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DevOps Engineer - LMA
£33,794 - £36,235
EXETER, DEVON, UNITED KINGDOM
...Awareness of ITIL best practice and use of IT service Management tools such as JIRA/ServiceNow to help manage the team's workload. Experience of development and delivery using Agile principles. How to apply If you share our values, we'd love to hear from you. Apply below with your CV...
Senior Infrastructure Engineer - Supercomputer Support
£41,725 - £45,257
EXETER, DEVON, UNITED KINGDOM
...of working in an ITIL-based support environment to deliver a high quality, high availability service for all the system users How to apply If you share our values, we'd love to hear from you. Apply below using your CV and a Cover Letter/Supporting Statement with evidence against each of the...
National Desktop and Field Engineer
From £43,227 a year
BIRMINGHAM, ENG, GB
...Now, and ideally ITIL. However, collaboration and organisational skills will be just as important in this key role. A natural problem solver, you’ll support colleagues and be adept at resolving ICT incidents, Changes and Service Requests. br / br / Besides the rewarding nature of the...
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Space Service Technician
ALTON, ENGLAND, UNITED KINGDOM
...will be provided: ITIL v3 or v4 Scripting, programming, or markup languages (eg: Python, HTML, RegEx, JSON, SQL) Microsoft Visio Business Process Modelling Notation Atlassian software including Jira Software, Jira Service Management, Access, Assets and Confluence Working as part of...
SAP OBC Operations Lead
CINCINNATI, OHIO, UNITED STATES
...debugging. Understands ITIL framework and have leveraged the same in at least 1 prior project Desired Characteristics Strong oral and written communication skills. Strong interpersonal and leadership skills Demonstrated ability to quickly understand new concepts and analyse system deficiencies...
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Manager (IT Service Management (ITSM))
CITY OF BRISTOL, ENGLAND, UNITED KINGDOM
...and frameworks (e.g., ITIL, COBIT, ISO/IEC 20000). Consulting with departments or customers on project status and proposals. Implementation Planning: Develop detailed implementation plans outlining the steps, resources, and timelines required to deploy ITSM processes effectively within client...
Configuration Analyst
LONDON AREA, UNITED KINGDOM, UNITED KINGDOM
...ensure compliance with ITIL best practices and industry standards for CMDB management. Reporting and Analytics: Generate reports and provide insights to support decision-making, resource allocation, and improvement initiatives based on CMDB data. Skills and Experience Experience administering and...
IT Infrastructure Specialist (L2/L3)
LONDON AREA, UNITED KINGDOM, UNITED KINGDOM
...Implement and adhere to ITIL-based processes for incident, service request, change, and problem management. Provide expert support for Apple products, including MacBooks, iPads, and iPhones, ensuring alignment with security protocols. Skill Requirements: Exceptional communication skills in...
IT Administrator
, , UNITED KINGDOM
...including ITIL based docs) to ensure their refresh cycle is kept current Attend and manage the administration of the weekly Change Advisory Board including documenting and communicating decisions and compliance checks on ticketing. Assist with other ad hoc IT administrative work as...
Change Manager
NORTHERN IRELAND, UNITED KINGDOM, UNITED KINGDOM
...similar role within an ITIL-based Service Operation environment Working knowledge of operational Change in an infrastructure environment and software release deployment activities Knowledge and practical use in operating an IT Service Management toolset for the core process e.g. Change Management...
Information Technology Service Delivery Manager
CORBY, ENGLAND, UNITED KINGDOM
...Your expertise in ITIL and JIRA will be crucial in managing and improving service processes. Key Responsibilities: Lead and mentor a team of four direct reports. Manage and optimize service delivery processes using ITIL frameworks. Utilize JIRA for issue tracking and project management...
SACM Analyst
NEWQUAY, ENGLAND, UNITED KINGDOM
...of working within an ITIL based service management framework (E). Understanding of the workings of a high-end IT Service Desk (E). Experience/understanding of SACM (D). Knowledge and experience of working in a HE environment (D) Training & Qualifications: ITIL v4 Foundation (E). Snow Atlas (D...
Technical Support Shift Lead
STOCKPORT, ENGLAND, UNITED KINGDOM
...SKILLS A knowledge of ITIL processes, and ideally ITIL certified While you will be educated and supported on the job, an inherent aptitude to technical problem solving A willingness to visit customers sites to gain a deeper understanding of applications A strong software engineering or...
Information Technology Service Desk
DRIFFIELD, ENGLAND, UNITED KINGDOM
IT SERVICE DESK / 1ST LINE / ITIL / CUSTOMER SERVICE SKILLS / MS WINDOWS / ACTIVE DIRECTORY / WINDOWS SERVER IT SERVICE DESK SALARY - UP TO £26,000 + OUTSTANDING BENEFITS LOCATION - Nr DRIFFIELD Your new role One of the region's most successful businesses is looking to add an IT Service Desk...
Senior 2nd Line Support- Windows, Higher Education-ITIL
LONDON, ENGLAND, UK
Senior 2nd Line Support- Windows, Higher Education-ITIL InterQuest Posted 4 days ago Senior 2 nd Line Support- Windows, Higher Education-ITIL Senior 2 nd Line Support Engineer with experience of supporting enterprise level software systems, ideally within a Higher Education environment, within...
Service Design Manager - ITIL
567.00
LONDON, ENGLAND, UK
...Experience in ITIL aligned Service Management. Experience of Service Design and Transition in Medium to Large Organisations. The successful candidate will have an ITIL Foundation qualification and at least 2 of the Intermediate ITIL Modules, ideally Service Design and Service Transition...
Head of IT Service Delivery (ITIL, Managed Services, MSP)
ENGLAND, ENGLAND, UK
...Good understanding of ITIL practices, with ITIL 3 or 4 certification preferred. Demonstrated ability to drive service improvement initiatives and measure their impact on the business. Familiarity with Microsoft technologies and willingness to travel to various sites as needed. Exceptional...
Service Management Manager - ITIL
LONDON, ENGLAND, UK
...frameworks (e.g. COBIT, ITIL, cyber, etc.). Broad enterprise systems technology experience including IaaS / virtualization technologies, cloud, ML/AI, traditional and renewables power generation, transmission, utility retail, E&P, refining/chemical/wells process control and SCADA...
ITIL Service Manager (Permanent)
LONDON, ENGLAND, UK
...frameworks (e.g. COBIT, ITIL, cyber, etc.). Broad enterprise systems technology experience including IaaS / virtualization technologies, cloud, ML/AI, traditional and renewables power generation, transmission, utility retail, E&P, refining/chemical/wells process control and SCADA...
Service Delivery Coordinator - ITIL - Home Based
43659 - 53582
BRISTOL, SOUTH WEST ENGLAND; ENGLAND, UK
...other operational technology ITIL V3 or V4 Join us and be part of something smaller - with 300 people in the UK and Canada - doing something bigger: protecting what matters. If you would like to know more, please give our Talent Acquisition Advisor, Ethan,a call on (phone number removed...
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