A Contract CleaningA A Waste ManagementA A Service ContractsA A Pest ControlA A Office SuppliesA Advertising Media A SALES EXECUTIVEA A ACCOUNT MANAGERA A BUSINESS DEVELOPMENT MANAGERA FIELD SALESA A Area Sales ManagerA A Capital equipmentA This job was originally posted as www.totaljobs.com/JobSeeking/Area-Sales-Executive_job56567671 Location: Croydon, Surrey, Surrey, UK

New Business Sales Executive (082jc)

Wed, 12 Jun 2013 05:22:53 +0100

New Business Sales Executive (082jc) - Coulsdon - Circa A£35k base with A£15k OTE My client, who is a respected company in the sector of sourcing critical information and insight for Governments, Military and International Business in over 180 countries across the globe is now seeking a New Business Sales Consultant for their established Automotive, Defence and Maritime team. The key markets for this team are National Security, Energy, Marine Insurance, Marine Equipment, Ship owners, operators and managers. With the products being MDA Watchkeeper, Sea Web, AISLive, Market Intelligence Network and bespoke service. As a member of the New Business Sales team for AD&M business line, you will be required to sell the portfolio to new prospects within the EMEA region. You will be responsible for arranging client demonstrations either, face to face or Web Ex, prospecting, cold calling and following up on incoming web leads. Overall ResponsibilitiesA A Present and sell my clientA s data products and services to new clients. A Manage Key clients maintaining regular contact to ensure that the clients concept is fully understand and that all buying influences are engaged. A Achieve/exceed monthly, quarterly and annual targets. A Source own prospects and will be responsible for the full sales process from initial contact, accessing the needs of the business to close. A Prospects must be entered into the company CRM system and maintained thought out the sales cycle. A Develop and implement annual sales activity plan, providing monthly updates to the BDM. A Build and maintain sales pipeline providing weekly forecast reports to the BDM. A Continuously develop and maintain an understanding of the IHS product portfolio. A Achieve/exceed set K.P.IA s. Competency Required A Communicate effectively in a variety of settings and can assimilate complex instructions easily. A Maintain effective time management skills within a time pressured environment. A Take responsibility for goal setting, action planning and decision making. A Self-reliant problem solving and evaluation. A Challenge oneself to achieve higher levels of performance. A A team player, who works collaboratively with colleague, management and other departments. A Adhere to and promote the vision, mission and values of IHS. Preferred Knowledge and Experience A Proven sales background is essential within the B2B sector, preferably within the Military/Defense industry. A Competent with Microsoft office suite and additional CRM packages a plus. This would be an ideal role for someone who has been out of the military for a short period working in the sales sector where he can join a truly international and respected world wide company. They offer an attractive basic salary, excellent working conditions and the ability to earn over A£15k in bonuses if you hit targets. For more information, please contact Jean-Claude Hedouin, at Ex-Mil Recruitment Ltd on 0844 478 0562 or jc@ex-mil.co.uk or via the website www.ex-mil.co.uk DUE TO THE NATURE OF THIS RECRUITMENT CONSULTANCY, WE ARE ONLY ABLE TO REPRESENT INDIVIDUALS WHO ARE EX MILITARY. This job was originally posted as www.totaljobs.com/JobSeeking/New-Business-Sales-Executive-082jc_job56661984 Location: Coulsdon, Surrey, UK

SAP FICO Analyst (Accounts Payable)

Wed, 12 Jun 2013 05:21:43 +0100

We are pleased to be offering the opportunity for an experienced SAP Analyst with strong knowledge of the Accounts Payable function of SAP to join us in a key role that will support our continued implementation of SAP and the future BAU once implementation has concluded Key Responsibilities: -Develop into key subject matter expert for SAP Accounts Payable Functionality -Act as main point of contact for Accounts Payable on SAP functionality -Full project life cycle responsibility [design/build/test/deploy/train] for Vendor Invoice Management [VIM] internal and external system interfaces such as Concur, C-Link, and Citicard master data electronic bank statement functionality and bank reconciliation functionality -Contact point to manage relationship with strategic global sourcing and procurement projects such as 'Ariba' and 'Fieldglass' -Contact point to manage relationship with other AIG partners such as Concur and Financial Crime Unit Essential Requirements: -SAP skills: Sound understanding of FI and CO modules and in particular operational knowledge of VIM [Vendor Invoice Management] -Excellent written and verbal communication skills - reflecting the level of internal and external relationships to be managed -Strong analytical skills to foresee and resolve design issues -Capable execution skills to ensure tasks are completed within budget and time lines -Must be experienced in writing functional specifications, carrying out testing, cutover, and training delivery PLEASE STATE SALARY REQUIREMENTS ON APPLICATION About AIG American International Group, Inc. (AIG) is a leading international insurance organization serving customers in more than 130 countries and jurisdictions. AIG companies serve commercial, institutional, and individual customers through one of the most extensive worldwide property-casualty networks of any insurer. In addition, AIG companies are leading providers of life insurance and retirement services in the United States. AIG Property Casualty is a global market leader, one of the few truly global property casualty franchises. AIG Life and Retirement is one of the largest life insurance organizations in the U.S., and provides protection, investment and income solutions needed for financial and retirement security. United Guaranty Corporation is the marketplace leader in mortgage insurance in the U.S. Additional information about AIG can be found at www.aig.com YouTube : www.youtube.com/aig Twitter : @AIG_LatestNews LinkedIn : http://www.linkedin.com/company/aig This job was originally posted as www.totaljobs.com/JobSeeking/SAP-FICO-Analyst-Accounts-Payable_job56654713 Location: Croydon, Surrey, Surrey, UK

Procurement / Vendor Project Manager

Wed, 12 Jun 2013 05:20:15 +0100

Procurement / Vendor Project Manager is required by a Global Insurance Company. You will have a strong project management background coupled with Procurement / Vendor management experience. You will also ideally have a Insurance and or Banking background. Essential skills / experience: Data analysis and collation (mainly Excel based) Influencing and managing stakeholder relationships Good problem solving and communication skills Good use of initiative to manage ambiguity Project management Desirable skills /experience: Third party / Procurement management Responsibilities: Updating the Ariba system to create a single inventory for all UK appointed vendors, which will include an explicit business / function owner. A risk assessment is to be performed for all UK appointed vendors, using a consistent and practical risk assessment methodology (similar to OSP risk based approach in use today) An assessment of current contractual arrangements will be undertaken for UK appointed vendors, and gaps will be addressed on a risk based approach. Top priority vendors (high risk) gaps will be completed by 30th June. Please call or send your CV now for more details, this is an URGENT role!!! This job was originally posted as www.totaljobs.com/JobSeeking/Procurement--Vendor-Project-Manager_job56647092 Location: Croydon, Surrey, Surrey, UK

Claims Operations MI Analyst

Wed, 12 Jun 2013 04:59:44 +0100

This is a great opportunity for an experienced MI Analyst to provide timely and accurate reporting of financial and statistical data to UK and Ireland, Region and New York Management (including the Association of British Insurers (ABI) as appropriate). Accountabilities for the role: Reporting of & Analysis of Claims Monthly Service Standards Support to the Claims Operations Manager Develop and design new reports required by the business ensuring all customer needs are satisfied Review volume and nature of all reports and continually analyse reports for improvements Provide support to the Systems & Controls Officer in relation to his/her non-reporting duties. Provision of demonstrable project support in relation to Management Information when required to Claims staff and the Claims Executive Provide support to team members to manage and achieve their service & quality deliverable objectives Work closely with the Business Solutions Officer to seek, where needed, any change in the claims system to assist in the capturing and reporting of core date for Management Reporting Develop and implement more meaningful reporting of financial and statistical data Effective monitoring, control procedures & Management Information to manage individual and team performances Work alongside LOB Managers to understand their requirements and provide meaningful data Timely delivery of all reports Assist in the delivery of financial analysis, key performance metrics, financial reports and variance commentary providing insightful Management Information. Provide operational & business analysis of trends from data & other business information Proactive management of reporting timelines & provide stakeholders with quality reports Ensure that all reporting is produced in line with governance & agreed reporting structure Job Requirements: Proven MI analytical experience in a similar role within Insurance (preferable) or Financial Services Ability to evidence commitment to Customer Service having worked in a culture where Customer value is critical to the success of the business and is integral to service delivery Ability to review and analyse detailed statistical information Strong knowledge and understanding of claims business processes with particular regard to financial data Good working knowledge of Microsoft packages - Excel, Word, Outlook, SQL and the ability to use applications in a Windows environment Strong communication skills with an ability to communicate and explain data both internally and externally at all levels - essential Excellent analytical skills applying theoretical or practical knowledge to new situations and problems Ability to work on own initiative and as part of a team Demonstrable track record of analysis and process improvement Excellent knowledge of company policies and procedures Shows ability to manage time to achieve optimum performance Good commercial awareness of the insurance industry Awareness of the impact of regulation and the FSA. About AIG American International Group, Inc. (AIG) is a leading international insurance organization serving customers in more than 130 countries and jurisdictions. AIG companies serve commercial, institutional, and individual customers through one of the most extensive worldwide property-casualty networks of any insurer. In addition, AIG companies are leading providers of life insurance and retirement services in the United States. AIG Property Casualty is a global market leader, one of the few truly global property casualty franchises. AIG Life and Retirement is one of the largest life insurance organizations in the U.S., and provides protection, investment and income solutions needed for financial and retirement security. United Guaranty Corporation is the marketplace leader in mortgage insurance in the U.S. Additional information about AIG can be found at www.aig.com YouTube : www.youtube.com/aig Twitter : @AIG_LatestNews LinkedIn : http://www.linkedin.com/company/aig This job was originally posted as www.totaljobs.com/JobSeeking/Claims-Operations-MI-Analyst_job56556267 Location: Croydon, Surrey, Surrey, UK

Senior Community Support Worker/Team Leader (Supported Living)

Wed, 12 Jun 2013 04:59:03 +0100

Senior Community Support Worker - Bakers Close, Kenley Consensus Support Services is one of the UK's leading providers of specialist support services for adults with learning disabilities. At Consensus, we believe everybody can do amazing things. Our job is to help people achieve their full potential and start them on the journey towards greater independence The Role - Senior Community Support Worker / Team Leader - Reporting to the Service Manager - To work individually and as part of a team, supporting the service manager to ensure the smooth running of the service and to ensure that service users are provided with a safe, caring and stable environment. The post holder will support service users in reaching their full potential by empowering them to fulfil their personal, social, educational & emotional needs, by providing a high standard of personalised care and support, while respecting the dignity, independence and individuality of each person. Responsibilities:- To promote person centred approaches to support by working effectively as part of a key-working team to meet the needs of the people we support. To take a pro-active and innovative approach to supporting service users, maximising their potential by enabling them to engage in meaningful activities and opportunities To ensure the physical, emotional and cultural well-being of all individuals is identified and promoted. To actively liaise with the families and friends of the people we support, in a way that promotes and encourages open communication and feedback. To be responsible for recording, planning and evaluating support plans and risk assessments To work as part of a team to promote and encourage individual rights and independence whilst creating opportunities to develop daily living skills. To enable the people we support to access the community which may include holidays, outings and appointments. To represent the values of Consensus in dealings with external agencies and individuals To promote and adhere to good practice in Health & Safety within the service with regard to service users, visitors, colleagues and others To act as the lead and work within a flexible rota system adapted to meet the needs of individuals living in the service To help service users' to attain and maintain good standards of hygiene and personal care, providing assistance as appropriate To work as part of a staff team in a constructive and supportive manner and attend regular staff meetings To ensure effective and proactive communication between members of the team and colleagues To be aware of the financial budget of the service and support the service manager to achieve targets To monitor and maintain efficient staffing levels as demanded by Purchasers and Regulators in line with safe practice and contractual agreements To ensure effective and proactive communication between members of the team and colleagues To support the service manager to actively promote a learning culture within the staff team With support from the service manager, identify and attend appropriate coaching, training and development opportunities, including mandatory training, with regard to your own professional development To be on call, as required, ensuring staff have access to support or advice/guidance at all times Person Spec:- Positive attitude, passion and willingness to develop skills within Team Leader role Solid experience within a Learning Disability service preferably gained whilst in a supervisory/managerial role Strong Leader, Manager and Coach Well organised self-starter, who can multi-task in a demanding environment NVQ 2/3 in Social Care Flexibility to work shift patters To be person-centred Excellent interpersonal skills Excellent oral/written communication skills Demonstrate commitment to the values of the company To be assertive and confident Good knowledge and understanding of all current H&S regulations Driving Licence is advantageous Consensus - Supporting Opportunity, Choice and Success for our customers and our staff Solutions Driven Ltd is acting as an Employment Business in relation to this vacancy. This job was originally posted as www.totaljobs.com/JobSeeking/Senior-Community-Support-WorkerTeam-Leader-Supported-Living_job56553614 Location: Kenley, Surrey, Surrey, UK

Support Analyst - Collaboration Applications

Wed, 12 Jun 2013 04:55:25 +0100

Mott MacDonald is a global management, engineering and development consultancy employing more than 14,000 staff working in 140 countries and with an annual turnover exceeding A£1 billion. Our breadth of skills, services and global reach makes us one of the world's top players in delivering management, engineering and development consultancy solutions for our customers. Reporting to the Collaboration Applications Manager the Support Analyst will provide second line support to Mott MacDonald's Collaboration Applications, including Opentext Livelink, Bentley Projectwise, Sharepoint and Lotus Notes. Job Description Providing second line support for collaboration applications - includes receiving, documenting, troubleshooting and actively resolving service issues and requests from end users via Service Desk tickets. Maintaining status of incidents/requests and ensuring tickets are tracked to final resolution Escalating issues to third line where necessary Updating/maintaining knowledge base Carrying out minor maintenance Assisting with testing and functional analysis Candidate Specification Formal Education & Certification Educated to at least A level standard. GCSEs to include English and Mathematics. ITIL v3 Foundation in Service Management certification. Knowledge and Experience At least 2 years' experience in an IT support role, ideally covering 1st and 2nd line support. Experience supporting a document management system Use of Microsoft Windows XP, 2007, 2010 and Microsoft Office 2003, 2010. Experience operating in a busy IT department Personal Attributes Team work: - Ability to plan and prioritise own work and work effectively as part of the team. - Ability to work effectively with other professionals. Problem solving: - A methodical and structured approach to problem solving, selecting and effectively utilising appropriate methods, procedures, tools, equipment and standards, to meet all targets set. Communication: - Excellent customer service skills. - Excellent written and oral communication skills. Other soft skills: - Customer focused. - Must be able to learn, understand, and apply new technologies. Mott MacDonald is an equal opportunties employer This job was originally posted as www.totaljobs.com/JobSeeking/Support-Analyst---Collaboration-Applications_job56602228 Location: Croydon, Surrey, Surrey, UK

Pensions Team Manger

Wed, 12 Jun 2013 04:38:06 +0100

This world leader in risk management, insurance broking, reinsurance, employee benefits and HR consulting services, is currently seeking an experienced Pensions Team Manager to join one of their Pensions teams. The purpose of the role is to ensure that Clients and Members needs are fully captured and the operation is organised to meet those requirements. Where appropriate hold meetings with Clients to capture requirements and discuss improvements in the delivery of the work and to facilitate solutions to continuously improve the performance of the operation. The successful Pensions Team Manager will need to react to and implement improvements to the way work is delivered to improve the value of the work and be involved in and support the team in the day to day work. You will conduct team meetings, develop staff memberA s skills and competencies to work in a client and customer focussed environment and identify development/ training needs and coach/train within the team. Other duties will involve ensuring that the technical information is maintained and co-ordinated, capturing measures on a regular basis update control charts for weekly discussion and testing changes to the operating system and implement across team(s) following successful testing. You will also need to have relevant experience of Pensions with exposure to technical issues relating to pension scheme legislation and be able to manage the budget and costs for the team. This is a fantastic opportunity to become part of a thriving team within a well respected organisation. Ashe Consulting is an Executive Search & Selection firm specialising in Financial Services Recruitment focusing primarily on the London and the South East area. Areas of expertise include Actuarial, Investments, Group Risk & Healthcare, Employee Benefits, In-House Pension Schemes, Third Party Pensions Administrators / Consultancies, Pensions Software & Systems & Pensions Payroll / Accounts. This job was originally posted as www.totaljobs.com/JobSeeking/Pensions-Team-Manger_job56713205 Location: Croydon, Surrey, Surrey, UK

Wintel Server / System Analyst

Fri, 14 Jun 2013 08:21:11 +0100

Wintel Systems/Server Analyst required ASAP for short term contract in Croydon. 3 Week engagement, possibility of extension. A£325-A£350p/d depending on experience

The position is to work in the Hosting team that forms part of the Infrastructure IT department of a major multinational organisation. The Infrastructure team works in Service Delivery/Operations responsible for the day to day service operations. The role is for an estimated 20 working days.

The hosting team is responsible for:
-server hardware
-server OS (vast majority is MS Windows server)
-storage consisting of DAS, Dell Powervault, HP MSA, NetApp FAS and IBM N Series
-virtualisation platforms based on Hyper-V 2008 and 2012, VMware ESXi 4.x
-backups Simpana Commvault, Symantec NetBackup, LiveVault, Symantec BackupExec

Candidate responsibilities:

Essential
-Monitoring Wintel servers and reacting/investigating reported events
-MS Windows Server 2003, 2008, 2012 troubleshooting
-Monitoring of backup jobs
-Building of new MS Windows 2008, 2012 servers/virtual machines

Desirable
-NetApp monitoring and reporting of events and capacity
-NetApp Ops Manager monitoring
-NetApp provisioning of storage to Hyper-V and VMware
-MS Windows Server SCCM and SCEP server patching and remediation.

Candidate experience:

Essential
-Experience operating in an ITIL environment
-Ms Windows Server 2003, 2008 build and administration in an enterprise environment 4 years
-Backups to tape knowledge 2 years
-VMware ESXi VM creation 1 year
-Hyper-V VM creation 1 year

Desirable:
-Netapp administration
-SCCM/SCEP patching

This position is to backfill a vacancy created from a permanent employee being taken onto project work however, given the size of the organisation the possibility for extension/future involvement is high.

To apply for this position, candidates must be eligible to live and work in the UK

Matchtech Group Plc is acting as an Employment Business in relation to this vacancy. Location: Croydon

Oracle Financials Support (Functional & Technical)

Sat, 15 Jun 2013 09:27:35 +0100

Croydon, Surrey UK
Permanent
A£55,000 + Benefits

A long established pharmaceutical and retail chain with an impressive business model has an urgent post for an Oracle Financials Support Officer (Functional & Technical) . The company has over 150 locations across the UK and is backed by one of the biggest conglomerates in the world. Working with 2 others and reporting to the IT Operations Manager, the crux of the Officer role will be to provide regional European support, responsible for the implementation, maintenance and uptime of Oracle Financials.

You will be slightly more functional and end user focussed, specifically with a 60/40 functional/technical slant. This role's key deliverable is to a) engage and deliver Oracle Financials to the European end users and b) support the current user group across the UK, and Europe, so it's critical you can resolve typical end user issues and be competent at training new users. Whilst you maintain a support role, you will provide Oracle Financials reports and processes, so excellent SQL and PL/SQL experience is necessary to read and write good queries.

You will ensure an optimal application environment and data integrity. Whilst managing system configuration, establishing new ledgers and new companies as required, you will communicate system changes to the business and provide support on all levels.

Your background will cover more than 6 years worth of Oracle Financials and at least 4 years in a support capacity. Your experience would have encompassed implementation work and implementation methodologies with demonstrative knowledge of several of the following AP, AR, GL, FA, PO, AX, and System Administration.

For your commitment to the job you will be remunerated well, with bonus and an expansive package. You will be rewarded with large spacious offices and a central location, easily accessible with an abundant of local amenities.

This is an opportunity that is largely autonomous, for a confidential, obligation free discussion send your CV today.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website. Location: Surrey, Croydon

Oracle Financials Support (Functional & Technical)

Fri, 14 Jun 2013 08:22:13 +0100

Middleware Administrator

Sat, 15 Jun 2013 09:31:13 +0100

About the Role

About us
LV= is the UK's largest friendly society. Today, we have more than four million customers, of which over one million are members. Our mission is to help people look after what they love, whether that's their family's financial security, their home, their retirement, their car, even their pets.We're famous for providing a first-class service for our customers, as well as a great place to work for our people. We have over 5,500 employees across the UK and with ambitious growth plans for the future we're committed to behaving like a mutual while performing like a PLC.About the role
Here at LV= we currently have an exciting opportunity for an experienced Middleware Administrator based within our Croydon office.Working within a small overall IT team alongside third party vendors you will proactively establish and maintain Middleware products within the business domain. You'll be responsible for providing pro-active support for mission critical Middleware environments, maintaining middle-tier environments throughout the development and delivery lifecycle. In addition t this you will provide effective Web server and Application server administration and environment management. Service Continuity is essential and so you'll ensure effective measures are in place to maintain this.

About You

About youTo be successful within this role you will bring a wealth of experience of installing, configuring and administering Oracle Weblogic (clusters). Coupled with this you'll have experience with complex Enterprise Infrastructure, hardware sizing, clustering (hardware and software) and architecture design.

Potentially you'll have a background in Oracle database administration or preferably Java development using Oracle product stack.
With experience of managing middleware components on Linux or Unix, specifically: proven experience of Oracle Weblogic 11g and 12c, including clustering, SSL Certificates and AD authentication, at both Production and Development/Test Levels.
You will also be able to demonstrate proven technical experience with Oracle 11g SOA/BPM and Oracle Service Bus as well as Oracle Fusion Middleware in general.In addition you'll have experience of pro-active monitoring and advising on system security, transitioning of project deliveries to production, environment support within middleware environments, web servers, and debugging web applications within a mid-tier infrastructure. Communication will be one of your key skills along with a strong customer focus and the ability to work in project teams. A degree, HND or equivalent in Information Technology would be desirable but not essential.

Additional Job Board Text

About the rewards

We want you to love what you do. That's why we've put together a benefits package that recognises and rewards a job well done. We'll give you a competitive pension, an annual bonus scheme, 30 days' holiday (with the option to buy and sell days every year) private medical insurance as well as a flexible benefits package. There's also the option of 25% off our general insurance products, including home and car.
Interested? Then head to our careers pages for more information and to apply online.Here at LV= we always love to hear from great people. So, don't forget to follow LV= on Twitter and become a fan on Facebook.LV= is an equal opportunities employer. Location: Croydon

Design & Development Engineer

Fri, 14 Jun 2013 08:27:21 +0100

Design & Development Engineer

Croydon - A£Negotiable

Role Purpose:

1. Support the Engineering Manager to deliver the company's vision, mission, values, policies and long-term goals through effective professional Engineering Design.
2. Identify, evaluate, select and develop product and process designs, solutions and strategies to achieve the above, with an understanding of the company's external environment, and in particular the technical drivers of the market and the business.
3. Ensure the successful implementation of chosen solutions, in particular by delivering profitable technology and product innovation supported by record keeping and training to develop the company's SQEP capabilities.
4. Provide technical leadership and expertise to the business, accepting and where appropriate delegating technical authority and ensuring technical performance.
5. Promote and protect the company's aims, reputation and image, in particular its technical competence.
6. Ensure compliance with applicable law, regulations and constraints and consider the interests of shareholders and stakeholders.
7. Identify risks to the company and ensure those risks are communicated and escalated appropriately.

Key Performance Indicators:

1. Departmental Dashboard.
2. Profitable technology and product innovation.
3. Profitable execution of agreed projects
4. Development of own technical competence and contribution to SQEP capability of the company.
5. Quality of technical decision-making and use of relevant processes.
6. Project Risk Registers.
7. Achievement of annual business objectives.

Duties and Responsibilities:

1. Member of the Design Engineering Team, providing professional design and development expertise to the company. In particular, use technical decision-making to deliver the company's business objectives.
2. Support existing products and new projects by performing professional Design Engineering activities and processes as required. Utilise support from the Engineering Manager understand and respect the scope of tasks to be performed and facilitate smooth interfaces for hand-off of out-of-scope activities.
3. Support the company's Talent Management System, in particular training and development through effective record keeping, communication and knowledge management.
4. Ensure appropriate opportunities for technical capability development are identified and when these are undertaken ensure that the benefits are maximised.
5. Provide energy, motivation and the authority to deliver Company goals and reinforce the vision and values of the business.
6. Develop and maintain networks with the company's technical community, identifying, developing and communicating opportunities for profitable growth.
7. Support the Commercial function to manage and develop customers.
8. Promote knowledge management, ensuring that technical knowledge is not lost from the company.
9. Focus on electronic circuit design and development, initially for the Radiation Tolerant Camera and Electromagnetic Components areas of the business alongside the Semi-Conductor Detector and Geiger Muller Detector Product Groups.
10. Work closely with the other company Design, Development and Process Engineers, to facilitate vibrant interaction and appropriate cross-cover of duties and knowledge.

Competence (Qualifications, Knowledge, Experience, Skills)

1. Sound, demonstrable experience of analogue and digital electronic circuit design. Specific experience in radiation tolerant design, Video Engineering and the design processes and principles for digital circuits including FPGAs and microcontrollers would be an advantage.
2. Ability to review and capture requirements, interpret them and translate them into specifications and designs.
3. Ability to chair internal and external technical meetings and to participate in constructive peer-review of technical decision making..
4. The successful candidate is likely to have a degree or higher degree in a Science or Engineering discipline followed by tangible professional experience as a practitioner.
5. Sufficient knowledge of the company's core technologies to be able to undertake make/buy decisions and to work comfortably as both Designer and Intelligent Customer as appropriate.
6. Ability to provide technical leadership.
7. Commercial acumen, with the ability to match activities to the needs of the business.
8. Ability to communicate and network effectively.

This vacancy is being advertised by NCR (New Century Recruitment Ltd). The services advertised by NCR are those of an Employment Agency. Location: Croydon

Signalling Design Manager

Fri, 14 Jun 2013 08:22:02 +0100

Signalling Design Manager (RL-000144)
Job: Engineers - Signalling
Industry: Rail
Primary Location: United Kingdom-England
Employment Category: Permanent
Employment Type: Full Time
Salary Range: 45,000 - 65,000
Job Summary

Atkins have recently enjoyed a number of major projects wins including Wolverhampton, Farnham and the East Sussex resignalling projects. Additionally, Atkins are one of the major framework suppliers for Network Rail, with a workbank stretching to 2018.

We currently have a number of exciting opportunities for IRSE licensed signalling designers, at all levels, to join our team and work with us on delivering some of the most challenging and interesting projects within the UK rail market.

Atkins has one of the Rail industry's largest signalling design teams so you will be joining a team of over 200 professional signalling design engineers, with a collective depth and breadth of knowledge that can support and nurture your development as your career moves forward and you tackle new challenges.

So if you are ready to take your career to the next level, and wish to join a professional team, committed to technical integrity, innovation and development of its people, then contact us today.

With offices in Crewe, Glasgow, York, Croydon, Swindon and Birmingham we offer flexibility in location

If you are interested in discussing further any of our signalling design opportunities, prior to making an application, please feel free to contact ben.whitehouse@atkinsglobal.com

Job Details

Responsibilities

Manage a team engaged in the production of designs, specifications, reports and working drawings to meet contract requirements within agreed timescales and performance parameters
Responsible for the design delivery of a project to client expectations
Develop and mentor staff
Implement the requirements of Atkins Rail Business Management System, Core Assurance Case and Railway Safety Case
Assist in determination of engineering policy and deal with engineering and contractual matters with professional integrity at all times
Requirements

Able to carry out Safety Critical Work
UK Signalling Principle Design Engineer skills including knowledge of standards, procedures, CAD
Extensive experience of UK signalling design
Experience of bidding, planning and resource management
Line management experience
Experience or capability of undertaking RDE duties
Experience of signalling design checking
Fit and able to work trackside.
IRSE Design Licence: 1.1.145 Design Manager
IRSE workplace assessor or working towards assessor qualifications
Degree/HNC in Electrical Engineering or similar
Training

Atkins develops individuals through a portfolio of training and development activities designed to help you make the best of your abilities and talents. These are reviewed with individuals through an annual appraisal process. We actively support staff in achieving corporate membership of relevant institutions.

Atkins has been named as one of the top 50 employers for women for 2013. The listing recognises Atkins as an organisation that is committed to making the most of the women in our workforce.

Rewards and Benefits

Please refer to our website for details of our full benefits package.

Right to Work

The UK Government have taken steps to reduce net migration to the UK by limiting the number of overseas workers from outside the EEA coming to the UK for employment. Please note that whilst we are able to consider applications from overseas workers from outside the EEA ( who require a Tier 2 (General) visa) we can only employ them if we can provide evidence that there are no other suitable candidates for this vacancy from inside the EEA.

Atkins recognise that there are many well qualified people who are looking to further their career in engineering, but who cannot commit to full time employment. We support flexible working arrangements and are interested to discuss how we can accommodate individual requirements. We are passionate about collaborative working. Our people build lasting relationships. Location: Crewe, Glasgow, York, Croydon, Swindon, Birmingham

IT Support Technician

Fri, 14 Jun 2013 08:25:39 +0100

IT Support Technician - Haywards Heath

This IT Support Technician vacancy is based in Haywards Heath, West Sussex but may suit candidates living in any of the above locations.

1st Central Insurance are currently looking for a 1st line IT Support Technician to work within our IT Service Desk and Support team, you will form an integral part of the support team with an emphasis on providing a helpful, courteous and timely support service to 1st Central's operations. The role will involve supporting all aspects of the company's IT setup from answering Service Desk calls through to resolving workstation and application issues.

Day to Day Responsibilities:

Be the primary point of contact for all phone, email and web-based IT service requests and IT issues
Monitor and resolve requests according to Service Level Agreements (SLA)
Log and manage issues with 3rd parties, ensuring service levels and user updates are maintained
Effectively work alongside the 2nd line members of the team and 3rd Line Infrastructure team
Complete daily system checks to ensure the status of critical systems
Perform new user set-up and removal of leavers from I.T systems
Allocation of user requests to the correct team within IT
Administration of the Service Desk system - further developing the system to bring improved efficiency
Root cause analysis - identifying underlying root causes for recurring issues
Manage software audits and software deployments / upgrades
To ensure compliance with company and other relevant standards/ regulations at all times
Software and hardware deployment including corporate mobiles
Procedural and process updates to reflect system changes
Identify and feedback any potential improvements to the IT systems and infrastructure

Essential to the role

Excellent customer service skills
Excellent personal management and organisation skills
Excellent communication skills, both verbal and written
Ability to address 1st line technical issues
Basic IT technical experience preferably within a support technician role
Knowledge of MS Office 2010 and Windows 7
Problem solving skills with the ability to adopt a logical approach to solving problems

Preferable for the role

Knowledge of Service Management techniques
Knowledge of ITIL Service Management

So if we still have your attention and you have all the above skills then apply below today! Location: Haywards Heath, Horsham, Cranleigh, Guildford, Lewes, West Sussex, Burgess Hill, Crawley, Brighton, Eastbourne, Hastings, Croydon, Woking, East Sussex, South East London

.NET Developer, ASP.NET MVC, C#, Umbraco, CMS Bromley

Mon, 17 Jun 2013 08:08:22 +0100

.NET Developer (ASP.NET, C#, C#.NET, dot NET, Web Application Development, Content Management System, CMS, Umbraco, Sitecore, EpiServer, Alterian, Immediacy, Ektron, Kentico, Sitefinity, dotnetnuke, .NET 4.5, ASP.NET MVC 4, WCF, KnockoutJS, T4 Template, Dependency Injection, Ninject, Node.js, Agile, TDD, DDD. Urgent)

Established in 2007 our client is the fastest growing music streaming firm across the globe. They currently operate in 20 countries and plan to launch in an additional 5 countries by the end of 2013. Underpinning their success is their multi-million pound investment in innovative .NET / C# technology platforms.

We are seeking several .NET Developer to work on a range of complex Greenfield, enterprise level software development projects. .NET Developer applicants should be experienced in: .NET, ASP.NET (using C#) and SQL Server. .NET Developer candidates should have some knowledge of a Content Management System (CMS) such as Umbraco, Sitecore, EpiServer, Alterian, Immediacy, Ektron, Kentico, Sitefinity or dotnetnuke. Our client can provide you with industry recognised training in: .NET 4.5, ASP.NET MVC 4, WCF, KnockoutJS, T4 Template, Dependency Injection, Ninject, Node.js, Agile, TDD and DDD.

You will follow the firms official career progression programme which offers a genuine career path to a position as a .NET Architect. This is a truly outstanding opportunity to join an innovate firm and work on revolutionary .NET / C# software development projects.

To apply for this position please send your CV to Richard Gibson at Noir Consulting ( richard . gibson @ noirconsulting . co . uk ). Alternatively call on 0845 2000 672 for additional details.

Noir Consulting continues to be the UKs premier .NET recruitment agency we can help you make the right career decisions!

(.NET Developer, ASP.NET, C#, C#.NET, dot NET, Web Application Development, Content Management System, CMS, Umbraco, Sitecore, EpiServer, Alterian, Immediacy, Ektron, Kentico, Sitefinity, dotnetnuke, .NET 4.5, ASP.NET MVC 4, WCF, KnockoutJS, T4 Template, Dependency Injection, Ninject, Node.js, Agile, TDD, DDD. Urgent, Analyst Programmer, Engineer, Architect, Consultant, MCTS, MCP, MCSD, MCAD, .NET Developer) Location: Bromley, Kent, Orpington, Dartford, London, Croydon, Surrey

.NET Developer, ASP.NET MVC, C#, Umbraco, CMS Bromley

Fri, 14 Jun 2013 08:21:43 +0100

Business Analyst (Insurance)

Fri, 14 Jun 2013 08:20:49 +0100

Business Analyst is required by a Global Insurance Company.

You will have extensive business analysis background with a solid Insurance background is also essential. Good MS Office and SQL skills to be able to query databases. Excellent written and communications skills and any European languages is a bonus.

The Business Analyst will be assigned to a project that focuses on a review of applications how they are used within the business process, with the to be model being to put these processes / applications offshore. This role will focus on the system aspects rather than the wider business processes, but understanding processes around systems / useage is essential. Along with understanding the technical aspects that need to be reviewed to enable system useage, along with their Technical experts.

Please call or send your CV now for more details, this is an URGENT role!!! Location: Croydon

Project Support Officer

Fri, 14 Jun 2013 08:27:05 +0100

Atkins Communications has been experiencing a period of sustained growth across various market sectors, including cyber security, airports, water & industrial. We are primarily a projects based business, providing technical consultancy & solutions primarily to the UK market and are seeking the right individuals to join our growing team in Epsom, SurreyUK,

We require a Project Support Officer based in ourEpsomoffice to support our delivery into Airports and Industry.

The right candidate will need to demonstrate a desire to be challenged and to contribute towards the success and growth of the business. In return we can offer a challenging and rewarding role, career development, an empowered and supportive working environment and competitive reward package.

Responsibilities

The successful candidate will

- Support the Project Management team in maintaining and enforcing process and procedure

- Maintain project plans and monitor project control processes

- Provide support in managing project activities, including configuration and document review management, programme planning and resource activities

- Assist with the collation of data to ensure project financials are on track and can be reported on accurately

- Use the systems that are in place to ensure that all projects comply with the Atkins Business Management System

- Communicate and disseminate information effectively to the project team

- Work to strict deadlines as determined by the project and Atkins Business calendar

The requirements

Candidates will ideally be degree qualified (min 2:1) or equivalent, and have previous work experience in a technical or consulting environment.

The successful candidate will:

- be experienced in a project support environment, ideally having experience in software and integration related projects

- have strong financial skills and be used to managing project costs and collating financial data

- require advanced Excel skills and be used to analysing data and using pivot tables

- have strong Microsoft Office skills, in particular knowledge of Word, Excel, PowerPoint and Outlook

- be used to working with SharePoint sites and able to upload information and find documentation efficiently

- have excellent communication skills in English language, both written and verbal, and be able to communicate with colleagues and clients at all levels

- be able to work effectively both individually, and as part of a team

- naturally have a strong work ethic and level of professionalism

- possess strong organisational skills

Additional Information

Atkins develops individuals through a portfolio of training and development courses designed to help you make the best of your abilities and talents. These are reviewed with individuals through an annual appraisal process. We actively support staff in achieving corporate membership of relevant institutions.

Successful candidates will be required to undergo a security vetting process and offers of employment will be subject to relevant security clearance being granted

Atkins recognise that there are many well qualified people who are looking to further their career in engineering, but who cannot commit to full time employment. We support flexible working arrangements and are interested to discuss how we can accommodate individual requirements.

Right to Work
The UK Government have taken steps to reduce net migration to the UK by limiting the number of overseas workers from outside the EEA coming to the UK for employment. Please note that whilst we are able to consider applications from overseas workers from outside the EEA ( who require a Tier 2 (General) visa) we can only employ them if we can provide evidence that there are no other suitable candidates for this vacancy from inside the EEA

Reward & Benefits
Please refer to our website for details of our Location: Epsom, Woodcote

Engineer - Design and Development

Fri, 14 Jun 2013 08:27:02 +0100

Centronic Limited is looking to recruit to the vacancy of Design and Development Engineer with the following skills.

Role Purpose: Support the Engineering Manager to deliver the company's vision, mission, values, policies and long-term goals through effective professional Engineering Design. Identify, evaluate, select and develop product and process designs, solutions and strategies to achieve the above, with an understanding of the company's external environment, and in particular the technical drivers of the market and the business. Ensure the successful implementation of chosen solutions, in particular by delivering profitable technology and product innovation supported by record keeping and training to develop the company's SQEP capabilities. Provide technical leadership and expertise to the business, accepting and where appropriate delegating technical authority and ensuring technical performance. Promote and protect the company's aims, reputation and image, in particular its technical competence. Ensure compliance with applicable law, regulations and constraints and consider the interests of shareholders and stakeholders. Identify risks to the company and ensure those risks are communicated and escalated appropriately. Key Performance Indicators: Profitable technology and product innovation. Profitable execution of agreed projects Development of own technical competence and contribution to SQEP capability of the company. Quality of technical decision-making and use of relevant processes. Project Risk Registers. Achievement of annual business objectives. Duties and Responsibilities: Member of the Design Engineering Team, providing professional design and development expertise to the company. In particular, use technical decision-making to deliver the company's business objectives. Support existing products and new projects by performing professional Design Engineering activities and processes as required. Utilise support from the Engineering Manager understand and respect the scope of tasks to be performed and facilitate smooth interfaces for hand-off of out-of-scope activities. Support the company's Talent Management System, in particular training and development through effective record keeping, communication and knowledge management. Ensure appropriate opportunities for technical capability development are identified and when these are undertaken ensure that the benefits are maximised. Provide energy, motivation and the authority to deliver Company goals and reinforce the vision and values of the business. Develop and maintain networks with the company's technical community, identifying, developing and communicating opportunities for profitable growth. Support the Commercial function to manage and develop customers. Promote knowledge management, ensuring that technical knowledge is not lost from the company. Focus on electronic circuit design and development, initially for the Radiation Tolerant Camera and Electromagnetic Components areas of the business alongside the Semi-Conductor Detector and Geiger Muller Detector Product Groups. Work closely with the other company Design, Development and Process Engineers, to facilitate vibrant interaction and appropriate cross-cover of duties and knowledge. Competence (Qualifications, Knowledge, Experience, Skills) Sound, demonstrable experience of analogue and digital electronic circuit design. Specific experience in radiation tolerant design, Video Engineering and the design processes and principles for digital circuits including FPGAs and microcontrollers would be an advantage. Ability to review and capture requirements, interpret them and translate them into specifications and designs. Ability to chair internal and external technical meetings and to participate in constructive peer-review of technical decision making.. The successful candidate is likely to have a degree or higher degree in a Science or Engineering discipline followed by tangible professional experience as a practitioner. Sufficient knowledge of the company's core technologies to be able to undertake make/buy decisions and to work comfortably as both Designer and Intelligent Customer as appropriate. Ability to provide technical leadership. Commercial acumen, with the ability to match activities to the needs of the business. Ability to communicate and network effectively. Location: Surrey, New Addington

Systems Analyst

Fri, 14 Jun 2013 08:26:53 +0100

IT Resource for Life & Pensions Insurance Industry

TCP LifeSystems provide market leading software solutions for the Life & Pensions Insurance Industry, utilising the latest Microsoft technologies & techniques.

At TCP, you are encouraged to develop your skills to the maximum. For those who want to succeed in their career, not just perform a job, TCP provides the opportunity to realise your full potential.

If you are frustrated by the constraints in your current role, then join us for a new and challenging opportunity that will be appropriately rewarded.

SYSTEMS ANALYSTS

Ability to write System Specifications in structured English/Pseudo Code
Ability to perform Data Analysis & Data Design
An understanding of the MVC Architecture
An understanding of the Financial Markets
Life & Pensions Insurance experience an advantage

Contact

For more information regarding these exciting roles please send your CV to: recruitment@tcplifesystems.com Location: Croydon, Surrey

LIMS Technical Support Specialist, MLSO / Biomedical Scientist

Fri, 14 Jun 2013 08:26:00 +0100

LIMS Technical Support Specialist, MLSO / Biomedical Scientist

-Healthcare Informatics / Pathology LIMS Laboratory Information Systems-

A£21K - A£25K + Excellent Benefits Package and Opportunities for Career Progression

An excellent opportunity for an experienced laboratory professional with an understanding of LIMS Laboratory Information Systems or other Healthcare IT products, such as an MLSO or Biomedical Scientist, to join a market leading provider of LIMS / Laboratory Information Systems

The Company - Biomedical Technical Support Specialist, LIMS Laboratory IT Systems (MLSO, Biomedical Scientist or Laboratory Specialist)

My client is a leader in the supply of pathology medical laboratory information systems. This leader in medical laboratory IT Systems is trusted by healthcare professionals in medical laboratories throughout the globe to deliver first class healthcare information systems, and has been instrumental in winning large national contracts in the UK for their innovative range of pathology products. Supported by a truly multi-national 'blue-chip' technology group, their commitment to investment in Research and Development is second to none in their industry, ensuring that they remain a market leader. At the core of their business lie product innovation, excellent customer service and good people.

The Role - Biomedical Technical Support Specialist, LIMS Laboratory IT Systems (MLSO, Biomedical Scientist or Laboratory Specialist)

Following expansion, this market leader now seeks to recruit a dedicated Biomedical Technical Support Specialist, to work with customers supporting a range of LIMS Laboratory Information Systems.

In this exciting role, the successful applicant will work within the Service Desk environment administrating and resolving incidents as logged by customers within Service Level Agreement timescales as directed by the Service Desk Supervisor and the Support Services Manager to satisfy the customer and business requirements.

Full responsibilities include :

To comply with company codes of conduct and guidelines.
To be responsible for the administration of all incidents raised with the service desk from our Customers.
To understand, comply and develop with customer and procedures, working practices and directives in a timely manner.
To understand our Customers' short and long term strategies, advise and assist with products to facilitate these needs.
To be fully conversant with the core functionality of Pathology products and that of general disciplines
To partake in the help desk shifts as required
To fully understand the service this organisation has been engaged to deliver in line with contractual and other customer expectations.
To develop and maintain rapport with end users by displaying a detailed understanding of their IT environment and Pathology issues/pressures.
To establish and maintain high levels of call ownership - resolving, progressing and managing all calls to a satisfactory conclusion on the call management system, ensuring that appropriate parties (including the caller) are kept up to date on call progress.
To establish a quality working relationship with end users and solve their problems in a timely fashion by using and developing diagnosis, analytical, problem solving, discipline specific and technical skills to achieve Service Levels.
To work with the Second Line and Third Line Service Desk Analysts for mentoring and development of diagnosis, analytical, problem solving, discipline specific and technical skills to achieve service levels.
To understand and operate the escalation procedure within the defined limits of time, knowledge and level of contracted support.
To behave as a role model: for delivering results for enthusiasm and enjoyment of your work for teamwork for coaching and mentoring of colleagues and team members and for professional standards of behaviour.
To maintain and update all quality documentation issued to you by the company
To partake in the training of clients and other members of staff as and when required to resolve or aid resolution of service desk incidents.
To participate in an on call rota.
To support the development of internal systems.
To attend team meetings and agreed training courses.
To be responsive to reasonable requests from your line manager or service desk supervisor.
Contribute to and support Pathology team members and build knowledge base.
To progress personal development and encourage the development of other team members.
To complete administrative duties including holiday, sickness and overtime forms in a timely manner.

Your Background - Biomedical Technical Support Specialist, LIMS Laboratory IT Systems (MLSO, Biomedical Scientist or Laboratory Specialist)

To succeed in this varied and challenging role, you must be able to demonstrate the following experience:

L Location: Crawley, Croydon, London, Kent, West Sussex, East Sussex, Surrey, Hampshire, Berkshire, Watford, Reading, Guildford, Basingstoke, Bracknell, Slough, Kingston Upon Thames, Hounslow, Staines, Sutton

Oracle EBS Support

Fri, 14 Jun 2013 08:23:28 +0100

Oracle EBS Technical Support

Actively looking for an Oracle EBS Support consultant who has a strong customer satisfaction focus. You will be supporting the efficient business system applications (EBS) in support of core business functions. You will have come from a strong Apps Technical Support position providing user support and managing 3rd party incidents. The majority of this role will be to support Oracle EBS R11.5 Financials modules, any other additional SC or Manufacturing modules will be a distinct benefit.

You will have excellent communication skills with the ability to build strong working relationships within the organisation and 3rd parties along with setting high customer service standards.

Oracle EBS Technical Support skills needed:

Min of 2 years within a Oracle Support role
Good functional knowledge of EBS 11.5 - Core Financials - AR / AP / GL / FA and OM or INV
Technical knowledge of Oracle EBS esp open interfaces and core tables
Understanding of Oracle SQL Plus with ability to construct SQL statements
Oracle Discovery, reports and forms

Any ITIL certification would be highly desirable. This is for an immediate start with a high profile Oracle end-user so forward your CV today! Location: Croydon

Senior Pensions Administrator, Croydon

Tue, 18 Jun 2013 03:11:35 +0100

We currently have an exciting opportunity for a Pensions Administrator / Senior Pensions Administrator to join Aon Hewitt in Croydon. The primary responsibility will be to provide a full pension's administration service to clients and customers in an accurate, efficient and timely manner As a Pensions Administrator your key responsibilities will include: Responsibility for the quality of individual and teamwork produced To only carry out the value work Suggesting changes required to the system to reduce variation in process measurements. Highlighting problems impacting on the performance of the system, using the opportunity to provide ideas and solutions Providing data required for process capability measures Understanding the customer demand and respond accordingly Participating in regular team meetings to refine process flows and give input to identify the causes of variation in the process capability measures Supporting junior members of the team Ensuring that technical knowledge is kept up to date and relevant to the role Participating in a continuous professional and personal development including keeping up to date with statutory obligations and relevant FSA guidelines and legislation Responsible for working in accordance with the Aon UK Limited Risk Management Framework, and compliance with the Aon UK Limited policies, including participation in the management of risks (including completion of mandatory training) that may adversely affect the business, interests or reputation of any Group Company. As a Pensions Administrator your skills and qualifications will include: Experience of administration with a desired understanding of the pensions industry preferred but not essential Familiar with Microsoft applications and how they interact together Good working knowledge of Profund or alternative administration system Ability to establish/demonstrate a good working knowledge of internal procedures and processes and operating principles Experience in the transfer of technical knowledge to more junior staff desirable Good standard of general education (GCSE/A level or equivalent) to include a high level of numeracy and literacy Good administrative skills and a desire to learn and develop. School leavers are also encouraged to apply. Salary Competitive salary 25 days holiday, pension benefits package Aon Hewitt Aon Hewitt is a leading human capital consultancy, helping organisations of every size to attract and keep the employees they need. We advise on all aspects of employment, including health-related insurance and risk employee compensation and pensions human resource strategy planning job design and change management and staff assessment and legal issues. Aon Hewitt is a division of Aon, one of the UK's largest insurance brokers and providers of risk management services and a major force in reinsurance and the UK human capital consulting market. Aon Hewitt Limited is authorised and regulated by the FinancialConduct Authority. Aon is an Equal Employment Opportunity / Affirmative Action employer. Qualified applicants are considered for employment without regard to age, race, colour religion, sex, national origin, sexual orientation, disability or veteran status. . 0.0000 Speciality: Pensions. Location: Croydon, Surrey

Pensions Administrator, Croydon

Fri, 14 Jun 2013 02:20:56 +0100

We currently have an exciting opportunity for a Pensions Administrator to join Aon Hewitt in Croydon. The primary responsibility will be to provide a full pension's administration service to clients and customers in an accurate, efficient and timely manner As a Pensions Administrator your key responsibilities will include: Responsibility for the quality of individual and teamwork produced To only carry out the value work Suggesting changes required to the system to reduce variation in process measurements. Highlighting problems impacting on the performance of the system, using the opportunity to provide ideas and solutions Providing data required for process capability measures Understanding the customer demand and respond accordingly Participating in regular team meetings to refine process flows and give input to identify the causes of variation in the process capability measures Supporting junior members of the team Ensuring that technical knowledge is kept up to date and relevant to the role Participating in a continuous professional and personal development including keeping up to date with statutory obligations and relevant FSA guidelines and legislation Responsible for working in accordance with the Aon UK Limited Risk Management Framework, and compliance with the Aon UK Limited policies, including participation in the management of risks (including completion of mandatory training) that may adversely affect the business, interests or reputation of any Group Company. As a Pensions Administrator your skills and qualifications will include: Experience of administration with a desired understanding of the pensions industry preferred but not essential Familiar with Microsoft applications and how they interact together Good working knowledge of Profund or alternative administration system Ability to establish/demonstrate a good working knowledge of internal procedures and processes and operating principles Experience in the transfer of technical knowledge to more junior staff desirable Good standard of general education (GCSE/A level or equivalent) to include a high level of numeracy and literacy Good administrative skills and a desire to learn and develop. School leavers are also encouraged to apply. Salary Competitive salary 25 days holiday, pension benefits package Aon Hewitt Aon Hewitt is a leading human capital consultancy, helping organisations of every size to attract and keep the employees they need. We advise on all aspects of employment, including health-related insurance and risk employee compensation and pensions human resource strategy planning job design and change management and staff assessment and legal issues. Aon Hewitt is a division of Aon, one of the UK's largest insurance brokers and providers of risk management services and a major force in reinsurance and the UK human capital consulting market. Aon Hewitt Limited is authorised and regulated by the FinancialConduct Authority. Aon is an Equal Employment Opportunity / Affirmative Action employer. Qualified applicants are considered for employment without regard to age, race, colour religion, sex, national origin, sexual orientation, disability or veteran status. . 0.0000 Speciality: Pensions. Location: Croydon, Surrey

Pensions Administrator, Croydon or Farnborough

Wed, 12 Jun 2013 03:03:39 +0100

Senior Pensions Administrator, Croydon

Fri, 14 Jun 2013 03:04:53 +0100

Senior Pensions Administrator, Croydon Salary negotiable In order to apply for this position candidates MUST have DB (FINAL SALARY) AND OR DC (MONEY PURCHASE) PENSIONS EXPERIENCE. Please note as we receive a high volume of applications we are only able to respond to those candidates who are shortlisted. The role would be suited to any of the following Money Purchase Defined Contribution Pensions Administrator Final Salary Defined Benefit Pensions Administrator DC Administrator DB Administrator The Role: The primary responsibility will be to provide a full pension's administration service to clients and customers in an accurate, efficient and timely manner Responsibility for the quality of individual and teamwork produced Highlighting problems impacting on the performance of the system, using the opportunity to provide ideas and solutions Providing data required for process capability measures Participating in regular team meetings to refine process flows and give input to identify the causes of variation in the process capability measures Supporting junior members of the team Skills and Qualifications: Experience of administration with a desired understanding of the pensions industry preferred but not essential Familiar with Microsoft applications and how they interact together Good working knowledge of Profund or alternative administration system Experience in the transfer of technical knowledge to more junior staff desirable Good standard of general education (GCSE/A level or equivalent) to include a high level of numeracy and literacy 0.0000 Speciality: Pensions. Location: Croydon, Surrey

IT Helpdesk Analyst

Thu, 13 Jun 2013 02:56:12 +0100

IT Helpdesk Analyst - Croydon £Excellent, pension, bonus scheme, life assurance, 25 days holiday and staff discount Superdrug’s purpose is to be the best in everyday accessible beauty and health, and we are committed to bringing innovation and the latest styles and trends to every high street in the UK and Southern Ireland at fantastic prices. Our customers can be reassured that we are committed to bringing new and beautiful brands to our customers exclusively and faster than our competition. We currently have over 850 stores and employ 16,000 colleagues. We currently have a brilliant opportunity for an IT Helpdesk Analyst within our IT Services team. You will provide an excellent and consistent level of 1st line IT technical support to all customers within the A.S. Watson groups of companies. Part of this role will include receiving IT incidents or requests ensuring that they are logged, diagnosing all IT incidents or requests and resolve where possible, escalating any IT incidents or requests that require further diagnosis to the correct support group and to monitor the progress of these incidents or requests until resolution and dealing with system profile management requests ensuring that all requests for new system user profiles are completed within the required timescales. We are seeking a candidate who has experience of an IT Helpdesk support role, knowledge of retail IT support systems, experience of dealing with external service partners and an excellent understanding of MS Office applications. This role will involve shift work covering service from Monday to Saturday 07.00 - 19.00 and covering Sundays during November and December we therefore require a candidate who can work flexible hours. Our head office in Croydon is an informal, friendly and fun place to work with the feeling of being part of the action. You can take initiatives, test things out and, as part of the A.S.Watson Group, the world's largest health beauty retailer you’ll enjoy a far reaching and fast moving career. 0.0000 Speciality: 1st Line Support/Helpdesk. Location: Croydon, Surrey

Buyer

Fri, 14 Jun 2013 02:17:57 +0100

Buyer, Croydon, Up to 30K A global organisation is seeking a Technical Buyer to join their team on a permanent basis to work on their site in Croydon. Working within a complex engineering environment the Technical Buyer will be responsible for placing purchase orders for parts as required and to provide technical decisions in support of materials purchased. Other responsibilities include reviewing the MRP system, using Kanban to review demand and lead time to ensure stock is kept to a minimum and making technical decisions in response to information requested by both suppliers and internal departments. Duties: - Interface with suppliers to achieve targets and objectives - Review data to make decisions on items to put on Kanban, setting up internal systems to deal with the demand triggers - Pro-actively negotiating with suppliers to ensure the price and delivery is met - Meeting targets for items on Kanban, price and delivery - Making decisions on alternative supply of materials, if required - Keeping cost down by managing the product purchasing in an efficient way - Visiting suppliers to assess capabilities, both current and prospective alternatives - Plan and procure materials from approved suppliers to support achievement of production plan in line with agreed timelines. In order to be considered for this position candidates need to have proven experience as a Buyer within an engineering / manufacturing environment. In addition to this candidates need to be CIPS qualified or working toward the qualification along with having knowledge of MRP systems. It would be advantageous to have experience purchasing electro-mechanical products and parts as it would be to have an understanding of Lean Manufacturing processes or the ability to read and understand engineering drawings. Knowledge of Kanban would also be advantageous. The position of Technical Buyer is commutable from Bromley, Croydon, Sutton, Caterham, Brixton and other areas within Surrey, Kent and Greater London. For more information or to apply for the role of Technical Buyer please contact Nathan Wooding at STR on 02392 314 684 or email nwooding@strgroup.co.uk . This job was originally posted as www.totaljobs.com/JobSeeking/Buyer_job56741474 Location: Croydon, Surrey, Surrey, UK

Test Analyst / Tester - IT Projects - Travel Sector

Sat, 15 Jun 2013 03:30:45 +0100

Test Analyst - IT Projects Salary: Up to £30,000 Please note the location of this job is near Gatwick - Approx. 15 minutes train journey from East Croydon Station Our fantastic Client who are a reputable tour operator are expanding their development portfolio for 2013 and therefore have lots of exciting small, medium and large projects to test and deliver to their commercial teams. This side of our Client’s business have the responsibility to manage and own the testing sign off and ensure the delivery is fit for purpose. Ideally we are looking for applicants who have previous Travel Industry experience but this isn't essential. What is essential is previous experience, with good knowledge of travel websites and applications and databases that sit behind the front end systems. You will need to have a logical approach, a natural flair and aptitude for quick learning, be analytical and experienced with problem solving and able to provide recommendations and options, a keen eye for detail, be accurate, be able to work and remain effective when working to tight deadlines. Other Skill Requirements: Good planning and tracking against milestones Excellent Time-management and organisation skills. Proven ability to self-manage and be flexible to last minute changes to priority. Ability to work across multiple projects at any one time. Strong, analytical skills, with ability to work independently and with a summary/light brief as opposed to a detailed briefing. Able to provide clear, concise documents to support Project Implementation ( Training documents). This could include technical architecture and updates to business process diagrams and flow-charts, where appropriate. Good communication skills, with ability to formulate concepts and to present and communicate to varying audiences of technical and non-technical to 3rd party technology suppliers, business users (with varying technical/functional knowledge/awareness) Technical skills must include ability to read XML, reading server logs, understand system design documents, as these are required for bug analysis and in understanding the functional designs Able to work on own initiative to construct test documentation, including functional system test cases for new funtionality, updating and reviewing existing test scripts and identying changes and improvements to regression tests Work to tight timescales and flexible to change needs Execute tests and manage bugs effectively for projects Experience of testing web based applications and testing core databases developed using Java Script and HTML technologies Experience of manual test script design and execution of test cases against multiple and complex systems, regression cases functional and non functional tests Experienced in Test Analysis Forward your CV ASAP to avoid disappointment! Follow us on Twitter@aboutyourecruit or join our facebook community by clicking 'Like’ on our About You Recruitment Ltd page. Be the first to see our jobs as well as lots of useful information about the job market, interviews and CVs! Note: Due to the large volumes of applications that we receive if you have not had a response within 7 days of your application then please assume that you have been unsuccessful on this occasion. About You Recruitment acts as both an 'Employment Agency’ 'Employment Business’ - providing office jobs across Sussex and Surrey 25000.0000 Speciality: Tester/Test Analyst. Location: Croydon, Surrey

C / C Developer / C / C++ Programmer / Realtime

Fri, 14 Jun 2013 03:05:11 +0100

C / C Developer - Programmer - C /C Software Engineer - TCP / IP real-time Environment - VOIP Protocols - SIP - PBX - Development - Programming - Software Engineer - Design - Managed services - Close to Croydon, on the Surrey South London border , paying up to £40K Bens - SC Clearance C / C Developer is required by a leading managed services client to join an existing team of C / C Developers - Programmers - Software Engineers who are responsible for the full development lifecycle working in a real time environment . The role for this C / C Developer - c - C Programmer - real time Software Engineer is to : Ensure delivery in appropriate timescales of software of sufficient attractiveness, functionality and quality to meet the company's business objectives Complete software development to agreed specifications and create appropriate supporting documentation, and to update appropriate sections of the feedback system Carry out testing (e.g. code reviews) of newly developed or modified systems. I am looking for a C / C Developer who has the following skills Solid C / C Development background Worked with C / C in a TCP/IP real time environment Able to pass UK SC Clearance Good design and implementation skills My client are based close to Croydon, Surrey South London border and are looking to reward this C / C Developer - Programmer - Real Time Software Engineer a salary of up to £40K bens If you are an experienced C / C Programmer - Developer / C / C Software Engineer with a strong technical background C / C and can pass SC Clearance. I would be very interested in hearing from you. 30000.0000 Speciality: Other IT & Telecoms. Location: Croydon, Surrey

Pensions Administrator / Senior Pensions Administrator, Croydon

Thu, 13 Jun 2013 02:28:14 +0100

In order to apply for this position candidates MUST have DB (FINAL SALARY) AND DC (MONEY PURCHASE) PENSIONS EXPERIENCE. Please note as we receive a high volume of applications we are only able to respond to those candidates who are shortlisted. Our client has current opportunities for a Pensions Administrator and a Senior Pensions Administrator based in Croydon. These roles would be suited to any of the following Money Purchase Defined Contribution Pensions Administrator Final Salary Defined Benefit Pensions Administrator Senior Pensions Administrator DC Administrator DB Administrator The Role: The primary responsibility will be to provide a full pension's administration service to clients and customers in an accurate, efficient and timely manner Responsibility for the quality of individual and teamwork produced Providing data required for process capability measures Participating in regular team meetings to refine process flows and give input to identify the causes of variation in the process capability measures Supporting junior members of the team Ensuring that technical knowledge is kept up to date and relevant to the role Responsible for working in accordance with the company’s Risk Management Framework, and compliance with the company’s policies, including participation in the management of risks (including completion of mandatory training) that may adversely affect the business, interests or reputation of any Group Company. Skills and Qualifications: Previous pensions experience is essential Familiar with Microsoft applications and how they interact together Good working knowledge of Profund or alternative administration system Ability to establish/demonstrate a good working knowledge of internal procedures and processes and operating principles Experience in the transfer of technical knowledge to more junior staff desirable Good standard of general education (GCSE/A level or equivalent) to include a high level of numeracy and literacy If you feel that you are suitable for either of these positions, we recommend you email your current CV along with your current salary, salary expectations and reason for leaving and we can call you back to discuss your details further. If you are aware of any friends or colleagues currently working within Pensions who are looking for a change within their career, please pass on our details and ask them to make contact with us or and we will endeavour to assist with their search. 0.0000 Speciality: Pensions. Location: Croydon, Surrey

Senior Web Developer

Fri, 14 Jun 2013 02:21:28 +0100

Senior Web Developer - Croydon £Excellent, private medical, pension, bonus scheme, life assurance, 25 days holiday and staff discount We currently have a brilliant opportunity for a Senior Web Developer within our Multi Channel team. The Senior Web Developer role is responsible for the development of Superdrug.com on the Hybris eCommerce platform. Part of this role will include developing and maintaining Superdrug.com on the Hybris platform, provide technical expertise, consultation and support to the business, researching, analysing and suggesting new Hybris platform functionality and managing upgrades and patches on the Hybris platform. Other responsibilities will include trouble-shooting and bug fixing on Hybris and associated applications, analysing, consulting and delivering technical solutions that support commercial activity and to mentor junior team members in Java and Object Oriented programming best practice. We are seeking a candidate who is an expert in Java technologies and has proven experience in delivering and supporting technical solutions in a strong commercial environment. Key skills must include: - Relevant professional experience in Java Development - Solid experience with Java, J2EE, JSP - Experience of enterprise e-Commerce development, ideally using Hybris - Expert in best practice HTML, CSS, JQuery and JavaScript - Familiar with Linux operation system and Tomcat - Expert in Eclipse, SVN and Ant - Excellent knowledge of W3C web standards and browser compatibility issues - Familiar with SQL and MySQL is beneficial. - Practical experience using with application frameworks (Spring), build automation (Ant) and Web Services (REST). 0.0000 Speciality: Web Developer. Location: Croydon, Surrey

Project Accountant

Fri, 14 Jun 2013 02:12:12 +0100

Mott MacDonald is a global management, engineering and development consultancy employing more than 14,000 staff working in 140 countries and with an annual turnover exceeding £1 billion. Our breadth of skills, services and global reach makes us one of the world's top players in delivering management, engineering and development consultancy solutions for our customers. Working as part of a small team within the management accounts function the project accountant will assist in the development of reporting and monitoring tools. Business Planning and Consolidation tool (BPC), a SAP product is our main budgeting tool. This requires maintenance and development to get full benefit for use in the company. Job Description Maintaining and enhancing the BPC system to ensure budgeting / forecasting cycles are provided for within the system to meet group requirements. Provide adequate end user training and support, via meetings, documentation, teleconferences and goto meetings Provide front line support for end user problems, ensuring the accuracy and integrity of the group budgeting module Loading of all budgets by sub division in local currency onto the Lawson financial accounting system from BPC, based on the group reporting structure. Maintain data transfers from the Lawson financial system to BPC, ensuring accuracy of data. Maintain communication with the end users to ensure feed back is obtained to enable further development and enhancements through each cycle. Gain familiarity with current monthly reporting processes in order to develop the BPC software into a monthly reporting system to replace much of the manually produced excel based reporting packages. Review alternate reporting packages to enhance current system capabilities and provide a better end user delivery of data. Maintain cover as required for the smooth and accurate close down of the Lawson activity ledger system for the Europe and Africa region during month end. Maintain contact with Group System department to ensure disaster recovery plans are up to date and tested. Be responsible for organising and implementing upgrades for the BPC product. Candidate Specification Previous experience of working in a commercial business Previous experience of developing or implementing software packages Qualified CIMA or ACCA accountant Good IT skills particularly in Excel and any report writer packages Attention to detail and accuracy Ability to complete tasks without direct supervision Ability to remain calm and think clearly when under pressure Ability to learn/absorb data quickly and retain information Pro-active approach to problem solving with the ability and confidence to react to situations expediently Proven communication and interpersonal skills across all layers of an organisation Ability to work as a team member or independently Willingness to be flexible and prepared to contribute to the company in other duties as required Experience of being a manager Mott MacDonald is an equal opportunties employer This job was originally posted as www.totaljobs.com/JobSeeking/Project-Accountant_job56676497 Location: Croydon, Surrey, Surrey, UK

Systems Analyst

Thu, 13 Jun 2013 02:54:10 +0100

A leading global insurance company has an immediate requirement for a SAP Systems Analyst to join them on a 12 month fixed term contract. This is an excellent opportunity to join one of the market leading Financial Services organisations as they undertake a long term global finance transformation project. The Finance Transformation includes a complete redesign of all finance systems and processes across the General Insurance operating segment. One of the key facilitators for the Finance Transformation is the implementation of a new finance suite of applications based on SAP technology. The functional areas in scope include General Ledger Consolidation, Insurance Technical Accounting, Collections Disbursements, and Reinsurance. You will play a key role in the design, build, test, and deployment of the solution for continental Europe. Working in conjunction with the Data Team Lead you will provide expertise in data quality, cleansing, conversion, and system integration to ensure that project milestones are met. Your key responsibilities will include, the functional design and testing of European Interface and Conversion objects into SAP, ensure that data integrity from Front-End to Back-End, provide support in terms of technical specification and build of Interface and Conversion objects, ensure all design documentation is maintained and updated, conduct data conversion and reconciliation activities during mock and production conversions and provide support during integrated project testing phases in terms of data provisioning and defect management To apply for this vacancy you must have excellent functional knowledge of SAP along with experience of an Integrated Systems Implementation and Country Roll-Outs. The successful candidate will have a strong finance IT systems background, with financial services strongly preferred and insurance a definite advantage. You must have knowledge of Data Management, Data Quality standards and be familiar with data design concepts and principles. You will already have experience for conducting user design and review sessions and running stakeholder agreement meetings. The role is based from the Croydon office and will involve some travel to the U.S. and select Europe locations. TDJ1305-384 - Systems Analyst is only one of many vacancies we are handling. The Alexander Lloyd Interim Division is currently enjoying huge amounts of success in placing Part-Qualified and Qualified Accountants (or Equivalent), Project Managers and Interim Management in assignments throughout the South of England. We also have many other jobs available, keep checking our website . 80000.0000 Speciality: Systems Accountant. Location: Croydon, Surrey

Track team Project Manager - RL-000459

Thu, 13 Jun 2013 02:08:16 +0100

Atkins is the largest engineering consultancy in the UK, the largest multi-disciplinary consultancy in Europe and the seventh largest design firm in the world. It is a FTSE 250 Company with a turnover of approx £1.4bn. It employs approximately 17,000 employees globally, of which 11,000 are UK based. We are looking for a Track Team Project Manager, based in our Croydon team to plan, organise, direct and control projects for both internal and external clients. Responsibilities Plan, organise, direct and control projects (£2.5 to £100k) through the project life cycle to both internal and external clients. Lias with Pway/Survey staff regarding delivery of projects Prepare cost estimates for proposed works Define Pway/Survey briefing details Prepare relevant safety paperwork i.e. Method statements, WPP, Task Brief to facilitate site access. Plan and organise all site access permissions needs i.e. , sabre Nos, access keys Brief survey team as to work requirement Lead a survey team on site if required using Total station, GPS, Level, Platform Gauge, Abtus Route Scan, AmbergGRP3000 Process survey data using SCC, Leica Geo Office and Starnet software Complete surveys drawings in Microstation Prepare Gauging sheets and SC0 data files for input to Clearoute Produce survey reports Deliver data to the client Keep abreast of current survey practise and development Requirements Qualifications Degree/HNC/HND or equivalent in a surveying based subject or equivalent. Essential Criteria Project management experience of projects c £2.5-100k An understanding orexperienceof Surveying or Pway Competent in use of Microstation Work as part of a site survey team as required undertaking surveys at times when access to the operational railway is possible including, daytime, night time and weekends as required. Working away from home as required. A full U.K. driving licence Desirable Criteria Membership of the RICS or equivalent professional body Hold relevant site safety certification for access to the railway, including Network Rail PTS, Network Rail COSS/IWA, Network Rail Core planner LU Entry Permit Safe system of work competency The Individual Good verbal communicator Good team member Able to work on own or as part of a small site team Steady temperament Attention to Detail Resourceful Able to take initiative Skilled in topographical survey/Pway processes and procedures. Able to undertake regular anti social hours working ie nights/weekends Should be committed to working towards RICS Chartership or equivalent Training Atkins develops individuals through a portfolio of training and development activities designed to help you make the best of your abilities and talents. These are reviewed with individuals through an annual appraisal process. We actively support staff in achieving corporate membership of relevant institutions. Atkins has been named as one of the top 50 employers for women for 2011. The listing recognises Atkins as an organisation that is committed to making the most of the women in our workforce. Rewards and Benefits Please refer to our website for details of our full benefits package. Right to Work The UK Government have taken steps to reduce net migration to the UK by limiting the number of overseas workers from outside the EEA coming to the UK for employment. Please note that whilst we are able to consider applications from overseas workers from outside the EEA ( who require a Tier 2 (General) visa) we can only employ them if we can provide evidence that there are no other suitable candidates for this vacancy from inside the EEA . We are passionate about collaborative working. Our people build lasting relationships. This job was originally posted as www.totaljobs.com/JobSeeking/Track-team-Project-Manager---RL-000459_job56612691 Location: Croydon, Surrey, Surrey, UK

Systems Analyst

Thu, 13 Jun 2013 02:07:13 +0100

A leading global insurance company has an immediate requirement for a SAP Systems Analyst to join them on a 12 month fixed term contract. This is an excellent opportunity to join one of the market leading Financial Services organisations as they undertake a long term global finance transformation project. The Finance Transformation includes a complete redesign of all finance systems and processes across the General Insurance operating segment. One of the key facilitators for the Finance Transformation is the implementation of a new finance suite of applications based on SAP technology. The functional areas in scope include General Ledger Consolidation, Insurance Technical Accounting, Collections Disbursements, and Reinsurance. You will play a key role in the design, build, test, and deployment of the solution for continental Europe. Working in conjunction with the Data Team Lead you will provide expertise in data quality, cleansing, conversion, and system integration to ensure that project milestones are met. Your key responsibilities will include, the functional design and testing of European Interface and Conversion objects into SAP, ensure that data integrity from Front-End to Back-End, provide support in terms of technical specification and build of Interface and Conversion objects, ensure all design documentation is maintained and updated, conduct data conversion and reconciliation activities during mock and production conversions and provide support during integrated project testing phases in terms of data provisioning and defect management' To apply for this vacancy you must have excellent functional knowledge of SAP along with experience of an Integrated Systems Implementation and Country Roll-Outs. The successful candidate will have a strong finance IT systems background, with financial services strongly preferred and insurance a definite advantage. You must have knowledge of Data Management, Data Quality standards and be familiar with data design concepts and principles. You will already have experience for conducting user design and review sessions and running stakeholder agreement meetings. The role is based from the Croydon office and will involve some travel to the U.S. and select Europe locations. TDJ1305-384 - Systems Analyst is only one of many vacancies we are handling. The Alexander Lloyd Interim Division is currently enjoying huge amounts of success in placing Part-Qualified and Qualified Accountants (or Equivalent), Project Managers and Interim Management in assignments throughout the South of England. We also have many other jobs available, keep checking our website www.alexanderlloyd.co.uk. This job was originally posted as www.totaljobs.com/JobSeeking/Systems-Analyst_job56609021 Location: Croydon, Surrey, Surrey, UK

Production Planner Engineer

Thu, 13 Jun 2013 02:27:47 +0100

The Production Planning Engineer role is a new role for my client which absorbs aspects of existing roles and adds an engineering focus to the general workshop support this role will deliver. As the Production Planning Engineer you will be responsible for the day to day planning of workshop activities, determining the order in which jobs are carried out, planning and communicating to sales when jobs will be complete, and ensuring all necessary paperwork is available for this. To do this close day to day liaison with sales is essential as well as keeping on top of workshop issues as they happen. The Production Planning Engineer will also support improvements to the Production process, in particular focusing on ensuring a closed loop of information is created with regard to warranty failures. This will require the successful candidate to create technical reports on boxes that have failed using information provided by the workshop to highlight areas that need improvement activity to ensure the level of warranty is minimised. The Production Planning Engineer will also supports the work carried out by Field Service Engineers, namely processing their jobs once complete to ensure all parts and charging information is correctly actioned, as well as using this as further feedback on warranty and quality issues to feed into workshop improvements. Specific Responsibilities Planning of workshop activity, using the sales requirements as an input to determine the most efficient plan to meet sales demand and stocking targets. Communicating to sales the completion dates for workshop activity on a regular basis as jobs progress through the day. Creation of production orders for each job and review of this once complete to ensure all labour and parts are recorded accurately. Liaison with Purchasing on any parts supply issues affecting delivery dates. Monitor progress of jobs through the workshop against the plan Monitoring of job performance to ensure that variances to standards are understood Review of information collected for warranty units, including ensuring that the workshop provides suitable information to allow meaningful reports to be recorded for the failure modes of warranty units. Liaison with Field Service Engineers to ensure their jobs are processed properly within the ERP system and internal warranty databases. Pulling together of failure information from workshop and field service activity to allow improvement activity to be identified to mitigate further warranty exposure. Deputise for the Workshop Manager in his absence Other duties as assigned from time to time. Must have the following: Degree or Engineering background is essential Production control / planning experience is essential Excellent Microsoft Office skills required Experience of an ERP system essential Navision ERP system desirable (but not essential as training will be given) Ability to work accurately under pressure and to tight deadlines EXCELLENT BENEFITS WORKING FOR THIS ORGANISATION 28000.0000 Speciality: Aviation. Location: Croydon, Surrey

iTrent Business Objects Report Writer

Tue, 18 Jun 2013 03:23:18 +0100

Seeking an expereinced iTrent Business Objects Report Writer, To produce reports from MidlandHR’s iTrent 10.7.2 using Business Objects XI. Working closely with the HR Systems and Establishment teams, production of reports and publications is required which will be scheduled for regular distribution. Essential Knowledge and Experience: Knowledge of Human Resources Management System from both a technical and functionality perspective. Awareness of data management issues and data maintenance requirements. At least 2 years experience working with iTrent Release 10 and the iTrent Business Objects Universe. Proven track record maintaining data and system administration configuration within iTrent. Experience of creating and scheduling Business Objects Publications. Experience working with multiple quires within single reports, and handling the exceptions these produce. Excellent data analysis experience using Microsoft Excel to validate data and reports. 305.2200 Speciality: Other IT & Telecoms. Location: Croydon, Surrey

Senior Pensions Administrator Scheme Events

Sat, 15 Jun 2013 05:19:55 +0100

This well established and recognised Employee Benefits consultancy is a seeking a Senior Pensions Administrator to join one of their teams and focus on scheme events The Role The purpose of this role for a Senior Pensions Administrator (Scheme Events)is to provide a full pensions administration service to clients and customers in an accurate, efficient and timely manner. Responsibilities will include: - To take responsibility for the quality of individual and teamwork produced. - To only carry out the value work - To suggest changes required to the system to reduce variation in process measurements. - To highlight problems impacting on the performance of the system. - To provide data required for process capability measures. - To understand the customer demand and respond accordingly. - To participate in regular team meetings to refine process flows and give input to identify the causes of variation in the process capability measures. - To support, coach and act as a buddy to new or junior members of the team The Person To be considered for the Senior Pensions Administrator (Scheme Events)role you will need DC DB pensions experience, relevant experience with exposure to technical issues relating to pension scheme legislation and have experience of supporting junior staff regarding technical knowledge. To be competent with handling scheme events you'll be expected to have experience of using SQL, pension increase/producing benefit statements and at a Intermediate/advanced level of word/excel/access. The Benefits They will provide you with a unique springboard for your career development and is inclusive of a highly desirable benefits package PRH1306-211 - Senior Pensions Administrator (Scheme Events)is only one of many vacancies we are handling. Alexander Lloyd is a specialist within Financial Services recruitment. Areas of expertise include IFA, tied advisors, employee benefits, Compliance, pensions, group risk, paraplanners, sales support, TC etc. We predominately focus on London, Surrey, Sussex and Kent, although we have also been highly successfully in offering national solutions. Please continue to check our website for any other roles which may be of interest. 25000.0000 Speciality: Pensions. Location: Croydon, Surrey

Senior Pensions Administrator Scheme Events

Fri, 14 Jun 2013 02:21:01 +0100

This well established and recognised Employee Benefits consultancy is a seeking a Senior Pensions Administrator to join one of their teams and focus on scheme events The Role The purpose of this role for a Senior Pensions Administrator (Scheme Events)is to provide a full pensions administration service to clients and customers in an accurate, efficient and timely manner. Responsibilities will include: - To take responsibility for the quality of individual and teamwork produced. - To only carry out the value work - To suggest changes required to the system to reduce variation in process measurements. - To highlight problems impacting on the performance of the system. - To provide data required for process capability measures. - To understand the customer demand and respond accordingly. - To participate in regular team meetings to refine process flows and give input to identify the causes of variation in the process capability measures. - To support, coach and act as a buddy to new or junior members of the team The Person To be considered for the Senior Pensions Administrator (Scheme Events)role you will need DC DB pensions experience, relevant experience with exposure to technical issues relating to pension scheme legislation and have experience of supporting junior staff regarding technical knowledge. To be competent with handling scheme events you'll be expected to have experience of using SQL, pension increase/producing benefit statements and at a Intermediate/advanced level of word/excel/access. The Benefits They will provide you with a unique springboard for your career development and is inclusive of a highly desirable benefits package PRH1305-399 - Senior Pensions Administrator (Scheme Events)is only one of many vacancies we are handling. Alexander Lloyd is a specialist within Financial Services recruitment. Areas of expertise include IFA, tied advisors, employee benefits, Compliance, pensions, group risk, paraplanners, sales support, TC etc. We predominately focus on London, Surrey, Sussex and Kent, although we have also been highly successfully in offering national solutions. Please continue to check our website for any other roles which may be of interest. 25000.0000 Speciality: Pensions. Location: Croydon, Surrey

Pensions Administrator

Thu, 13 Jun 2013 02:54:59 +0100

This well established and recognised Employee Benefits consultancy is a seeking a Pensions Administrator to join one of their teams The Role The purpose of a Pensions Administrator is to provide a full pensions administration service to clients and customers in an accurate, efficient and timely manner. This particular role will be focusing on DB schemes for multiple clients. Responsibilities will include: - To take responsibility for the quality of individual and teamwork produced. - To only carry out the value work - To suggest changes required to the system to reduce variation in process measurements. - To highlight problems impacting on the performance of the system. - To provide data required for process capability measures. - To understand the customer demand and respond accordingly. - To participate in regular team meetings to refine process flows and give input to identify the causes of variation in the process capability measures. - To support junior members of the team The Person To be considered for the Pensions Administrator role you need pensions experience, exposure to technical issues relating to pension scheme legislation, Advanced Excel skills, good standard of general education (GCSE/A level or equivalent) to include a high level of numeracy and literacy, The Benefits They will provide you with a unique springboard for your career development and is inclusive of a highly competitive benefits package PRH1305-398 - Pensions Administrator is only one of many vacancies we are handling. Alexander Lloyd is a specialist within Financial Services recruitment. Areas of expertise include IFA, tied advisors, employee benefits, Compliance, pensions, group risk, paraplanners, sales support, TC etc. We predominately focus on London, Surrey, Sussex and Kent, although we have also been highly successfully in offering national solutions. Please continue to check our website for any other roles which may be of interest. 18000.0000 Speciality: Pensions. Location: Croydon, Surrey

ICT Technical Consultant

Tue, 18 Jun 2013 03:12:13 +0100

Seeking an experienced ICT Technical Consultant, Role Purpose: Manage and deliver a high performing and effective systems development team service aligned with the ICT strategy and the Information Management strategy Manage, implement and support ICT development through the application of a range of skills including: 2nd and 3rd line applications support Software development and testing Database administration Backups and disaster recovery (in-house hosted) Complex systems administration Report writing Systems analysis, design and programming Development project management Training needs analysis and design Resourcing (internal, contracted, external) Requirements specification and process design Testing and implementation Maintain a high quality approach to systems development through the application of strategies, standards, policies, methodologies, systems analysis, software, quality assurance, testing, implementation and application support Provide a professional, proactive and commercially focused approach to systems development services across all council departments through the agreed service standards set out in the service transformation Performance Agreement (to be developed). Dimensions Budget - no responsibility Staff - no line management responsibilities Complexity - medium in providing assigned systems development activities within agreed timescales. Essential knowledge: Good knowledge of systems analysis and development, including - requirements definition, process charting, structured methods, prototyping, module and integration testing, software quality reviews, implementation and handover Good knowledge of at least 3 of the following: Development methodologies such as Waterfall, RAD and Prototyping methods Microsoft development framework, architecture, tools and programming languages Oracle development, architecture and tools Development tools and programming methods for web services, with particular emphasis on Microsoft development Reporting and data extraction tools such as Business Objects, Crystal and Discoverer Legacy development tools such as DataEase, Sybase, Dbase, Foxbase, Ingres. Knowledge of database design and SQL databases Knowledge of information governance issues including data protection, freedom of information and data security Up-to-date knowledge of new technology and development tools Intellectual capacity to demonstrate or acquire an understanding of the broader operating context of the Client Evidence of ongoing and relevant professional development Essential experience: 2 years systems development experience working in ICT industry A good track record in change management involving systems design, development, project management and service delivery Experience of regularly developing a range of ICT products including systems, programs, processes, procedures, data outputs, test plans and user guides. Experience of system procurements and implementation, including public and private-sector partners and third parties Experience of bespoke development, providing interfaces with and reporting tools for packaged solutions A good track record in developing usable ICT solutions across various ICT platforms and services. Qualifications: Advanced level educational achievement or equivalent practical experience Membership of professional body (eg, BCS, TiF, etc) MCSE desirable This a temp job which should start 20th May 2013 and ends 15/Nov/2013. Could extend 180.7200 Speciality: Other IT & Telecoms. Location: Croydon, Surrey

Financial Controller

Tue, 18 Jun 2013 02:59:22 +0100

Our client a rapidly expanding financial services group are now looking to take on a Financial Controller. You will be responsible for leading the financial accounting, reporting and control activities and ensure they are carried out efficiently, effectively and in line with best practice. Reporting to the Finance Director, you will take control of the finance function on a day to day basis, weekly and monthly management reporting, capital expenditure, review operational expenditure, manage financial relationships, budget forecasting and preparation in line with financial planning and analysis, ensure accounting policies comply, manage the integration of any new accounting systems related to the products, ensure the system supports all reporting and data analysis, control all tax matters, lead and develop the finance team. The ideal person will be ACA/ACCA, practice trained and qualified, with 5 years PQE, excellent academics and upto date technical knowledge of UK GAAP and IFRS. A recent proven track record of financial control in an SME environment, prior involvement in planning, budgeting and forecasting, persuasive, determined and able to work under pressure. This is a hands on role and therefore requires someone happy to do the nitty gritty as well as the higher level work. 65000.0000 Speciality: Financial Controller. Location: Croydon, Surrey

Senior Pensions Administrator

Sat, 15 Jun 2013 06:47:20 +0100

This leading consultancy is seeking a Senior Pensions Administrator to join their department. The Role As a Senior Pensions Administrator you need to complete projects for the discontinuance of DB and DC pension Schemes. Perform complex pensions calculations as needed (including PPF scale-backs for pensioners, enter pensions data and answer complex enquiries to the required standard using automated and non-automated manual/system processes across a wide range of scheme and member events. Active peer review and checking work, processes, procedures and audit controls in accordance with company standards and processes to achieve targets based on agreed client delivery dates. The Person To be considered for the Senior Pensions Administrator role you will need pensions administration experience covering DB / DC schemes. Knowledge of discontinued schemes is advantageous and any project delivery work would also be desirable. Ideally you will be progressing towards QPA / PMI qualifications. Excellent interpersonal and communication skills, both written and verbal are also essential. The Benefits A excellent opportunity to join this reputable organisation and join a interesting and challenging pensions department. Should you be the successful applicant you will have a competitive salary and excellent employee benefits. PRH1306-86 Senior Pensions Administrator is only one of many vacancies we are handling. Alexander Lloyd is a specialist within Financial Services recruitment. Areas of expertise include IFA, Advisors, Employee Benefits, Compliance, Pensions, Group Risk, Paraplanners, Sales Support, TC etc. We predominately focus on London, Surrey, Sussex and Kent, although we have also been highly successfully in offering national solutions. Please continue to check our website for any other roles which may be of interest. 27000.0000 Speciality: Pensions. Location: Croydon, Surrey

Project Quantity Surveyor - RL-000748

Sat, 15 Jun 2013 03:15:20 +0100

Atkins has a unique place in the UK Rail sector where we are both a major supplier to Network Rail on design and build signalling and communications contracts as well as being a multi functional design engineer covering all the rail engineering disciplines either direct to the infrastructure owner or via a contractor. We are supporting the growing investment in the industry and are proud to have been awarded in recent months two major signalling frameworks in the south east of England as well as major contracts such as HS2 and the Stafford Area Improvement Programme the latter being managed by Network Rail using the BS11000 Collaborative Working Framework. There are other significant opportunities, not least in the area of Rail Electrification. Engineering excellence and assured delivery are key components of our success as is providing value to our customers and shareholders and the commercial function is an integral part of our management team. Due to continued growth we are now looking for a Project Quantity Surveyor to support key projects in the South East. This is a high profile role within the rail division and we foresee the potential for the successful applicant to rapidly develop into the role of Senior Quantity Surveyor within the SouthEast region. Responsibilities Ensure timely submission of all contractual notices and supporting data including robust payment applications Lead the Change Control Process and seek early resolution of contract changes, including providing timely substantiation and quotes to the client and completing Change Progress Reports for internal reports Assist Project Management teams with advice and contractual support for project issues Administering Subcontract Accounts including Subcontractor Payments and Subcontractor Changes Support the bidding process including the negotiation to ensure compliance with the company’s procedures and favourable contract terms and conditions Liaise with project support functions such as Finance, Supply chain and Risk to ensure an all round commercial service is maintained Input into internal and external commercial periodic reporting functions Providing reconciliations of cost against value Identification of any claims / delay matters arising on site and providing support in the documentation, compilation, evaluation and negotiation of any claims issues arising. Ensure that adequate records are maintained in respect of project issues and commercial management processes Support Atkins Work Package Management process ensuring variances between planned budget expenditure and incurred costs are identified and appropriate action taken to minimise costs and liabilities and that an accrual based liability system is maintained Ensure insurance issues are managed in accordance with procedures Timely notification to Insurers on any insurance matters arising Any other tasks assigned by Senior Management Essential requirements A BSc in Quantity Surveying (or equivalent) Is a member or is working towards becoming a member of RICS (or equivalent) Proven experience working in the construction industry A background in Design and Build Contracting Excellent interpersonal skills which will allow you to interact with our clients on a day to day basis and represent Atkins in a professional manner at all times in client facing roles. The ability to fulfil a challenging role with a view on career progression to Senior Quantity Surveyor A willingness to continue to develop your career through our structured training programme. Commensurate IT skills Desirable requirements Knowledge/experience of the rail industry Training Atkins develops individuals through a portfolio of training and development activities to help you make the best of your abilities and talents. These are reviewed with individuals through an annual appraisal process. We actively support staff in achieving corporate membership of relevant institutions. Reward and Benefits Please refer to our website for details of our full benefits package Right to Work The UK Government have taken steps to reduce net migration to the UK by limiting the number of overseas workers from outside the EEA coming to the UK for employment. Please note that whilst we are able to consider applications from overseas workers from outside the EEA (who require a Tier 2 (General) visa) we can only employ them if we can provide evidence that there are no other suitable candidates for this vacancy from inside the EEA. Atkins recognise that there are many well qualified people who are looking to further their career in engineering, but who cannot commit to full time employment. We support flexible working arrangements and are interested to discuss how we can accommodate individual requirements. We are passionate about collaborative working. Our people build lasting relationships. This job was originally posted as www.totaljobs.com/JobSeeking/Project-Quantity-Surveyor---RL-000748_job56754529 Location: Croydon, Surrey, Surrey, UK

DEPUTY MANAGER - CONTRACT CATERING

Sat, 15 Jun 2013 02:39:23 +0100

Great opportunity to join one of the UK's leading catering, FM and hospitality organisations in a high profile role with a wide span of autonomy. The Company: My client is one of the UK's leading catering and hospitality specialists. They operate across a variety of sectors providing mostly catering, FM and hospitality services. Contract catering organisations are an outsourced solution adopted by any of the UK's largest companies such as Banking, Retail, Business Industry, Healthcare, Education etc. Job Role - Deputy Manager - Contract Catering: As a Deputy General Manager you will also have to liaise with, and build excellent relationships with various stakeholders and you will need to support the General Manager in managing the business area effectively and ensure the best service, quality and KPI delivery across a seven day week operation. In the capacity of a Deputy General Manager you will: Build, develop and motivate your team to deliver the very best service and quality to the client Work closely with the General Manager to ensure a smooth introduction of new services and initiatives Be knowledgeable about all health, safety hygiene matters and drive these high standards through the team Implement and monitor the effective use of the Food Safety Management System. Have experience in organising and managing high profile conference and banqueting events Support in maximising profit and business opportunities within your contract Assist with change management/people management Develop the service offer and client relationship to grow the business areas covered under the contract Be comfortable with PL accounts and be able to manage cost and resources to deliver profit and margin targets Ensure all of your team is engaged, motivated and passionate about delivering the service that is expected Key Attributes - Deputy Manager - Contract Catering: Excellent communication and listening skills Commercially very astute and is always looking for ways to maximise business returns Build excellent relationships with internal stakeholders and clients Expert at delivering results through your team, acting as coach, mentor and motivator Understands the difference between management and leadership and displays qualities aligned to the latter Results orientated with impeccable standards around quality, service and presentation Is positive, articulate and polished, and knows how to professionally interact with clients within their environment Expert at adapting style and behaviour to meet the needs of the situation Computer literate, numerate with very good verbal and interpersonal skills Experience of event catering Detail2Leisure is a division of Detail 2 Group Limited and acts as an employment agency. We are the chosen recruitment partner for many of the UK's leading hospitality leisure companies. This job was originally posted as www.totaljobs.com/JobSeeking/DEPUTY-MANAGER---CONTRACT-CATERING_job56586917 Location: Croydon, Surrey, Surrey, UK

Commercial Finance - Franchise Opportunity

Sat, 15 Jun 2013 02:21:03 +0100

Job Reference: JO8062 Salary: Unlimited Earnings Job Type: Asset Finance, Business Banking, Commercial Banking, Consumer Finance, Corporate Banking, Credit Insurance, Factoring Inv Discounting, Motor Finance, Motor Fleet, Property Finance, Trade Finance Location: London (Central), London (North), London (East), London (South), London (West), South East, Thames Valley, East Midlands, West Midlands, North East, North West, North, East Anglia, South West, South Coast, Wales (North), Wales (South), Scotland, Northern Ireland, Republic of Ireland Our Client is one of the fastest growing Commercial Finance Brokerages in the UK. Established for over 10 years they are looking for committed professionals, already operating in the Asset Finance or Motor Finance or Invoice Finance or Banking sectors. Presently you may be working for a mainstream funder, a bank or even an independent brokerage. Apart from your time and commitment no investment is required from you. On joining the team you will be given a 2-week face-to-face induction where you will learn how to utilise your exiting contacts to start growing your own Commercial Finance Business. In addition you will be shown how to log in to use the Groups IT system providing a source of new internally generated leads. As an Associate of the business, leads are provided from the Groups Telemarketing team who are constantly scouring the UKs Business community for leads. This is an exciting opportunity to develop your own business without the risk of doing it completely on your own. As an Associate you will be given all the tools to set up your own business using and tried and tested methodology. If you are interested please feel free to email a Cv or overview of your experience or call Andrew Mitchell on 07899 902807 for further details. This job was originally posted as www.totaljobs.com/JobSeeking/Commercial-Finance---Franchise-Opportunity_job56583706 Location: Croydon, Surrey, Surrey, UK

Senior Pensions Wind up Administrator

Fri, 14 Jun 2013 13:31:29 +0100

This global leader, which prides itself on enhancing financial and retirement security, has a global workforce of more than 15,000 employees. You will be required to provide support to the Team Manager, working as part of a team completing Pension Scheme events to ensure an accurate, reliable and high standard of administration service for designated Discontinued Schemes wind up/PPF events. The Senior Pensions Wind up Administrator will perform complex pensions’ calculations (including PPF scale-backs for pensioners’, enter pensions data and answer complex enquiries to the required standard using automated and non-automated manual/system processes across a wide range of scheme events. You will also provide support and guidance to Pensions Administrators and where appropriate attend Trustee/PPF meetings with the Team Manager. Other duties will involve undertaking ad hoc projects and ensuring all project work as allocated is carried out in accordance with the agreed project plan and timetable. In return they are offering competitive salaries and benefit packages, plus the opportunity to progress your career and study for professional qualifications within a supportive environment. Ashe Consulting is an Executive Search Selection firm specialising in Financial Services Recruitment focusing primarily on the London and the South East area. Areas of expertise include Actuarial, Investments, Group Risk Healthcare, Employee Benefits, In-House Pension Schemes, Third Party Pensions Administrators / Consultancies, Pensions Software Systems Pensions Payroll / Accounts. 0.0000 Speciality: Pensions. Location: Croydon, Surrey

TECHNICAL SUPPORT ENGINEER

Fri, 14 Jun 2013 03:03:29 +0100

CALLING ALL TECHNICAL SUPPORT ENGINEERS!! CALLING ALL TECHNICAL SUPPORT ENGINEERS!! My South London based client is a provider of award-winning radio broadcasting equipment to customers around the globe. They strive to be creative, innovative and produce ground-breaking products to their market! Due to continued growth, they are now looking for a talented Technical Support Engineer to join their team. You will ensure that strong relationships are built and maintained with customers by providing outstanding technical support. You will possess the ability to produce technical documentation and, being a 'hands-on’ role, you will also have the responsibility of fault finding, repairing returned products and completing final testing before they are sent out. You will need to come from an electronics background with an understanding of PCB design and layout, with strong communication skills to liaise with customers. Job Description Providing 1st class customer support and monitoring the support system Producing technical documents such as trouble shooting guides and technical datasheets Ensuring products meet their technical specification Competent soldering, preparing prototypes and repairing faulty products Designing and producing new testing procedures to enhance product quality and reliability Essential Candidate Skills Hardware debugging using oscilloscopes, spectrum analysers and other test equipment Highly competent soldering, especially SMD reworking Great attention to detail and focus on quality Organised working, with the ability to perform under time-scale pressure, while maintaining quality output Self-motivated Good communication skills, ability to understand and discuss complex ideas and participate in technical discussions Desirable Candidate Skills Test scripting development MS Visual Basic RF test (VHF UHF) Experience in writing technical documentation In return is a highly competitive salary and excellent benefits package. This is a wonderful opportunity to join a progressive organisation offering strong long term career potential. INTERESTED?? Contact me NOW for further information 22000.0000 Speciality: Technical Support. Location: Croydon, Surrey

Pensions Team Manger

Fri, 14 Jun 2013 02:57:39 +0100

This world leader in risk management, insurance broking, reinsurance, employee benefits and HR consulting services, is currently seeking an experienced Pensions Team Manager to join one of their Pensions teams. The purpose of the role is to ensure that Clients and Members needs are fully captured and the operation is organised to meet those requirements. Where appropriate hold meetings with Clients to capture requirements and discuss improvements in the delivery of the work and to facilitate solutions to continuously improve the performance of the operation. The successful Pensions Team Manager will need to react to and implement improvements to the way work is delivered to improve the value of the work and be involved in and support the team in the day to day work. You will conduct team meetings, develop staff member’s skills and competencies to work in a client and customer focussed environment and identify development/ training needs and coach/train within the team. Other duties will involve ensuring that the technical information is maintained and co-ordinated, capturing measures on a regular basis update control charts for weekly discussion and testing changes to the operating system and implement across team(s) following successful testing. You will also need to have relevant experience of Pensions with exposure to technical issues relating to pension scheme legislation and be able to manage the budget and costs for the team. This is a fantastic opportunity to become part of a thriving team within a well respected organisation. Ashe Consulting is an Executive Search Selection firm specialising in Financial Services Recruitment focusing primarily on the London and the South East area. Areas of expertise include Actuarial, Investments, Group Risk Healthcare, Employee Benefits, In-House Pension Schemes, Third Party Pensions Administrators / Consultancies, Pensions Software Systems Pensions Payroll / Accounts. 40000.0000 Speciality: Pensions. Location: Croydon, Surrey

IFA Sales Support Consultant

Thu, 13 Jun 2013 02:55:46 +0100

One of the UKs leading Financial Services organisations is looking for an experienced IFA Support Consultant to promote their online servicing proposition through building relationships with key accounts and providing on going training and support to Financial Advisers and back office staff. Role responsibilities Build strong internal and external relationships with IFAs and their back office staff as well as other relevant departments Conduct presentations to IFAs, highlighting the benefits of the Company’s software and systems Provide training, feedback and support on the E-service systems to the back office staff of IFAs Establish a contact strategy with high value accounts back office staff and arrange proactive regular visits Maintain the required KPIs of activity, panel coverage and e-usage Regularly update the New Business Information System regarding IFA communication Seek out sales opportunities for the sales force wherever possible Assist in the preparation and delivery of branch roadshows and seminars The successful candidate will possess substantial IFA sales support experience within Financial Services and be confident in providing feedback and training to Financial Advisers. You will have a thorough understanding of back office systems and online tools and be a confident presenter. Suitable candidates will be working towards the Diploma in Financial Planning and have a current driving licence. 19000.0000 Speciality: Sales Support. Location: Croydon, Surrey

Collections Agent

Thu, 13 Jun 2013 02:47:19 +0100

Organisation Description A position has become available for a collections officer to join the consumer loan division at a well established specialist lender company. The company is an established specialist lender, loan servicer and acquirer of a range of assets. A FTSE250 company with a market capitalisation of circa £500 million, they are an Investor in People, and employ over 700 people mainly based at the Solihull and Shirley offices. Job Description The role of collections officer is to effectively recover monies due to the consumer loans portfolios. This will involve dealing with both verbal and written communication with customers on aspects relating to debt recovery activities on their loans. Duties and Responsibilities:- Contacting customers via the telephone, with a view to establishing and implementing a payment plan to repay arrears Updating the Computer Assisted Collection System (CACS) with full details relating to customer calls and arrangements made Monitoring customer payment plans Obtaining monies due on a face to face basis, as and when required Liaising with third party field agencies and outsource collection companies Liaising with customer representatives such as the CAB, Solicitors and Debt Management Companies Person Specification An excellent and polite telephone manner Knowledge of computerised administration systems The ability to work on your own and to use your own initiative in prioritising your daily workloads Previous customer service/collections experience Grade C or above GCSE or equivalent in English and Mathematics A proactive and positive attitude towards helping customers who are experiencing financial difficulties An ability to communicate at all levels with good verbal and written communication skills Reed Specialist Recruitment Limited is an employment agency and employment business 16500.0000 Speciality: Collections. Location: Shirley, West Midlands (Region)

DEPUTY MANAGER - CONTRACT CATERING

Wed, 12 Jun 2013 01:08:59 +0100

Great opportunity to join one of the UK's leading catering, FM and hospitality organisations in a high profile role with a wide span of autonomy. The Company: My client is one of the UK's leading catering and hospitality specialists. They operate across a variety of sectors providing mostly catering, FM and hospitality services. Contract catering organisations are an outsourced solution adopted by any of the UK's largest companies such as Banking, Retail, Business Industry, Healthcare, Education etc. Job Role - Deputy Manager - Contract Catering: As a Deputy General Manager you will also have to liaise with, and build excellent relationships with various stakeholders and you will need to support the General Manager in managing the business area effectively and ensure the best service, quality and KPI delivery across a seven day week operation. In the capacity of a Deputy General Manager you will: Build, develop and motivate your team to deliver the very best service and quality to the client Work closely with the General Manager to ensure a smooth introduction of new services and initiatives Be knowledgeable about all health, safety hygiene matters and drive these high standards through the team Implement and monitor the effective use of the Food Safety Management System. Have experience in organising and managing high profile conference and banqueting events Support in maximising profit and business opportunities within your contract Assist with change management/people management Develop the service offer and client relationship to grow the business areas covered under the contract Be comfortable with PL accounts and be able to manage cost and resources to deliver profit and margin targets Ensure all of your team is engaged, motivated and passionate about delivering the service that is expected Key Attributes - Deputy Manager - Contract Catering: Excellent communication and listening skills Commercially very astute and is always looking for ways to maximise business returns Build excellent relationships with internal stakeholders and clients Expert at delivering results through your team, acting as coach, mentor and motivator Understands the difference between management and leadership and displays qualities aligned to the latter Results orientated with impeccable standards around quality, service and presentation Is positive, articulate and polished, and knows how to professionally interact with clients within their environment Expert at adapting style and behaviour to meet the needs of the situation Computer literate, numerate with very good verbal and interpersonal skills Experience of event catering Detail2Leisure is a division of Detail 2 Group Limited and acts as an employment agency. We are the chosen recruitment partner for many of the UK's leading hospitality leisure companies. This job was originally posted as www.caterer.com/JobSeeking/DEPUTY-MANAGER---CONTRACT-CATERING_job56604433 Location: Croydon, Surrey, Surrey, UK

Software Support Assistant with The Software Bureau Limited-485

Thu, 11 Apr 2013 01:47:30 +0100

Overview Provide technical assistance to our customers in the use of our proprietary software products. Answer questions and resolve software queries to our customers via telephone, email, web meetings and on occasion, at the customer premises. The person will work as part of a small support team servicing the needs of those customers. Requirements The individual will be customer focussed, patient, be able to work under pressure and keen to learn. Good knowledge of common office software applications such as Microsoft Word, Excel and Outlook is required. Job Function The role will involve being a point of contact for our software users requiring assistance, support and advice on using our products. Responsibilities Customer Support Receive user support emails and phone calls and deal with accordingly, in a professional, timely and empathetic manner Log all client contact onto our email/CRM system Log and report issues including software failures, bugs, etc. Report progress on any bug fixes and software patches to users where appropriate Software Learn and keep up to date with software developments for all products Liaise with the Client Services Manager regarding progress of new functionality, patches and bug fixes Process updates to indexed suppression data Be aware of industry developments that may affect the software or the company (Data protection, postal deregulation, industry suppression files etc) Feedback suggestions and recommendations from users about potential new features and functionality 6240.0000 Speciality: IT & Telecoms. Location: Croydon, Surrey

Nursery Nurse Room Leader Needed - Pre-School

Tue, 21 May 2013 01:45:57 +0100

Fennies Day Nurseries Group is looking for an enthusiastic and experienced Room Leader for the Pre-School Room at our South Croydon Nursery. Regarded as the leading Childcare Provider in the Croydon Area this is an ideal opportunity for an experienced Room leader looking for a new challenge at an established and large nursery group. Main Responsibilities To stimulate and interact with each individual child, To assist with the running of the nursery and lead within the room, To liaise with parents with regards to children’s progress, To attend staff meetings and courses as required, To undertake supervision of NVQ students and Apprentices, To use the EYFS effectively, To work actively using the key person system, To mentor team members with training needs. You will also need to have the following qualifications, training and experience An NVQ, CYPW or equivalent Level 3 Qualification At least 1 year’s experience in a role supporting other staff. Excellent knowledge and understanding of the EYFS. Thorough experience managing the Key Persons System, Observations and Assessments. Experience with SEN, diversity and inclusion an advantage. Qualifications or Training in Health Safety and Food Hygiene. Up to date First Aid and Safeguarding Qualifications. Fennies follows a Safer Recruitment and Selection Process and you will be expected to pass a full / enhanced CRB check prior to employment. The Company will pay for completion of this. Our Selection process is as follows Initial application via CV and application form, initial telephone interview, face to face interview, work trial, clearance of 2 Employer References, Clearance of Enhanced CRB. Fennies is commited to Safeguarding and promoting the welfare of children and expects all staff and volunteers to share this commitment. Fennies Day Nurseries Ltd is an equal opportunities employer. We value the skills and perspectives that a diverse and representative workforce bring to us and recognise that this will enable us to meet our objectives. 15500.0000 Speciality: Nursery. Location: South Croydon, Surrey

Business Intelligence (BI) Manager - East Croydon

Fri, 14 Jun 2013 01:42:05 +0100

We are looking for a strong Business Intelligence (BI) Manager to join our Head Office team in Croydon. This newly created role will report to the IT Director. The Business Intelligence Manager will be responsible for the overall quality of reporting, structure of and management of data processes, analytical and reporting solutions within the organisation. Please be aware that from time to time the BI Manager will be required to work out of hours to see through projects to completion Nature and Scope Design and manage the implementation of and the ongoing development of a business intelligence system that enables fact-based decision making and ad hoc analysis and insight generation. Management (and selection) of outsourced partners to deliver development Collaborate with end users, for example retail, operations and support staff, to identify their needs and the opportunities for improved data management. The required candidate will also be responsible for the delivery of analytical and reporting systems whilst insuring high levels of data integrity and availability. Working to develop and implement the structure for all relevant business departments in order to maintain a BI platform Manage the existing BI solution at Oakam. The post holder will be required to implement and measure the day to day operation of the system and the use of the BI platform, according to business needs. Ownership of the integrity of the data (that all numbers used are define and are correct to this definition) Performance Measurable - KPI’S Accuracy, timeliness and consistency of data Effective selection and management of third parties. Ability of data to drive operational performance through the quality of data presented. To be considered for this role you must have proven track record of design and delivery of BI implementation projects within a similar size and type of organization. You need full project life cycle experience from the requirement gathering stage through to the building, testing and reviewing processes. You must be able to manage people and be capable of building strong cross functional and customer based relationships. Experience gained within the retail sector is desirable. You must be able to take an autonomous decision and be appropriately reactive on a daily basis to IT related problems. You need the ability to analyse and review client business data to identify key indicators. Budget experience will be essential. You must have: Minimum of 3 years in a similar role Microsoft BI tools (reporting services, SQL server 2005 8) SSRS and SSIS Experience with Data Warehousing. Experience of implementing and effectively using data modelling techniques and tools is desirable ETL development. 42000.0000 Speciality: Business Analyst. Location: East Croydon, Surrey

International Co-ordinator - English, Arabic and French Speaker

Fri, 07 Jun 2013 02:01:51 +0100

Job title: International Co-ordinator - Arabic and French Speaker Salary: £18,500 Location : Croydon, Crystal Palace, Thornton Heath Skills : Fluent English, Arabic and French spoken, ability to prove translation between French to English, as well as, Arabic to English. Ability to communicate effectively over the phone and via written correspondence in Arabic and French, Sensitive and empathetic approach, strong telephone manner The Role The purpose of this role is to manage a service whilst providing a sympathetic and efficient understanding of the needs of the customer. Answer telephones to respond to customers dealing with general customer enquiries, invoice questions and customer complaints. Project a professional company image through phone interaction Viewing deceased and taking photos where required, prior to transportation outside of the UK Some weekend and Bank Holiday rotational cover required. Speak on the phone with customers with a professional and efficient attitude but with a sympathetic and understanding attitude Place data on computer system and use this system to identify, research and resolve customer issues Provide customers with service information and identity, research and resolve all queries and issues Up sell products and services Transfer customer calls to appropriate staff where necessary Complete and maintain call logs on the system Research billing issues and refer to appropriate department Close files when finalised Promote the company at exhibitions, chamber meetings, visits to Embassies and social networking Updating International Regulations Updating bible Communicating with Call Centre on a daily basis Make recommendations for process improvements The Candidate The ideal candidate will be fluent speaking and writing in English, French and Arabic. You will have strong communication skills and have the ability to sympathetically deal with customer queries. Strong communication skills Language skills, in particular French and Arabic, with experience in dealing with people of different cultures Natural ability to build and maintain relationships with colleagues, suppliers and customers Ability to instil confidence in customer’s eyes Enthusiastic and self-motivated with a can-do attitude Computer literate Excellent attention to detail Flexibility with working hours and cover Due to the amount of CVs we receive we will only be able to contact you if your application is successful. YourRecruit (UK) Ltd does not discriminate on the grounds of age, race, gender or disability and complies with all relevant UK legislation. 18500.0000 Speciality: Customer Service Advisor. Location: Selhurst, Surrey

Warehousing Operations Manager

Sat, 15 Jun 2013 02:17:49 +0100

Warehousing Operations Manager Croydon £26,000 to £30,000 per annum Permanent Role Responsibilities: Employee Management: To rota the employees within the Warehouse and direct their daily operations to ensure maximum efficiency To work with the Site Manager to ensure Team Leader Supervision where required To review holiday and sickness records for Team Leaders and identify to the General Manager any trends To conduct Team Leader inductions into the company To ensure continuous and bespoke training is received and recorded for all Team Leaders and Teams to ensure they have the skills and knowledge to fore fill their roles To recruit warehouse team members with the General Manager To submit staff wages sheet to the General Manager for authorisation To oversee the performance reviews given by Team Leaders to their teams and review to ensure best practice To deal with any staffing issues that arise Health and Safety: To complete Risk and Fire Risk Assessments of the Warehouse every 6 month to ensure a safe working environment To ensure that Health and Safety training is given to all new employees to ensure safe working practices To complete Incident Reports To conduct fire drills and equipment tests Security: To ensure the site security at all times and be a responsible key holder for the premises. To be part of a rota with 3 other Warehouse Managers to ensure full management security cover for all opening hours of the warehouse. To report any breaches of security to the Warehouse Manager To conduct random staff searches to ensure the security of stock To provide access passes and administering Net2 Access System To uphold security and access controls, insurance companies, statutory inspections lifts/hydraulics/FLT etc Meetings: To attend warehouse meetings To take minutes and compile meeting reports Administration: To manage apprentices or work experience students and give them a structured working schedule To create and manage the personal/training folders for employees to ensure relevant documentation is available To update the SOPs annually to ensure best working practices To ensure the wage costs meet the monthly wage budget set with the Head of the Warehouse: Goods Distribution Practice Requirements Maintain all GDP documentation to ensure our license is upheld To complete an annual site and cold store temperature mapping for all sites as required by the GDP To download thermometers and cold chain vehicle temperature to ensure they are meeting the requirements To file circulation and stock release paperwork To purchase Thermometers and organise employees to re-calibrate to ensure they are taking temperatures accurately Warehouse Operations: To deal with Customer Service Issues to ensure our branches needs are met To review Transport arrangements between Alliance, TNT, Interlink, City Link, Post Office, bulk to be reviewed with the General Manager to ensure cost effectiveness and efficiency To manage Stock-Taking procedures and investigating anomalies Additional: To work with IT to ensure that IT system maintenance and synchronisations are fully operating Synergy - Warehouse Intranet - KlassX Interface - Knapp. Person Specification: Warehouse Experience essential to Supervisor/Team Leader level Excellent verbal and written communication skills Well organised and able to prioritise own workload Excellent skills with regards process improvement and space management within a very busy warehouse Excellent Literacy skills Excellent Numeracy skills Able to use Microsoft Word, Excel and Outlook to an Intermediate level Experience of supervising a team Team Player Flexibility Be able to motivate and engage team members 'Hands On’ approach where needed Some physical lifting involved 26000.0000 Speciality: Warehouse Manager. Location: Croydon, Surrey

Office Administrator, Croydon

Wed, 05 Jun 2013 02:00:16 +0100

Job Description Job Title Office Administrator Location Croydon 1.0 Job Purpose To provide support to the Office Manager and Infrastructure Services team to ensure an efficient administrative and secretarial service. 2.0 Health, Safety Environment Be familiar with, and demonstrate commitment to, the requirements of the Health Safety and Environmental Policies 3.0 Principal Duties Accountabilities (8-12max) 1. Raising of daily faults via our Geoworks Database within the required time. 2. Raising and issuing of callouts to the Engineers and ensuring all details given is accurate to ensure prompt arrival on site. 3. Ensuring all jobs are closed within the required time and accurate records are recorded on the MIS (Geoworks Database) 4. Monitoring of the website faults to ensure all faults, particularly callouts, are raised in time. 5. Updating of the On Hold Spreadsheet. 6. Inputting of the previous nights work into Geoworks by the required daily timescale. 7. Raise follow on jobs as required and ensure full audit trail is input into system. 8. To facilitate and take minutes of meetings when required 9. To carry out any other duties appropriate for this post. 4.0 Job Facts Figures Callouts are required to be attended within 1 hour so prompt attention by the Admin Team and Engineers in imperative. Most routine faults are 4 or 5 working days so must be raised promptly. Night patrol jobs from previous night to be loaded into database by 10am. 5.0 Key Performance Indicators (4/5 max) Ensure jobs are closed within the required target dates Ensure data inputting is accurate and inputted promptly 6.0 Key Working Relationships Liaison with: Internal Managers and colleagues External telephone enquiries from clients and members of the public. 7.0 Competencies CORE LEVEL STATEMENT Achieving Results 1 Capacity to work adequately within guidelines to produce required results within own role. Decision Making 2 Using personal experience and systematic approach, arrives at decision on straightforward issues. Team Work 2 Regular cooperation and communication with team members. Style required is adapted to mostsituations. Approach is to work as a regular member, working towards team goals. People Leadership 1 Need for a demonstration of leadership abilities is rather limited. Managing Resources Staff Skills 1 Appreciates the time, cost and quality implications of activities of their job role. Business and Customer Focus 1 Aware that customer standards must be met within cost constraints Improvement and Innovation 1 Some willingness required or demonstrated to improve on status-quo using small numbers of well tested methods. Communication Self Management 2 Ability to choose most appropriate style of communication. Able to listen actively. Accepts constructive feedback. People Development 1 Willingness to help develop others if guidelines and support are there. Strategic Thinking 2 General knowledge of the business TECHNICAL Cost Management Value Management Change Management Planning Programming 0.0000 Speciality: Administrator. Location: Croydon, Surrey

Broker Advisor (Personal Lines)

Sat, 01 Jun 2013 01:57:18 +0100

A Broker Advisor position has become available within an Insurance Broker in Croydon. Primarily, the role is to advise brokers, rather than customers directly, on two internal products. Main Duties: - Handling mid-term amendment requests received by phone, email or letter from broker partners and processing these within Company Standards - Ensuring renewals are invited within 30 days or more of renewal as per company standards - Ensuring renewal tracker is kept up to date at all times - Carrying out 'Key Renewal' calls to broker partners to secure instructions to renew - Being the first point of contact for new claim notifications and taking details from broker partners and verifying cover prior to handing the claim to in-house Claim Advisor - Post to be dealt with on day of arrival wherever possible - Ensure incoming post is scanned to system, and written response sent same day wherever possible. Company standard is within 3 days - Any telephone conversations to be annotated, in full, on 'notes' screen or other if appropriate. E-mails to be attached to relevant client record on system. - Answering telephones and general broker partner queries - Action daily diary tasks on the day which they are due - Keeping client records up to date - Completion of weekly workflow monitoring form - Assisting the New Business Advisor as and when required - Establishing and building on relationships with new and existing broker partners The ideal candidate will have some mid and high net worth household experience. This is a full time position, working Monday to Friday, 9am - 5pm with great company benefits. If you would like to apply for this vacancy, please contact Jeanette Erwood 20000.0000 Speciality: Other General Insurance. Location: Croydon, Surrey

Regulatory Affairs Manager / Executive

Sat, 01 Jun 2013 01:56:23 +0100

Regulatory Affairs Manager / Executive - Croydon Opportunity : Are you looking for a new job in pharmaceutical regulatory affairs (RA)? Do you have experience of conducting and reviewing marketing authorisation applications? Not quite found what you are looking for? Yes, then please read on as this is a role you do not want to miss out on! This is a fantastic pharmaceutical Regulatory Affairs Manager / Executive opportunity on a 6 months fixed term contract based in Croydon which is easily commutable from major towns and good transport links to the site. The client does have plans to relocate to Kings Cross or London Bridge area at the end of the year early or early next year. Your role as a Regulatory Affairs Manager / Executive will involve being part of ateam working solely on the Retro Compliance Project to deliver the high priority Marketing Authorisation Compliance Project mainly for the UK as well as work to global regulatory and legal standards. You will perform detailed gap analysis of designated pharmaceutical products, execute and follow up on variations ensure the timely delivery of compliance dossiers using regulatory document management system and publishing tools as appropriate. You will complete review and approval of Change Control Forms for changes relating to technical information. This is a 6 months fixed term contract which is paying anywhere between £150 to £200 per day. There are great benefits to the role - you do not want to miss out on this opportunity. Skills: To apply for the role of Regulatory Affairs Manager / Executiveyou will have the following: Degree qualified. Significant pharmaceutical or related industry experience in regulatory affairs including marketing authorisation applications. Strong technical knowledge of the manufacture of pharmaceuticals and the required regulatory compliance to EU legislations. How to Apply: If this sounds like the role for you or a colleague then please don’t hesitate to contact us. Quality Start will offer £200 to anyone who successfully recommends a candidate who is subsequently employed by our client. To apply for this one of opportunity, please send your CV to me now or call for a confidential chat. For a list of our current vacancies, please visit our website. If you do not hear from Quality Start within 2 weeks your CV has not been short listed for this role. Quality Start are acting as a specialist recruitment consultancy for this role. 150.0000 Speciality: Regulatory Affairs. Location: Croydon, Surrey

Regulatory Affairs Manager / Executive

Sat, 01 Jun 2013 01:56:23 +0100

Regulatory Affairs Manager / Executive - Croydon Opportunity : Are you looking for a new job in pharmaceutical regulatory affairs (RA)? Do you have experience of conducting and reviewing marketing authorisation applications? Not quite found what you are looking for? Yes, then please read on as this is a role you do not want to miss out on! This is a fantastic pharmaceutical Regulatory Affairs Manager / Executive opportunity on a 6 months fixed term contract based in Croydon which is easily commutable from major towns and good transport links to the site. The client does have plans to relocate to Kings Cross or London Bridge area at the end of the year early or early next year. Your role as a Regulatory Affairs Manager / Executive will involve being part of ateam working solely on the Retro Compliance Project to deliver the high priority Marketing Authorisation Compliance Project mainly for the UK as well as work to global regulatory and legal standards. You will perform detailed gap analysis of designated pharmaceutical products, execute and follow up on variations ensure the timely delivery of compliance dossiers using regulatory document management system and publishing tools as appropriate. You will complete review and approval of Change Control Forms for changes relating to technical information. This is a 6 months fixed term contract which is paying anywhere between £35,000 to £50,000 per annum. There are great benefits to the role - you do not want to miss out on this opportunity. Skills: To apply for the role of Regulatory Affairs Manager / Executiveyou will have the following: Degree qualified. Significant pharmaceutical or related industry experience in regulatory affairs including marketing authorisation applications. Strong technical knowledge of the manufacture of pharmaceuticals and the required regulatory compliance to EU legislations. How to Apply: If this sounds like the role for you or a colleague then please don’t hesitate to contact us. Quality Start will offer £200 to anyone who successfully recommends a candidate who is subsequently employed by our client. To apply for this one of opportunity, please send your CV to me now or call for a confidential chat. For a list of our current vacancies, please visit our website. If you do not hear from Quality Start within 2 weeks your CV has not been short listed for this role. Quality Start are acting as a specialist recruitment consultancy for this role. 35000.0000 Speciality: Regulatory Affairs. Location: Croydon, Surrey

Pharmaceutical Drugs Safety Scientist

Fri, 24 May 2013 01:45:56 +0100

Pharmaceutical Drugs Safety Scientist Contract - Croydon Opportunity : Are you currently working in drugs safety and pharmacovigilance? Are you looking for your next contract? Want to work for global leaders within pharmaceutical drug development? Yes then please read on. Your role as a Pharmaceutical Drugs Safety Scientistwill involve monitoring and managing the safety aspects of the companies portfolio of products in line with GVP requirements, emerging safety data and the strategic requirements of the business. You will: Be well versed with Pharmacovigilance Legislation including GVP. Prepare Pharmacovigilance inspection, including ensuring appropriate corrective and preventative measures are in place, SOPs and compliance metrics for thePharmacovigilance System Master File (PSMF). Medical writing experience for example annotating SPCs and Patient Information Leaflets (PILs) from a safety perspective and writing expert statements and addendums. Exposure to safety surveillance in terms of signal detection, Periodic Safety Update Reports (PSURs) preparation and review, Risk Management Plans. Working with distributors to ensure Safety Data Exchange Agreements are initiated and adhered to in line with GVP. Support the Drug Safety team with the maintenance of the Pharmacovigilance System Master File. This is a full time 6 Months Fixed Term contract where you will be employed by the company. Skills: To apply for the role of Pharmaceutical Drugs Safety Scientistyou will have the following: Life Science or Pharmacy degree. Experience in drug safety and pharmacovigilance within the pharmaceutical or related industry. How to Apply: If this sounds like the role for you or a colleague then please don’t hesitate to contact us. Quality Start will offer £200 to anyone who successfully recommends a candidate who is subsequently employed by our client. To apply for this one of opportunity, please send your CV to me now or call for a confidential chat. For a list of our current vacancies, please visit our website. If you do not hear from Quality Start within 2 weeks your CV has not been short listed for this role. Quality Start are acting as a specialist recruitment consultancy for this role. 35000.0000 Speciality: Regulatory Affairs. Location: Croydon, Surrey

Pharmaceutical Drugs Safety Scientist

Fri, 24 May 2013 01:45:51 +0100

Legal Assistant

Tue, 21 May 2013 01:47:05 +0100

Legal Assistant, 1 year materity cover Main Purpose of the Job To provide secretarial and administrative support to the Brand Protection Manager and Senior Intellectual Property Counsel. RESPONSIBILITIES 1. Personal Effectiveness Excellent Word and Excel skills to be used in monthly compilation of accurate statistics, reports, spreadsheets, tables etc. Preparation of formal legal documents and correspondence. Effective daily maintenance of manual diary system for case management, meetings etc, as well as maintaining a timely and accurate hard storage filing system and retrieving files from archives as necessary. Efficient database management, including filtering, summarising, inputting, and retrieving information and data. Conducting suitable database searches, generating prompt and appropriate reports and statistics. Answering the telephone in a professional manner providing relevant information to callers taking accurate messages and transferring calls. Proficient operation of office equipment such as fax machine photocopiers scanners word processor. Maintaining invoice information coding invoices dealing with queries and obtaining information from other Departments in a timely manner. Handling Senior IP Counsel and Brand Protection Manager’s expenses and travel bookings/arrangements. Sole responsibility for administration of product authentication procedures: logging in and dispatch of counterfeit samples received from law enforcement agencies and members of the public liaising as appropriate for information and updates collation of statistics and preparation of reports. Liaising with other Departments for information. Conducting timely and relevant research on the Internet. 2. Communication To demonstrate a pleasant manner as well as a proficient command of spoken and written English, being reliable, supportive and flexible as the business demands To liaise effectively, calmly and appropriately with management and staff at all levels within group companies (UK and internationally), as well as with external contacts To work effectively and efficiently, maintaining confidentiality as appropriate whilst sharing any relevant information within the Intellectual Property team Who we're looking for Candidates who have previous Legal experience. This is a 1 year contract to cover maternity leave. About our client A large, multi national organisation based in Croydon, Surrey What's on offer £25,000 On site parking Company benefits Job Ref: 6080749 25000.0000 Speciality: Legal Secretary. Location: Croydon, Surrey

Sims Data Manager

Fri, 17 May 2013 01:46:55 +0100

Job Description We are recruiting on behalf of a school based in Croydon who are recruiting for a data manager to track pupils progress of grades and the levels they are at by creating reports using the SIMS system. This will be an ongoing position to start immediately and will be part time, These hours can be flexible, either 2 full days per week or shorter hours over more days. The ideal applicant must have experience using SIMS and Data Management within the education system. This posistion is subject to an clear enhanced CRB Clearance. Reed Specialist Recruitment Limited is an employment agency and employment business 9.0000 Speciality: Administrator. Location: Croydon, South East London

Sims Data Manager

Fri, 17 May 2013 01:46:55 +0100

Job Description We are recruiting on behalf of a school based in Croydon who are recruiting for a data manager to track pupils progress of grades and the levels they are at by creating reports using the SIMS system. This will be an ongoing position to start immediately and will be part time, These hours can be flexible, either 2 full days per week or shorter hours over more days. The ideal applicant must have experience using SIMS and Data Management within the education system. This posistion is subject to an clear enhanced CRB Clearance. Reed Specialist Recruitment Limited is an employment agency and employment business 9.0000 Speciality: Education Administration. Location: Croydon, South East London

First Notification of Loss Co-ordinator - Part Time

Fri, 17 May 2013 01:46:07 +0100

First Notification of Loss Co-ordinator - Part Time £8,000 rising to £8,228.57 Croydon Hours: Part time based on a 3 week rolling rota. (15/18 hours per week including weekends) Week 1 Monday 8pm to 11.00pm Saturday 4pm to 10.30pm Sunday 1.30pm to 9pm Week 2 Tuesday 8pm to 12 midnight Wednesday 8pm to 12 midnight Thursday 8pm to 12 midnight Friday 8pm to 12 midnight Week 3 Monday 8pm to 11pm Friday 8pm to 11pm Saturday 4pm to 10.30pm Sunday 9.30am to 5pm Objective of the role To provide an efficient, professional and proactive response to First Notification of Loss and requests for motor assistance. To update the FNOL system and arrange recovery where necessary. To co-ordinate all aspects of this assistance in line with company procedures. Main Duties To handle all incoming and outgoing telephone calls in a prompt and courteous manner in line with the company and client expectations. To provide a proactive response to first notification of loss and assistance calls by advising client on minor technical queries and providing solutions. To ensure that the relevant team manager/manager is informed of any service failure or potential problem. To update the FNOL system with accurate details of the claim. To manage each assistance file to ensure that customers receive the most appropriate service in a timely and cost effective manner. To monitor all aspects of the file to ensure that all services are provided at the agreed time and that the customer is kept fully appraised of the progress. To ensure that all benefits are applied in the most cost effective manner. To ensure that accurate costings are given for all assistance files utilising available systems Essential Requirements Experience of working within the FNOL/Insurance Industry Proven experience of providing a quality customer service within a pressurised environment The ability to effectively manage multiple cases Excellent telephone manner Fast accurate typing skills Good working knowledge of Microsoft packages, including Outlook Good geographical knowledge of the UK Proven track record of strong problem solving and investigative skills. Positive and proactive approach to work and colleagues with the ability to think laterally and identify/find improvements. Proven record of change management and positively assisting the planning and implementation of projects and change Good written and verbal communication skills. Proven ability to work under pressure and to tight deadlines. Ability to focus on customer/client service and quality. Self-motivated and reliable. Current Driving Licence PRC Employment are acting as an Employment Agency in relation to this vacancy. Unfortunately we will only be able to contact you if your application is successful. We do not discriminate on grounds of disability, race, age, gender, creed or sexual orientation and comply with all relevant UK legislation. 8000.0000 Speciality: Other Customer Service. Location: Croydon, Surrey

Motor Assistance Administration Co-Ordinator - Part Time

Fri, 17 May 2013 01:45:56 +0100

Job title: Motor Assistance Administration Co-Ordinator - Part Time Salary: £8,000 to £8228 Location : Croydon, Bromley, Purley Skills : Educated to GCSE standard or above, Strong IT Skills, Problem Solving Skills, Customer Service Focussed, Attention to detail, Insurance Experience The Hours: This role will be on a 3 week rolling rota with evening shifts and weekend shifts. Please ensure that you can commit to working outside of normal office hours before applying. The Role: To provide an efficient, professional and proactive response to First Notification of Loss and requests for motor assistance. To update the FNOL system and arrange recovery where necessary. To co-ordinate all aspects of this assistance in line with company procedures. To handle all incoming and outgoing telephone calls in a prompt and courteous manner in line with the company and client expectations. To provide a proactive response to First Notification of Loss and assistance calls by advising client on minor technical queries and providing solutions. To ensure that the relevant Team Manager/Manager is informed of any service failure or potential problem. To update the FNOL system with accurate details of the claim. To manage each assistance file to ensure that customers receive the most appropriate service in a timely and cost effective manner. To monitor all aspects of the file to ensure that all services are provided at the agreed time and that the customer is kept fully appraised of the progress. To ensure that all benefits are applied in the most cost effective manner. To ensure that accurate costings are given for all assistance files utilising available systems. Ensure that you maintain up to date knowledge concerning all aspects of the brand you represent. To ensure that all product and technical knowledge is applied at every opportunity. To work within and be compliant at all times with all relevant regulations and legislation applicable to the role. The Candidate: The ideal candidate will be educated to a minimum of GCSE standard and will already have some experience within the Insurance or Motor industry. You will also possess the following skills and attributes 5 GCSEs at Grade A-C including Maths and English Proven Customer Service experience The ability to manage multiple tasks Excellent written and verbal communication skills Strong IT Skills You should also possess a current driving license Due to the amount of CVs we receive we will only be able to contact you if your application is successful. YourRecruit (UK) Ltd does not discriminate on the grounds of age, race, gender or disability and complies with all relevant UK legislation. 8000.0000 Speciality: Administrator. Location: Croydon, Surrey

Administrator - Apprentice

Wed, 08 May 2013 01:48:45 +0100

Administrator GSS currently have a great opportunity for an Apprentice Administrator/Data Inputter based in our Croydon Head Office offering an excellent salary and opportunity to gain an NVQ alongiside working and gaining experience in a busy office environment. GSS are an expanding training organization that has an enviable reputation for delivery of a superior service within Employability skills training. With our Head Office based in Croydon we deliver training across a number of locations across the London area and as such our apprentice Administrator will not only provide support and administration to the Consultants but will also be responsible for inputting valuable data into our National database, contacting customers and generally providing admin support in our busy vibrant offices. The ideal candidate will be:- Answering and dealing with any queries to do with the delivery of our training courses Booking customers in to our National system, creating records and sending out information pertaining to their Careers Advice given Updating and maintaining customer records Dealing with telephone enquiries from both clients and applicants Inputting Data regarding delivered training courses Prioritizing workload to ensure that administration targets are met and maintained Contacting customers for feedback on attended courses and services Photocopying and filing information pertaining to services delivered for customers General adhoc administration duties including, photocopying, filing and general office administration Applicants should also have: Enthusiasm to learn and committed to attending college when necessary for completion of their chosen certification Ability to cope with a variety of work and fluctuating workloads Ability to work on own initiative, seeking advice where necessary. Professional telephone manner with clear spoken and written English Excellent verbal and written communication skills with ability to communicate with people at all levels. Proficient in MS office and keyboard skills. Aptitude to learn new software packages. Ability to work flexibly both in a team and independently. Calm approach to difficult situations Ability to work with staff at different levels Commitment to team and hub working Tact and diplomacy is required to deal with difficult or challenging inquiries. Ability to concentrate whilst undertaking any task as frequent interruptions are a daily occurrence. GSS are an Equal Opportunities employer and welcome applications from all suitable applicants. This position is subject to an Enhanced CRB reference check 5.0000 Speciality: Administrator. Location: Croydon, Surrey

Complaints Officer - Croydon &pound;16k

Tue, 18 Jun 2013 02:12:02 +0100

Main Purpose of Job: To ensure that all complaints are logged and dealt with in line with the companies complaint handling procedure To look to continually improve the effectiveness of the processes and procedures through effective auditing. Main Duties and Responsibilities: To ensure that appropriate investigation of complaints getting to the root cause of the issue, within the regulatory timescales. To update the Complaints handling procedures working instructions, of the Quality Management System, when required. Complaints - ongoing completion of complaint handling in accordance with the Complaints procedure, WI's appropriate timescales To update any feedback on the operational database. To create and provide monthly reports as per the Clients Service Level Agreements and Internal SLA's Copy Contract Requests - ongoing completion of copy contract request handling in accordance with the Complaints procedure Ongoing completion of Data Protection Act request handling in accordance with the Complaints procedure. To identify any trends from the internal MI and advise the Business Improvement Manager accordingly. Performing all duties in accordance with the law and the Company’s Quality and Procedures Manuals including Health and Safety and Equal Opportunities. Skills required Excellent objective decision making skills, able to use own initiative on a daily basis. Prior experience of working within a Customer Service environment Ability and desire to investigate and get to the root cause of an issue. Basic keyboard skills with good excel word knowledge Numerate, with the ability to use and analyse statistics and identify trends in complaints Attention to detail and a methodical approach Proven ability to communicate effectively with staff at all levels 16000.0000 Speciality: Administrator. Location: Croydon, Surrey

First Notification of Loss FNOL Coordinator - PART TIME

Sat, 15 Jun 2013 02:20:17 +0100

A rarely available opportunity for an experienced FNOL Coordinator to join this Croydon based Insurance organisation on a part time basis to work a rotating shift rota as below. The role provides an efficient, professional and proactive response to First Notification of Loss and requests for Motor Assistance. Updating the FNOL system and arranging recovery where necessary. Coordinating all aspects of this assistance in line with company procedures. Candidates must have previous FNOL expeience and ideally will have experience working within the Automotive Industry with a basic understanding of motor vehicles. Proven experience of providing a quality customer service within a presurised environment. The ability to effectively manage multiple cases, an excellent telephone manner and fast accurate typing skills along with good geograhpical knowledge of the UK. Salary will rise to £8228.57 following successful completion of probation. Mon Tue Wed Thur Fri Sat Sun Week 1 2000 2300 1600 2230 1330 2100 Week 2 2000 - 0000 2000 - 0000 2000 - 0000 2000 0000 Week 3 2000 2300 2000 2300 1600 2230 0930 - 1700 8000.0000 Speciality: Claims. Location: Croydon, Surrey

GDP Compliance Manager

Sat, 15 Jun 2013 02:20:08 +0100

GDP Compliance Manager Croydon Amdipharm and Mercury Pharma have merged to create a single, consolidated, international speciality pharmaceuticals company - Amdipharm Mercury Company Limited (AMCo). In this role, you will make sure we are adhering strictly to the EU Guidelines on Good Distribution Practice of Medicinal Products for Human Use. By managing and evolving our distribution practice effectively, in line with our quality management system, you’ll protect the safety of our customers - and our reputation. Working within the Quality function, you will lead the mapping of transportation routes of our medicines by closely liaising with our Supply Chain department and external contractors. You will also take charge of ensuring all our routes are compliant with legislation - in particular that there are adequate temperature controls in place whilst our products are in transit. It’s a varied role where you’ll performsupplier and internal audits,manage checks of our suppliers and customers, and oversee the return of medicinal products to saleable stock. You’ll also build strong relationships with the appropriate authorities, make sure records are complete, and deliver continuous training programmes that ensure compliance. In everything you do, you’ll make absolutely certain that our distribution operations don’t compromise the quality, safety or efficacy of our medicines. Ideally, you’ll be a Life Science graduate. (An A Level or equivalent in a science subject is essential.) You will also need practical experience of handling, storing and distributing, or selling and procuring, medicinal products. Managerial experience in controlling the wholesale distribution of medicines, and working to GMP/GDP standards in the pharmaceutical industry are also essential. Finally, you will have strong project management and communication skills. To apply, please click apply now. 0.0000 Speciality: Compliance & Regulatory. Location: Croydon, Surrey

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